2258 results found
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Offer a choice of Booking.com payment models during the initial registration process.
Hostfully does not currently offer a choice of Booking.com payment models during the initial registration process. When a property is pushed directly from Hostfully, Booking.com appears to create it using the hybrid payment model by default.
Under this model, although the property is enrolled in Booking.com Payments, Booking.com pays PM the full guest payment and then invoices the PM separately for their commission.
This has accounting and VAT implications. Because the full guest payment passes through our business, we effectively receive 100% of the booking revenue before paying Booking.com's commission back. This means we're accounting for VAT on the full…
2 votes -
Ability to map parent-child photos different between OTAs
Under a master-sub setup, Booking.com shows all the photos on a master level and only a few for each child unit.
Would be good to be able to select which photos to include in the Master level and which ones on the child level but filtered by channel. So other channels like Airbnb don't get affected.
2 votes -
Add "Year-To-Date" option in Analytics page
I would like to have the option of "Year-To-Date" date range selector in Analytics page. Currently I can choose this year but that will include also the future bookings. and when I manually choose a date range I'm limited to 3 months at a time.
Having a year-to-date snapshot gives me a good idea of how I'm doing CURRENTLY.
2 votes -
Revenue Projection Report
Have a Revenue Projection report that estimates future revenue, not just revenue from existing bookings.
The current reports are based on confirmed reservations, but it would be very helpful to forecast expected revenue for upcoming months based on property availability, rates, occupancy targets, or other configurable assumptions.
This would make budgeting, cash flow planning, and business forecasting much easier without relying on external spreadsheets.
2 votes -
Improve Fee Editing UI to Better Differentiate Individual vs. Bulk Fee Updates
When editing a fee from an individual property's Fees page, users expect the changes to apply only to that property. However, if the fee is shared across multiple properties, editing it updates all selected properties, and deselecting properties removes the fee instead of creating a property-specific version.
This behavior is not obvious and is made more confusing by the "Selected Properties" label, which does not clearly indicate that the edit is a bulk update.
2 votes -
Custom amenity and Fee/Tax property selection
When you add a custom amenity or fee/tax from ona property page, then you cannot unselect that property from the list.
You need to enter through another property page with that amenity enabled to be able to unselect. Sometimes this doesn't work.
2 votes -
Have a Booking Lead Time for each Channel
Since Vrbo now allows same day reservations and Airbnb has their midnight based rule, this limit the chances to set a booking lead time where the same day reservations aren't allow but the guest can book until the midnight of the day before the check-in-
2 votes -
Improve Enso Security Deposit integration with Booking.com and Vrbo
Property managers using Enso to manage security deposits must disable Hostfully's Security Deposit feature to avoid duplicate collection. However, this also prevents the security deposit from being displayed on Booking.com and Vrbo.
As a result, guests are only informed about the security deposit when Enso contacts them after booking, which can appear suspicious and lead to abandoned verification, support requests, or booking cancellations.
Requested improvement
Allow Booking.com and Vrbo to display the security deposit while Enso remains responsible for collecting and managing it.
This would provide a smoother guest experience and improve the integration between Hostfully and Enso.
2 votes -
Be able to add Whatsapp contact link in the direct booking site.
Please add a floating WhatsApp logo icon so clients can directly text me on WhatsApp
2 votes -
EventConnect Integration
It would be great if Hostfully could integrate with EventConnect so bookings and availability could sync automatically between both platforms. This would save time and reduce manual work.
2 votes -
Improved Default Map Zoom on the Direct Booking Site
The map on the Direct Booking Site is zoomed in too closely by default, making it difficult to view the locations of properties. Guests have to manually zoom out every time they visit the map.
2 votes -
Ability to combine "day of the week" AND a time-based condition for triggers
It would be very useful to have the option to combine the condition "day of the week" with another condition where the trigger is fired every X days.
In my case, I would like to send out a message every other week. I have a trash collection schedule that alternates between trash one week and trash and recycling the following week. I created two separate templates that provide instructions for my guest who are scheduled to stay over the designate collection day of the week. I want to be able to provide them with clear instructions.
Also, I believe more…
2 votes -
Ability to edit and manage different languages of the Hostfully direct booking site
Currently, the language displayed on the Hostfully Direct Booking Site is determined by your browser’s language detection. But some languages are not patchy.
It would be great if we could edit and manage different languages of the Hostfully direct booking site
2 votes -
mtmpremieroperations@outlook.com
Feature Request: Monthly (30+ Day) Pricing Field
We would love to see a dedicated field for 30-day/monthly pricing within the property settings.
Currently, many 30+ day booking channels calculate the monthly rate by multiplying the nightly rate by 30. This often results in an unrealistically high monthly price that is not competitive and discourages potential guests from booking.
Having a dedicated monthly pricing field would allow property managers to:
Set an accurate monthly rate for mid-term stays.
Ensure integrated booking channels display the intended 30-day price.
Eliminate the need for manual adjustments or workarounds on each integration.
Increase booking conversions…2 votes -
Allow One-Time Scheduled Messages for Individual Guests or Reservations
Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.
For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.
Once the message is sent, the individual trigger should expire automatically.
This would give hosts more flexibility, reduce manual follow-up, and keep…
2 votes -
Mark a Reservation as Check-In Instructions Completed when ending access instructions
Currently, we send all our check-in instructions manually by using the templates to send a message based on if the property has a smartlock or doesn't and it pulls all the relevant data.
I would like to see in a clear spot if a guest checking in that day has been sent their access instructions template or not. Firstly, we'd need a toggle on the guest modal to say 'Sent!' or 'Complete!'
And then we know who's still needing access details (and may need to fill out their pre-arrival form).
It would be great to then see throughout the day…
2 votes -
Support Authorization-Only / Delayed Capture for Scheduled Balance Due Payments
Description:
For property managers using Stripe payment schedules, it would be helpful to have the option to authorize a guest’s scheduled balance due payment without immediately capturing the funds.
Today, when the balance due date arrives, Hostfully automatically charges and captures the payment. If a guest later realizes they wanted to use a different card, needs additional time, or was unaware the payment was about to process, property managers must refund and recharge the payment, often resulting in additional processing fees and guest frustration.
Proposed Solution:
Add an optional payment schedule setting that allows the balance due payment to be:- …
2 votes -
Different photo sets per OTA
I want to keep branded images on Airbnb while pushing clean images to Booking.com. (as booking.com rejects branded images, whilst airbnb are more lenient with this).
2 votes -
Customize Available Property Lists for Inspections
Problem
When I filter properties by availability for a specific date in the calendar, I can email the available property list, but the list does not include the information I need to actually use it operationally, such as the property address or internal property name.This makes it difficult to plan inspections, maintenance visits, or team routes because I have to manually look up the properties after generating the list.
I also need to understand availability by time of day. For example, some properties may be available from 10:00 AM, while others may only become available after a guest checks…
2 votes -
create a variable to bring an image (a map of the unit location)
the ability to create a variable that can bring an image for a particular listing /unit
for example>a way to add an image (a map of the unit location) as a variable
2 votes
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