2283 results found
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failed transaction notification
Receive notifications for every failed payment for every channel.
4 votes -
Show the Main booking of group booking on the exact unit
Currently, that's expected for group booking behavior when we have the gr booking on sub-unit, the main lead will stay on hotel / master level without being allocated, which may hide the block on master beneath it.
I would like the main lead of the group booking should stay on the correct property got booked.1 vote -
Change "hold confirmation" message to automated instead of semi-automated
Once the guest clicked on "Request a hold" from Quote message, the calendar will show a hold accordingly but there was no automated message sent to the guest. when i click her name in pipeline i do not get the option to "place on hold" only "extend hold" so I can't send the Hold confirmation message from Pipeline either. I can only choose the template from Inbox to send manually. It's very inconvenient.
Please add another option or change "hold confirmation" message to automated instead of semi-automated
1 vote -
VRBO Commissions posted in Hostfully View Order
Post VRBO Commissions on each booking View Order. You have this enabled for Booking.com, but we have to look up VRBO commissions on VRBO platform. VRBO bills commissions in batches, so this is hard to find and include on Owner Statements at the end of each month.
2 votes -
Apply Discounts & Promotions to RENT section of the inquiry
The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.
Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.
Currently:
Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.
If a promo code…
1 vote -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
2 votes -
Merging Jacuzzi and Hot tub amenity for Airbnb
Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.
2 votes -
VRBO USD Limitation for International Properties
VRBO operates in USD, but many properties around the world are priced in other local currencies. In addition, some countries cannot use Stripe due to country-specific restrictions or agreements, which prevents certain properties from connecting to VRBO directly.
As a result, these properties often have to rely on iCal connections instead of a full direct integration. The downside is that iCal is limited and does not support full dynamic syncing, which can reduce exposure, efficiency, and potentially booking traffic.
A practical solution, which I have seen other PMS platforms implement, is to allow the system to take the property’s base…
1 vote -
Add the owner's name in the booking details
Add the owner's name in the booking details.
As we manage properties across different countries, our team often does not have detailed background knowledge of every property. Having this information available in one click is fundamental to improving workflow, reducing delays, and creating a better user experience for our team.
1 vote -
RemoteLocks integration
Support for connecting multiple locks to a property for RemoteLocks integration
1 vote -
Devices: Show the thermostat current mode
Be able to see which mode (guest/vacant) is currently ON on my thermostat.
2 votes -
Option to not require email when creating a lead
I still would like to raise the request to change the obligation to fill the email address.
If platforms provide their internal address - it is ok for system to take it. But even they are not releasing the real address of the guest.
every dummy email is wasting of our time to fill it and can cause some issues to release information and data somewhere that we have no control where it will end up
2 votes -
Support more date formats for widgets
Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY
6 votes -
1 vote
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Platform-Specific Minimum Night Stay Settings
Allow configuring different minimum night stay requirements per distribution channel (e.g., direct bookings vs OTAs).
1 vote -
2 votes
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templates & triggers
Allow editing/personalization for scheduled messages.
3 votes -
Make the process of deleting a fee/tax more intuitive
Right now when deleting a fee under Fees, Taxes, and Policies, the fee will be deleted for all properties by default. You also have the option to select the properties from which you can remove the fee.
However, I think by default we should have it removed for the property that I'm selecting, not all, since it's confusing and I can accidentally delete it for all.1 vote -
Flexible Taxes & Fees Based on Revenue Components, Stay Length, and Booking Channel
Currently in Hostfully there is limited flexibility in how taxes and platform-related fees are calculated and applied. This creates accounting discrepancies compared with how other platforms (e.g., Airbnb) treat revenue components and prevents accurate handling of regional tax rules and channel-specific fees.
Two key limitations cause issues:
.Taxes and levies cannot be configured based on total booking revenue or stay length.
.Fees cannot vary based on the booking channel.This makes it difficult to ensure taxes and platform fees are applied correctly and creates reconciliation problems for accounting.
It would be important to introduce greater flexibility in how taxes and…
1 vote -
Import questions made by potential guests in BDC listing
import questions made by potential guests in Booking.com listing
1 vote
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