2183 results found
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Integration with Waivo
Waivo integration. Waivo is a damage protection product sold by a subsidiary of Loyds of London. It would be great if they could see which reservations paid for the damage protection and charge us behind the scenes for that. This is also a revenue generator for the hosts as we can over charge the damage waiver and collect the difference (guest pays $50 for a $30 damage waiver, host keeps the difference)
3 votes -
Pipeline > Status Dropdown > Keep Stays 'Relevant' Until Deposit Action Is Performed
Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.
It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.
3 votes -
Improve "Available Properties" email
The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.
3 votes -
Add property name as a variable to REVIEWS
Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.
3 votes -
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.
3 votes -
Add New Owner Block to New Booking Trigger in Zapier Integration
I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.
Can you update the zapier integration to include owner blocks in the New Booking trigger?
3 votes -
Build a native integration for PropertyCare.com
I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.
3 votes -
Should have messages scroll separately from the list of messages.
Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.
3 votes -
Display Blocks in Pipeline
As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.
3 votes -
Display each listings' average Revyoos rating within main picture.
Each individual listing has its own reviews.
Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)3 votes -
Display listing address in PDF/exported reports
Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available
3 votes -
Payment Processing - Accept crypto payments?
Has there been any discussions about Hostfully platform being able to
accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.3 votes -
Create CRM contacts based on phone number, not email
Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.
3 votes -
Allow options of when to post on the Channel
I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:
X number of days to Y number of days in the future.
Occupancy % of X to Y for a given monthI could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.
3 votes -
Block or remove fields that are governed by another integration
My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.
3 votes -
Improve Enso Security Deposit integration with Booking.com and Vrbo
Property managers using Enso to manage security deposits must disable Hostfully's Security Deposit feature to avoid duplicate collection. However, this also prevents the security deposit from being displayed on Booking.com and Vrbo.
As a result, guests are only informed about the security deposit when Enso contacts them after booking, which can appear suspicious and lead to abandoned verification, support requests, or booking cancellations.
Requested improvement
Allow Booking.com and Vrbo to display the security deposit while Enso remains responsible for collecting and managing it.
This would provide a smoother guest experience and improve the integration between Hostfully and Enso.
2 votes -
EventConnect Integration
It would be great if Hostfully could integrate with EventConnect so bookings and availability could sync automatically between both platforms. This would save time and reduce manual work.
2 votes -
Improved Default Map Zoom on the Direct Booking Site
The map on the Direct Booking Site is zoomed in too closely by default, making it difficult to view the locations of properties. Guests have to manually zoom out every time they visit the map.
2 votes -
[Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit)
- Current behavior: That’s expected behavior with our QuickBooks Online integration: a Sales Receipt is created for a reservation only once the reservation is paid in full. Context: Partially paid reservations (like an initial deposit) won’t push to QuickBooks until the final payment is made, so you can be months between the deposit and the receipt showing up.
So the “issue” is that QuickBooks won’t reflect the deposit timing for reconciliation, even though Stripe deposits the money to your bank as payments happen.
=> [Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit) …2 votes -
Remove Hostfully Direct Booking Site links from Payment Links
When I send a payment link to a guest, the page currently includes links that navigate to the Hostfully Direct Booking Site. I'm using CraftedStays for my website, so I don't want guests to be redirected to the Hostfully Direct Booking Site from the payment page.
2 votes
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