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Property Management Platform - Web

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1675 results found

  1. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  2. 2 votes

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  3. Current Situation:

    Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.

    Requested Feature:

    I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.

    Benefits:

    Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.

    Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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  4. If you're a non-hostfully user (aka don't know what Hostfully is), many times communication (texts or emails) or any other online presence look like scams or phishing, and therefore, are simply ignored if it's not branded like the rental company name. The more things are streamlined like favicons (on all browsers), logos on correspondence, guidebooks, the booking platform, etc. the more credibility it lends to the short term rental company and makes the user/guest have an easier, more understandable experience. It, also, makes our end of things less frustrating and time consuming because there is more acknowledgment and completion of…

    2 votes

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    received  ·  1 comment  ·  Mobile  ·  Admin →
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  5. send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers

    2 votes

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  6. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  7. The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. It would be really helpful if the Property list in the Report/Filter section could be sorted in alphabetical order.

    2 votes

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  9. Add the possibility for knowing if a reservation is a special offer in Enhanced Reports

    2 votes

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  10. Be able to set house rules per channel.

    4 votes

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  11. Map property internal name from Hostfully to Vrbo Internal name.

    2 votes

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  12. The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.

    11 votes

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  13. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    5 votes

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  14. Be able to bulk delete scheduled messages.

    3 votes

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  15. The calendar on our booking site shows certain dates in a darker blue color, indicating that check-in is not allowed for specific listings. However, this may not be clear to our guests and could discourage them from booking a longer stay. It would be helpful to display a message informing them that these dates are still available for booking, which may encourage them to consider a longer stay instead of giving up on those dates.

    3 votes

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  16. 1 vote

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  17. 2 votes

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  18. Integrate with Holiday Rent Payment by Yapstone

    2 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  19. The manual booking should remain in booked status after payment even if the property setting is booking request

    2 votes

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  20. Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit

    3 votes

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