1683 results found
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Support Booking.com Damage program so BDC will collect SD via PBB
At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.
I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.
5 votes -
Ability to download the pre-arrival form in PDF format
Sometimes we need to claim money from a guest who does not follow the house rules. For example, we may need to claim extra cleaning fees for a pet and show that pets were not allowed on the furniture.
Although the house rules are included in the pre-arrival form for guests to check and agree with, there is no way for us to obtain a PDF of it like the rental agreement. This makes it difficult to provide evidence that the guest agreed to our house rules in order to claim the money.
Therefore, having the ability to download the…
3 votes -
Have a booking view and a price view on the calendar for mobile app
There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."
1 vote -
Ability to edit pre-arrival form
Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
"Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.
16 votes -
Pre-Arrival Form government ID
In the Pre-Arrival Form yo allow fields for each guest to give government ID details and not just the Primary guest. In Portugal we need to submit the ID details for each guest to a government website.
Or at least for the custom field to allow for multiple attachments so they can attach their ID's. The former would be better so we do not have to subscribe for another software like Checkin which does that.
3 votes -
Access Owners to the Mobile app
We look forward the team can give access Owners to the Mobile app.
20 votesnot planned for 2023, to be considered for 2024.
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Allow setting future dates on Owner Adjustments
With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.
3 votes -
allow the PDF attachment for owner adjustment.
I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.
2 votes -
Enhanced reports should include the function to show blocks
When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.
9 votes -
Adding tax field for Guest Service on Direct booking site
Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site5 votes -
"Day of the Week" message without active stays
At the moment, the condition "Day of the Week is" can only be sent along with the condition "Stay is Active".
We would like the ability to have "day of the week" messages be sent to our Service Providers regardless of if there's an active stay or not.
1 vote -
1 vote
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Synchronization of refund statuses between our lead orders and Stripe transactions.
Context
* Refund issued in the lead order.
* Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.
4 votes -
Booking updated trigger to indicate exactly what was changed
At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.
We want the system to have ability to tell in the message what actually changed.
14 votes -
Changes to Account Status page
- Include an Auto Pay enabled status, and the ability to turn on/off the Auto Pay
- Include the Account Payment begin/end dates.
These features are standard on virtually all that are subscription-based.
1 vote -
Push Breezeway Add-ons / Pet cleaning turnovers
A new integration for Hostfully to send over Pet count to Breezeway can be very helpful so we can see when guests have pets. Pet cleaning turnovers require extra cleaning and take longer. So we need this info to be in Breezeway.
1 vote -
1 vote
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Allow Rental Agreement can be edited in paragraphs and basic editing
the rental conditions are a contract for us. Thus, it is necessary to have paragraphs and basic editing such as align text or use Italic or Bold.
1 vote -
Add quick links to owner dashboard
We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.
2 votes -
Different Pre-arrival form
Different pre-arrival form for different channel as asking Government ID for Airbnb guests against their terms and conditions.
3 votes
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