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2183 results found

  1. see the failed payments in red on the pipeline.

    PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use…

    2 votes

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  2. it would be useful by quickly being able to see if rental agreement was signed

    right now I have to have a knowledge that icon shows up there when signed, if not signed there is no quick way to know

    maybe if the icon is red and when you hover you would get info 'rental agreement not signed

    2 votes

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  3. Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).

    But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.

    2 votes

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  4. Description:

    For property managers using Stripe payment schedules, it would be helpful to have the option to authorize a guest’s scheduled balance due payment without immediately capturing the funds.

    Today, when the balance due date arrives, Hostfully automatically charges and captures the payment. If a guest later realizes they wanted to use a different card, needs additional time, or was unaware the payment was about to process, property managers must refund and recharge the payment, often resulting in additional processing fees and guest frustration.

    Proposed Solution:
    Add an optional payment schedule setting that allows the balance due payment to be:

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. I want to keep branded images on Airbnb while pushing clean images to Booking.com. (as booking.com rejects branded images, whilst airbnb are more lenient with this).

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. Problem
    When I filter properties by availability for a specific date in the calendar, I can email the available property list, but the list does not include the information I need to actually use it operationally, such as the property address or internal property name.

    This makes it difficult to plan inspections, maintenance visits, or team routes because I have to manually look up the properties after generating the list.

    I also need to understand availability by time of day. For example, some properties may be available from 10:00 AM, while others may only become available after a guest checks…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  7. the ability to create a variable that can bring an image for a particular listing /unit

    for example>a way to add an image (a map of the unit location) as a variable

    2 votes

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  8. There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. 2 votes

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  10. Remove the location field from the property search bar on the direct booking site. If all properties are in the same city, or there is only one property, it would be convenient to remove that field.

    2 votes

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  11. I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)

    2 votes

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  12. Be able to receive and view image from hostfully inbox from messages coming from email or sms or whatsapp

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  13. Use case:
    User has 96 properties
    - 73 active
    - 23 inactive

    while the central calendar can present correctly (73/96 active properties) with the filter ACTIVE properties which is good view

    Issue on the single calendar view with the property list dropdown with no filter so it is expected to see all properties in the dropdown list (96/96) and it causes an inconvenient situation when the inactive properties show in the list.
    => want to add filter to be able to see only active properties in the dropdown list

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  14. Currently, taxes added to a property are displayed as fees during the Direct Booking Site checkout flow.

    Taxes should appear under a dedicated “Taxes” section/label instead of being grouped together with fees. This would provide clearer pricing transparency for guests and help differentiate mandatory government taxes from property-specific fees.

    2 votes

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  15. Currently, we can only set pricing rules (bottom of the property's Pricing page) to Direct Bookings, Airbnb, Vrbo and HVMI. It would be convenient to do things here:
    1. Select the channels to apply the rules to.
    2. Select all the channels that Hostfully integrates with.

    2 votes

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  16. Enable synchronization of Booking.com automatic messages into the Hostfully Inbox, similar to how standard guest messages are handled.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. Introduce a filter option that allows users to view:

    Active properties only
    Inactive properties only
    All properties

    2 votes

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    1 comment  ·  Mobile App  ·  Admin →
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  18. Right now, the only option to send our guest's receipts is to create a template with the [$ORDER_STATEMENT$] variable but it doesn't populate crucial information like dates, guest's name, property name, transaction number, etc.

    Would be nice to see an improvement here.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  19. I want 2 charges 1 for damage deposit, 1 for the rental amount not 1 charge total

    2 votes

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  20. The system template “VRBO Alternative Payment Link” is currently generating payment links for 100% of the reservation amount, regardless of the actual amount that should be charged. (e.g., 70% should be charged at reservation time) .

    The payment link should reflect the exact amount intended to be charged for that specific transaction, not the full reservation total by default.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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