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  1. 3 votes

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    received  ·  Steph responded

    We suggest you contact Landing and ask them to integrate to the Hostfully API.

  2. Integrate with Plum Guide

    3 votes

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  3. I want to set max 4 adults and max 5 children, max 6 occupancy in my BDC listing, and the current design max children = max occupancy -1 does not work for me so I want to have separate fields to set it so it can reflect correctly

    3 votes

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  4. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  5. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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  6. 3 votes

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    received  ·  Steph responded

    We'll be considering this feature, absolutely.

  7. Be able to retrieve the transaction notes in reports

    3 votes

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  8. Be able to see a list of properties with the prices, fees and extras to show to a potential guest. Like the direct booking website search, but show the total costs (including fees) suited to that search

    3 votes

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  9. I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
    I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.

    3 votes

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  10. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    3 votes

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  11. At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.

    Note: we can almost do this with the “property report”
    But it shows “estimated revenue” which isn’t accurate.

    Additionally: on the above “property report”
    Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…

    3 votes

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  12. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  13. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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  14. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    3 votes

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    0 comments  ·  API  ·  Admin →
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    We partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay

    https://dev.hostfully.com/reference/getall_9

  15. It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
    We have a Notes box for Record a payment action, but no such box for Add manual transaction.

    Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.

    3 votes

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  16. We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.

    3 votes

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  17. PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.

    3 votes

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  18. In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.

    Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.

    3 votes

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  19. For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.

    Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.

    3 votes

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  20. Hi team,

    At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.

    It's your current design and it's not possible to change on UI for now.

    However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.

    it's more the details for customer invoicing that we are interested in.

    3 votes

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