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Property Management Platform - Web

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1771 results found

  1. Be able to create and edit the columns in the report from a mobile device like an iPad.

    2 votes

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  2. Have a option to hide the property in central calendar.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  3. 2 votes

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  4. It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.

    2 votes

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  5. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  6. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  7. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    2 votes

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  8. Add the ability for guest's to have to sign or initial the rental conditions within the document (such as if you have a specific section you want them to note), not just the overall document.

    And/Or the ability to add multiple required signed forms such as adding a liability form for kayaks/bikes/etc.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. I want to able to import calendars into your system via Ical even the calendar was empty.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  10. If I get a sandwich night, one night left in between the platform shuts it out as my min booking is two nights but I don't mind opening one-nighters in such scenario.

    2 votes

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  11. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    2 votes

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  12. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    2 votes

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    received  ·  2 comments  ·  Dashboard  ·  Admin →
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  13. We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
    - Reservation Specialist handles messages and booking modifications prior to a guests' stay.
    - House Manager handles messages from guests in-stay
    - Vacation Designer handles messages from booked guests and in-stay guests

    The inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.

    Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and…

    2 votes

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    0 comments  ·  API  ·  Admin →
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  15. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  16. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.

    I want to turn off system template on some bookings that we don't want to send out the message.

    2 votes

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  18. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  19. 2 votes

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  20. For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least

    2 votes

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