2263 results found
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Pipeline > Status Dropdown > Keep Stays 'Relevant' Until Deposit Action Is Performed
Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.
It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.
3 votes -
Improve "Available Properties" email
The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.
3 votes -
Add property name as a variable to REVIEWS
Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.
3 votes -
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.
3 votes -
Add New Owner Block to New Booking Trigger in Zapier Integration
I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.
Can you update the zapier integration to include owner blocks in the New Booking trigger?
3 votes -
Build a native integration for PropertyCare.com
I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.
3 votes -
Should have messages scroll separately from the list of messages.
Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.
3 votes -
Display Blocks in Pipeline
As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.
3 votes -
Display each listings' average Revyoos rating within main picture.
Each individual listing has its own reviews.
Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)3 votes -
Display listing address in PDF/exported reports
Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available
3 votes -
Payment Processing - Accept crypto payments?
Has there been any discussions about Hostfully platform being able to
accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.3 votes -
Create CRM contacts based on phone number, not email
Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.
3 votes -
Allow options of when to post on the Channel
I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:
X number of days to Y number of days in the future.
Occupancy % of X to Y for a given monthI could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.
3 votes -
Block or remove fields that are governed by another integration
My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.
3 votes -
Option to filter unread GUESTS communications ONLY not unread messages.
Option to filter unread guests communications not just unread messages.
Guests communications get lost after automated messages are sent, as those are viewed as unread messaged in the unified mailbox.
I miss to many guest messages because of my automations and its frustrating.
2 votes -
Support Linking One Airbnb Account to Multiple Hostfully Agencies/Accounts
Use Case:
I have one Airbnb account connected to two Hostfully accounts to manage separate listings across agencies. However, this triggers a message import error: Found more than one entity of type 'AirbnbUser' that matched the criteria 'airbnbUserID = ? AND agencyID is not null'. I want the ability to connect a single Airbnb account to multiple Hostfully accounts without causing message import failures.Problem Statement:
Currently, connecting the same Airbnb User ID to more than one Hostfully account/agency causes internal database constraint conflicts. This results in message import failures and messaging sync breaks across the connected accounts.Requested behavior:
…
2 votes -
Reviews exports
the number of usecases are infinite. If i can export all of our reviews on all of our properties, all in one csv file, i can feed that to AI, and use that to find opportunities to improve our property, find out what we're doing right, what we're doing wrong, use this to help craft new property titles that highlight our strengths and what people like most about our properties, it can even be used to create custom url links in airbnb. the usefulness for being able to export this is without limit. having to copy and paste each one…
2 votes -
Multi factor authenticator message
would it be possible to change the otp code expiration to be atleast 3 or 4 minutes. 2 minutes is way too short
in case of slow internet or the email system is slow, I sometimes get the email and the code expires
2 votes -
AI Guest Response Generator That Learns Your Voice
I recently switched to Hostfully from another PMS, and one feature I really miss from that platform is an AI response generator. It learns your tone, personality, and communication style over time, so suggested replies actually sound like you—not like generic AI-generated guest messages.
Having AI-generated response suggestions directly within the inbox would be a huge time-saver, especially for hosts and property managers handling lots of guest communication. Ideally, it would learn from your previous messages, guidebook, and other unique documents, so the suggestions become increasingly personalized to your voice.
Would love to see Hostfully add something like this!
2 votes -
Airbnb Payout and Transaction Information
Provide Airbnb payout and transaction information in Hostfully to help customers reconcile Airbnb reservations and payouts with their accounting systems.
- Current situation
Hostfully currently does not capture or expose Airbnb payout-level information such as:
- Payout/settlement ID
- Payout date
- Which reservations or transactions are grouped into each payout
- Transaction-level financial information associated with a payout
Without this information, customers may need to use third-party tools or middleware to retrieve and organize Airbnb payout data for accounting and reconciliation.
- Requested functionality
Add support for Airbnb payout and transaction information in Hostfully, including the ability to identify:
- The payout/settlement associated with a transaction…
2 votes
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