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  1. Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.

    It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.

    3 votes

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  2. The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.

    3 votes

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  3. Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.

    3 votes

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  4. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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  5. I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.

    Can you update the zapier integration to include owner blocks in the New Booking trigger?

    3 votes

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  6. I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    3 votes

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  7. Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  8. As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.

    3 votes

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  9. Each individual listing has its own reviews.
    Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  10. Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available

    3 votes

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  11. Has there been any discussions about Hostfully platform being able to
    accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.

    3 votes

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  12. Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.

    3 votes

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  13. I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:

    X number of days to Y number of days in the future.
    Occupancy % of X to Y for a given month

    I could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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  14. My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.

    3 votes

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  15. Would like the ability to track and report additional owner payouts generated when an existing reservation is extended, without having to manually calculate the difference between the original and updated payout amounts.

    Currently, Hostfully updates the total owner payout when a reservation is extended, but does not provide a reporting option to isolate the additional payout associated with the extension.

    2 votes

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  16. The notes added to blocks created in Hsotfully do not push to Airbnb's calendar.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. We work with multiple agencies and would want the option to color code the guests under which agency to fit in. I understand that there are other colors for OTA platforms such as Airbnb and VRBO, but the option to change colors for hostfully direct bookings will help us who would want to utilize hostfully for direct bookings under multiple agencies.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  18. Ability to select queen bunk beds.

    2 votes

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  19. Add a feature to easily know how many times a promo code was redeemed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Account: vitor_tgarcia@hotmail.com

    Current Behavior:
    The PM configured a custom confirmation template in Portuguese and set the Owner's preferred language to Portuguese. While the custom body text correctly displays in Portuguese, system variables inserted into the template (specifically [$PROPERTY_NAME$]) continue to render in English.

    Support Confirmed:
    Property-related variables currently do not support localization.

    Feature Request:
    Please consider supporting localization for property-related variables (e.g., [$PROPERTY_NAME$]) so they render in the template’s/recipient’s configured language.

    2 votes

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