1696 results found
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3DS2 for all Stripe transactions
I want 3DS2 to be applicable for all Stripe transactions.
2 votes -
Have the ability to add more than one calendar for one property
Good morning,
I would like to do 3 calendars in one property. As hotels do. Because I have 3 similar properties at the same building, once I have 3 different advertisements, I would like to have 1 advertisement only, but 3 calendarsIt's because The guest will stop to ask with it is the same property because they look the same. It would show less opportunities in the area and the guest would think fast to book the property.
2 votes -
Disable the on-hold on the dates when receiving an inquiry
We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.
2 votes -
Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Issuing refunds from the mobile app
I want to issue reservation refunds from the mobile app
2 votesNote that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
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Notification when a lead is about to be expired.
Get a notification when a lead is about to be expired.
2 votes -
Service Provider calendar only displays assigned jobs
It would be great if Service Provider calendar only displays jobs assigned to them not all of the jobs related to the property because there may have more than one cleaner.
Its to reduce confusion with different suppliers. We've had occasions where suppliers just look at the calendar and not the actual jobs assigned. the result was two people turning up to the same job.
2 votes -
Map property internal name from Hostfully to BDC Internal name in Extranet / Group page.
In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.
Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.
2 votes -
Send reminder to guest when they didn't leave the review their stay
I would just like reminders sent to guests who have not yet left a review, if they have left a review then they do not get the reminder,
So a set message encouraging to please review the property
2 votes -
Ability to send a test email from template creation
Why should it be that the creation of an email template should be tested on a live guest? Please allow the ability to send a test email to confirm that the email appears the way it is intended.
2 votes -
Ability to delete a service for a particular service provider
I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.2 votes -
Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
2 votes -
2 votes
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Send Wi-Fi information from PMP to guidebook when integrated
It doesn't make sense for us to have to enter WiFi information twice, both within Hostfully software.
2 votes -
Have option to show taxes in one line for Airbnb lead
As a VRM, I want to see the tax in one line, similar to Airbnb host payout record "Property use taxes" instead many tax lines so It can be cleaner in view.
2 votes -
An owner wants his listing to be on a firm cancelation rate during holiday periods.
the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.
2 votes -
Preview feature in Message log for failed triggers
Sometimes triggers are failed to send due to missing factors or bugs or something else.
In most of the cases, we can re-fire the trigger and guest can receive the message they need asap, like checkin instruction or pin-code message.
However, in some cases, it takes a little bit longer to solve the issue due to bugs. Thus, it would be much more convenient if we can have "preview message" in Message log and copy the text and send it from our personal email for urgent cases.
I understand we can copy custom templates and change all variables but it's…
2 votes -
2 votes
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Integration with Rankbreeze
I'd love a Rankbreeze integration to optimize listings! integrations@rankbreeze.com
2 votes -
Add "owner" filter to the inbox
Add owner filter to the inbox.
2 votes
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