1745 results found
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White label hostfully logo in SMS and whatsapp messaging
When we send text messages to potential clients with links to our listings, the Hostfully logo appears instead of our company’s logo.
It would be really helpful if we could update this so that the agency logo logo appears in these communications.
This would enhance branding and make presentations to clients more professional.
8 votes -
Auto-refund status icons not showing in booking details
The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.
2 votes -
2 votes
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Add Booking.com and Vrbo listing IDs to API
Currently, the property endpoint returns the Airbnb ID but not Booking.com or Vrbo IDs. Also, the property-channel-links endpoint only includes channels like Homads, Vacaymyway, Golightly and Hometogo (if any)
It would be beneficial if the API could return Booking.com and Vrbo property IDs as well, since they're major platforms many of us use. This would make it much easier to manage listings across channels through automation.
4 votes -
Ability to make calendar on Direct Booking site clickable
The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.
This functionality (like the calendar widget), would greatly improve user journey.
1 vote -
Add Escrow Balance Tracking to Owner Reporting
Currently, Hostfully’s owner reporting system does not include escrow balance tracking. This creates challenges for property managers who need to reconcile funds accurately. Without this feature, teams are forced to use manual workarounds outside of Hostfully, which increases the risk of errors and adds significant time to reporting processes.
Proposed Solution:
Add a way to track and display escrow balances directly within the owner reporting system. Ideally, this would include:• Escrow balance fields within owner statements • Automatic updates as funds are added or deducted • Export and reporting capabilities for accurate financial recordsImpact:
This feature would save…1 vote -
Customise email templates and triggers to be sent depending on season booked
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
1 vote -
Customise emails to reflect season of booking
The ability to set triggers for templates so that different templates go out depending on the season that has been booked. For example, we operate in winter and summer only and our guests, offerings and additional services differ quite significantly, so the ability to customise these is essential.
1 vote -
1 vote
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Adding Owner Adjustment to Financial report
At the moment, the Owner field for the Financial report does not include Owner Adjustment. PM would like to add this variable for their reports.
1 vote -
Adding option to limit Estimated Departure time in Pre-arrival form
A PM would like to suggest a modification to the Pre-arrival Form. Currently, guests are able to enter any time for their Estimated Departure Time for the Pre-Arrival form, which may lead to confusion as they may think they can stay at the property until the time they input (even if it is past the designated check out time, such as 8PM). To avoid this issue, we would like to request that a feature be added to limit the Departure Time to 10AM at the latest, or whatever time the property manager has set as the check out time for…
1 vote -
Ability to Pre-Authorize Security Deposit for More Than 7 Days
Currently, we can only pre-authorize a guest's credit card for the security deposit for up to 7 days. We would like to request an option to extend this pre-authorization period—ideally up to 30 days.
1 vote -
Create a report with information in the property main settings
Could you please assist us in creating this report? The State of Rhode Island is requiring us to submit this information on a quarterly basis:
Registration Lic. Number
Municipality
URL link for listing
Number of nights occupied during the quarter
3 votes -
Make owner stays distinct from owner blocks to support reservation scheduled tasks (cleanings, communication)
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.
89 votes -
Add Ring and or Eufy cameras and doorbells as a supported smart devices.
I would like to be able to integrate my Eufy and Ring Doorbells and cameras into the Eufy Devices portion of the property management platform
1 vote -
The submitted pre-arrival form (via Email and Pipeline Stay details) should be in the correct order (as in the form)
In PreArrival Form Settings: they seem in perfect order on the form. However, the completed form is mumbo-jumbo. The info on the form is in one order while while the resulting completion is out of order in both email and Stay details tab's lead modal. It's difficult to interpret
While the resulting completion is out of order as below
2 votes -
Airbnb alteration issue
Unable to alter Airbnb booking. Here is the situation
We have a long-term booking on property A that we need to move it to property B (31 nights)
At the time we move the booking, property B has availability but there is a past booking that blocks a few days on property B.
That makes the whole long-term booking cannot be moved to property B while it has the availability at the time we alter it.
This could possibly cause incorrect accounting report and confusing for our team while guest actually stays on property B but on calendar, their booking…
1 vote -
Ability to add a custom name to reports file
Currently you can give custom title to reports, but when you send the PDF to the owners the file is downloaded with an alphanumeric values for file title. Title looks restricted to the report header and doesn't affect file name.
1 vote -
pet fee
The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.
This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.
1 vote -
Search available properties in multiple locations
It would be great if you could search for available properties in multiple towns/cities instead of being limited to just one location. If you open the calendar and go to location, having the ability to just check off the locations you want to search for would be incredibly beneficial. Let me know if there's already a way to do this!
1 vote
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