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  1. There isn't a general file upload feature for posting photos or PDFs directly to the owner portal but it would be nice to have this feature to be able to post monthly newsletters or other key communication. Currently I have to email each owner a newsletter but they trend to loose it in their email or complain about having to check Hostfully for some information and emails for other info. I would be nice to have it all in one spot for them.

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  2. Owner reports can include expenses only, rentals only, or both. However, the logo currently has to remain the same in all cases.

    A brand should be able to use one logo for both expenses and rentals, while also having the option to use a separate logo for expenses-only reports. This would avoid confusion for owners who do not rent out their property and shouldn’t see branding that implies rentals.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  3. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. I'd like to have an owner payout formula that does not deduct the payment processing fee so that whatever amount on owner's end should match with what we have

    1 vote

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  5. Is there a way to generate a summary or data report of past guest conversations by property? We’d love to better understand the frequent and recent questions guests are asking, so we can proactively improve our listings and guest experience.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  6. Airbnb just rolled out date-specific cancellation policies, details here:

    https://www.airbnb.com/help/article/4049

    I would love to have this functionality on Hostfully to provide more flexibility for cancellation policies throughout the year.

    1 vote

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  7. Get inbox notifications on app

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  8. Would like to see a promo code for no cleaning fee.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  9. The cleaning fcee tax cannot be updated separately, which is inconvenient.

    1 vote

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  10. When creating a manual reservation in Hostfully, collecting payment via the payment link requires going through multiple screens. I want to reduce the number of screens required to collect payment.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  11. When a commission rate is changed mid-year (or mid-reporting period), we would like reports to continue reflecting the correct commission percentage based on the rate that was active at the time of each reservation (mid-term commission vs short term commission), rather than applying the updated rate retroactively.

    Accurate historical commission reporting is important for accounting and owner statements, especially when commission rates change during the year.

    1 vote

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  12. When guest submit a pre-arrival form, the email notification should also include:
    1. Property name
    2. Guest name
    3. Reservation Dates
    4. Booking platform

    In addition - it will also be nice to get a mobile app notification when a form is submitted, and not just an email

    1 vote

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  13. At the moment, there's not a way to configure the integration to NOT send the tax payed lines since Airbnb pays the taxes. The workaround is just to manually edit/adjust/delete it in Quickbooks.

    We want the automation to make it less manual

    1 vote

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  14. Currently, when configuring Early Bird discounts for Vrbo, the maximum lead time available in the dropdown is limited to 36 days. Some property managers need the ability to offer discounts for bookings made far in advance (for example, 90+ days) across multiple properties. Expanding this range would allow more flexible pricing strategies, improve competitiveness on Vrbo, and better align Hostfully’s discount options with real-world booking behaviors.

    1 vote

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  15. The client needs to hide automated messages from their main inbox.
    The problem is twofold: 1) these messages clutter the view and make it difficult to find messages from actual guests, and 2) the "Unread Only" filter doesn't work across teams, because if one agent sees a message, it's marked as read for everyone, negating the filter's effectiveness.

    Please provide an option to archive/separate these automated messages or to have the "read" status be individual for each agent.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  16. We are using the hold function for 24 hours and then use the autosend follow up to nudge the client that the hold is due to expire. This is very effective! However, is there any way the booking hold request quote flip into a new lead that can still remain accessible to book if it the hold has expired? This way if a client is late to make the payment, they can still book without intervention from us but it also releases the date on the calender to allow another reservation to happen if they are too slow.

    1 vote

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  17. I want to integrate directly with MakeMyTrip.

    1 vote

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  18. Option to download booking in PDF version and we can select multiple bookings to download at the same time.

    1 vote

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  19. Sometimes we need to re-arrange the Booking.com reservations in Hostfully calendar but the booking breakdown is changed based on new property while it remains unchanged in BDC. This causes discrepancy, confusion and incorrect report. So it's better if the breakdown can be freeze when we changing the property or modify a booking as we don't want to change the quote for existing booking.

    1 vote

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  20. Add a permission or visibility control that allows block notes to be marked as private/internal only, so they are hidden from owners.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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