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  1. We would like the option of being able to gather a report that allows us to see how many bookings came in on a specific date and/or date period

    2 votes

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  2. We have many messages come in per hour, but there are only so many Leads/messages displayed on the page at a time. It would be good to be able to see more Leads/messages load as the page is scrolled so I can see more past messages in case I need to reference one of them.

    2 votes

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    1 comment  ·  Inbox  ·  Admin →
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  3. I'm using zapier to handle owner blocks that are created in Hostfully.
    Right now, if the owner blocks dates using click/drag function on the
    calendar to block dates, this triggers an update zap. However, if the owner blocks dates by clicking the "+ Block Dates" button at the top of their dashboard, it doesn't trigger any zaps. This is a serious oversight that adds lots of complications to our system. Can you fix this so the "+Block Dates" button also triggers a zap?

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  5. When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
    Same as the HOLD duration.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    2 votes

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  7. On our widget, we display the average star rating and nº of reviews according to the sources. As initially you will not use our widget, it would be good if you could display this information on your own review section using the information we provide you by API.

    (Priority 2 Revyoos project)

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  8. When I export a weekly report to cvs, it only includes the first name on the reservation even though the pipeline and calendar have the last name.

    2 votes

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  9. 2 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  10. Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
    It would be handy to be able to add the promocode on guest's behalf after the reservation is made.

    1 vote

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  11. My company manages the breakfast logistics for PM's guests. Currently, we are working with their team to fully automate the order flow from Booking.com to our delivery system, removing the need for manual data entry by the property managers.

    We have identified that the "Rate Plan Name" (specifically determining if a reservation is "Breakfast Included") is visible in the Reservation Details as well as the Hostfully Enhanced Reports.

    To complete the automation integration, we need to access this specific data point via API.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  12. Have a tags field in a custom report to list what tags I have on each property.

    1 vote

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  13. Support on conditional formula with text. For example, if Job status is Done.

    1 vote

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  14. Add a variable for the property owner’s phone number that can be included in reports

    1 vote

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  15. It would be nice if the service provider could open a booking, review the notes under the Lead Details section, and configure the beds accordingly based on the information provided there.

    Currently, this workflow no longer functions as it did before, and it has impacted operational efficiency. It would be great to have the ability for service providers to easily view booking notes and configure the beds based on the details included in the Lead Details notes field.

    This functionality is important to ensure accuracy and avoid follow-up communication or configuration errors. Is not the same to add the notes…

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  16. We need a reporting variable that returns accommodation revenue earned by stay date within the reporting period (sum of nightly rates for those dates) instead of ADR-prorated totals. Without this, cross-month extensions retroactively change closed accounting periods and owner statements.

    Because revenue is currently prorated using blended ADR, any cross-month reservation that is later modified retroactively changes revenue in already-closed accounting periods; we need a reporting field that recognizes accommodation revenue by stay date (sum of nightly charges in the period) so closed months remain financially stable.

    example

    A guest books:

    Dec 20 – Jan 5

    16 nights total

    Each…

    1 vote

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  17. Filter the pipeline list, by check-out date

    1 vote

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  18. Currently Hostfully has owner payout default reports set to when booking is booked. I believe it should be due changed or at least have a toggle switch to enable payouts to be calculated at check out date. Currently I have a booking on the last day of the month and lasts 10 days. Hostfully has me paying my owner on "Check in Date" and not at "Check out Date" I believe this should be changed.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  19. When connected to Hostfully, Vrbo does not do same-day bookings.
    But we noticed we can book properties for tonight in Vrbo, so this looks more like a limitation when channels are mapped.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  20. Looking for a way you can include the tax collected when the payment is sent to Stripe? There is not a good way to track tax collected in the reports section there.

    Stripe support suggestion is to add fields like:

    taxamount: Total tax collected
    tax
    rate: Tax rate percentage
    tax_jurisdiction: State/region where tax applies
    subtotal: Pre-tax amount

    How This Would Work
    When Hostfully creates Payment Intents for your bookings, they would include the metadata:

    {
    "amount": 1250,
    "currency": "usd",
    "metadata": {
    "taxamount": "250",
    "tax
    rate": "8.25",
    "tax_jurisdiction": "California",
    "subtotal": "1000"
    }
    }

    1 vote

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