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Property Management Platform - Web

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1810 results found

  1. Being able to group by guest in reports would allow for better guest analysis, including identifying top spenders, the properties they stay at, and their reservation dates. This feature would be valuable for understanding guest behavior and optimizing marketing or operational strategies.

    1 vote

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  2. Have the option to upload videos of the accommodation and surrounding area on the direct booking website.

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  3. At the moment, we can only see the total rent on the mobile app.

    It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)

    1 vote

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    received  ·  0 comments  ·  Mobile  ·  Admin →
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  4. Add Chargeautomation condition to trigger - complex condition

    1 vote

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  5. Be able to keep the balance in city ledger or guest ledger or advance deposit. To include revenue for the days and balance of city ledger (guest who already checked out and have outstanding balance), guest ledger ( the guest who are still in house and have any outstanding balance) or advance deposit account.

    1 vote

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  6. At the moment, it's hard to tell if an Airbnb booking is a special offer. It'd be helpful to show Airbnb special offer warning on the order page

    1 vote

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  7. Add Order Number variable with 7 digits in the template

    1 vote

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  8. Have the option to not show the blue dot for jobs on the owner portal calendar

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  9. If we have properties that are only available a limited time, or that have availability for specific months, it would be helpful to be charged for the months that the property is available.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  10. Be able to select the Government ID formula for financial reports, not just for logistic reports.

    1 vote

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  11. Please add the time zone for CST (Central Standard Time, USA) to the Customer Success & Onboarding Office Hours.

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    0 comments  ·  Other  ·  Admin →
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  12. Airbnb has a functionality called representative inventory which allows hosts to create one listing for multiple same units. It would be great to support this feature.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  13. When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.

    1 vote

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  14. Here are some examples of comments that could pop up for a guest account:

    Do not book guest – Guest has a history of cancellations or issues.

    Early check-in approved – Guest has confirmed early check-in request.

    Pending pet fee payment – Guest owes payment for a pet stay.
    Special request for quiet room – Guest prefers a quieter location within the property.

    Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

    VIP status – Frequent guest, provide exceptional service.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  15. When there's an existing role (owner / guest / service provider) and they accidentally or not try to create a new PM account, the system should not change an existing role's email automatically (+xxx), or at least should notify the role / associating PM about such change.

    1 vote

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  16. I would like to provide feedback on the Financial Reports section in Reports. When utilizing the Enhanced Reports, it is necessary to run it for an overview. However, I believe that with the Financial Report tab, you can simply choose a date range to view a list of reservations, including the booking breakdowns. This is a more convenient option.

    If there is a feature to select the date type of booked date and stay date, it would greatly improve the usefulness of this section.

    1 vote

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  17. 1 vote

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  18. Would it be possible to forward messages from a guest who booked through an external site to Hostfully?
    I'm referring to the Create Message endpoint: https://dev.hostfully.com/v3.0/reference/createmessage-1.
    Could you provide suggestions on whether the Create Message endpoint could support sending messages with a status of "CREATED"? Currently, it only supports "SENT," which is always treated as sent by the property owner/manager.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  19. 1 vote

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  20. This feature allows hosts to enforce a specific day of the week - or several - for their guests to check-in on, and subsequently check-out on. It’s possible to set Annual and Seasonal Check-in/Checkout days.

    1 vote

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