2258 results found
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Be able to apply the Pricing Rules to more channels
Currently, we can only set pricing rules (bottom of the property's Pricing page) to Direct Bookings, Airbnb, Vrbo and HVMI. It would be convenient to do things here:
1. Select the channels to apply the rules to.
2. Select all the channels that Hostfully integrates with.2 votes -
Booking.com - support multiple rate plans and length of stay discounts
Support multiple rate plans for Booking.com connection.
We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.
We also want to send the pricing rules at the bottom of the pricing tab to Booking.com
50 votes -
Pet fee during booking flow on new DBS
Have the guest have the ability to include the pet fee during booking flow
1 vote -
1 vote
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AI Guest Response Generator That Learns Your Voice
I recently switched to Hostfully from another PMS, and one feature I really miss from that platform is an AI response generator. It learns your tone, personality, and communication style over time, so suggested replies actually sound like you—not like generic AI-generated guest messages.
Having AI-generated response suggestions directly within the inbox would be a huge time-saver, especially for hosts and property managers handling lots of guest communication. Ideally, it would learn from your previous messages, guidebook, and other unique documents, so the suggestions become increasingly personalized to your voice.
Would love to see Hostfully add something like this!
1 vote -
Allow hosts to create Google and Apple Calendar events for guests
Hostfully should generate shareable links for the Google Calendar and Apple Calendar events so hosts can send the appropriate link to guests. Guests could then add the pre-populated event directly to their personal calendar without having to enter the information manually.
1 vote -
Show Fees Separately for Airbnb Special Offers
I want fees to be listed separately for Airbnb special offers.
1 vote -
Guest Rating
If a guest has a poor rating in Air BnB such as 2 or 3 star ratings and low score this should reflect in the guest notes, yes you can manually enter these details about a guest but yes if we were relying on Hostfully to show us a guests rating or prior reviews that would be a potential risk. WE always have to log into Air Bnb to check a guests rating and reviews.
1 vote -
1 vote
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Add filter for Active vs Inactive Properties
Introduce a filter option that allows users to view:
Active properties only
Inactive properties only
All properties2 votes -
Re-enable the use of Revyoos on the Hostfully Direct Booking Website.
The new DBS does not allow for the use of the Revyoos widget anymore. It would be great to have this re-enabled.
1 vote -
Photo Tour Sync from Airbnb
Fully Support Photo Tour in Airbnb or create a similar photo tour in Hostfully. Currently, Hostfully overwrites the photo tour from Airbnb. The Airbnb photo tour is a great tool to organize photos quickly and assign the name of the category/rooms.
1 vote -
Improve guest receipts
Right now, the only option to send our guest's receipts is to create a template with the [$ORDER_STATEMENT$] variable but it doesn't populate crucial information like dates, guest's name, property name, transaction number, etc.
Would be nice to see an improvement here.
3 votes -
Mark a Reservation as Check-In Instructions Completed when ending access instructions
Currently, we send all our check-in instructions manually by using the templates to send a message based on if the property has a smartlock or doesn't and it pulls all the relevant data.
I would like to see in a clear spot if a guest checking in that day has been sent their access instructions template or not. Firstly, we'd need a toggle on the guest modal to say 'Sent!' or 'Complete!'
And then we know who's still needing access details (and may need to fill out their pre-arrival form).
It would be great to then see throughout the day…
2 votes -
1 vote
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1 vote
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Support Authorization-Only / Delayed Capture for Scheduled Balance Due Payments
Description:
For property managers using Stripe payment schedules, it would be helpful to have the option to authorize a guest’s scheduled balance due payment without immediately capturing the funds.
Today, when the balance due date arrives, Hostfully automatically charges and captures the payment. If a guest later realizes they wanted to use a different card, needs additional time, or was unaware the payment was about to process, property managers must refund and recharge the payment, often resulting in additional processing fees and guest frustration.
Proposed Solution:
Add an optional payment schedule setting that allows the balance due payment to be:- …
2 votes -
Feature to have different views of Roll Into Rent fees for hosts and guests.
Currently, when a fee is set to Roll Into Rent, it is included directly in the rent amount for both hosts and guests, with no separate breakdown available.
The requested improvement is to allow:
Guest view: The fee remains rolled into the rent amount.
Host view: The fee is displayed as a separate line item or with a clear breakdown.This would allow hosts to better track and understand the fees included in the total rent while keeping the guest-facing pricing view simple.
1 vote -
Different photo sets per OTA
I want to keep branded images on Airbnb while pushing clean images to Booking.com. (as booking.com rejects branded images, whilst airbnb are more lenient with this).
2 votes -
Improve visibility of upsell options (e.g., pet fees) earlier in the booking flow
Currently, optional upsell items (such as pet fees) are only displayed later in the booking process, around the “Confirm and Continue” or payment stage. This can make them easy for guests to miss.
It would improve the user experience to surface these options earlier in the flow — for example:
After guests input the number of guests
Before clicking “Book Now”
Or as a dropdown/selectable option earlier in the checkout process
This would make upsells more visible and intuitive, and could potentially increase adoption and reduce confusion for guests.
Use case:
Property managers want guests to clearly see and select…4 votes
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