1364 results found
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Create a trigger based on incoming guest messages containing certain words or phrases
For example, if an incoming message from a guest uses the word "internet", autoreply "Here is a link to the internet page of our guidebook, that should provide some helpful information. If that doesn't help, someone will respond here as soon as they're able."
1 vote -
Add Listing Name to Exported Calendar Details
The exported calendars links should show the unit name and not just "Booked > The Guest Name"
When you have multiple exported calendars it's very confusing because you can't see which listing is which.
1 voteWould you please provide more information about this request, and maybe a screenshot? Thank you.
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Send guest a refund link for proof purposes
Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.
1 vote -
Open message thread in new window
From the various lead views, we can view the message thread, but there is no way to open this in a new window.
the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.
It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.
If you insist on disabling the standard browser built in control-click either make these open in a…
1 vote -
add ical import/exports to the property management page
Currently we can only manage calendar import/export from the specific calendar management page. This is a bit cumbersome, especially if you have to add/manage multiple feeds to the same listing (from different external sources)
the page always refreshes and you have to choose the listing every time. it's very annoying. Also, we can't access these feeds from the property management page which is a more useful place to have this information.
Propose adding a calendar tab to the property edit view:
1 vote -
Manually adding pincode to Airbnb reservations
I want to add a pincode manually to the reservation under Stay Details tab. If the guest email field is blank (Airbnb doesn't send guest emails to Hostfully due to their policies), I'll need to enter my own email every time in order to to able to save the lead.
1 vote -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
Option to make the bedroom available or not
It would be good to get this function as I use it a lot when creating separate bedrooms inside properties and i want to choose when they can be available to book
1 vote -
Ability to edit the cost of a reservation within a booking request and return it to the guest to accept.
Ability to edit the cost of a reservation within a booking request and return it to the guest to accept.
1 vote -
Guest Portal Statement for Vacation Rent Payment Users
Guest portal should show 'Statement' information even for Vacation Rent Payment users. This feature is currently not working for those who use VRP - maybe just pull order_statement merge field to fill that information. I have many guests who ask for this info and who attempt to use guest portal but it doesn't populate.
1 vote -
Variable [$Agent_First_Name$]
I want to have a new variable [$AgentFirstName$] to pull the name of the account being used to respond to a message
1 vote -
1 vote
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Customize the availability on different channels
As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.
The ability to customize the availability on different channels should be possible.
1 voteThis is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.
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Enhanced reporting - add report to show daily total after fees and taxes factored in, without a booking associated
It's not supported yet to show the daily total for rent, fees, and taxes if there is no booking associated.
It'd be great if we can view the total of rent, taxes, fees by running a report.1 vote -
Enable configuration/view options for the calendar
Please give us more configuration abilities when viewing the calendar: Print, display without prices, display xyz, etc.
Thanks!!!
1 vote -
See All Customers?
In Pipeline, I can click on "See All Customers." Except I can't "see all customers." I then have to do a search or run a report. Instead of this, can you let me actually "See All Customers"? Thanks for your consideration and for all you do for us hosts.
1 vote -
Reward Ideas with $$$?
We users give the Hostfully team feedback that helps you improve your platform. This helps you further crush your competition and ultimately make more $$$. As a user, I'd be more inclined to provide feedback if I benefitted monetarily in some way, like a couple months' fees waived. Thanks for all you do for us hosts and for your consideration.
1 vote -
Allow custom image fields + related text fields in pre-arrival form
I need to collect IDs for all drivers, as this must be sent to the front gate to let each car in. So, to automate this properly, I need to be able to add custom image fields, and text fields associated with each image field (i.e. first and last name).
1 vote -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote
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