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1825 results found

  1. Be able to have a different property name by channel

    It would be useful to be able to have a different listing name by channel. Currently, we cannot change the property name in the channel, as the public name (Airbnb and Booking.com) or short description (Vrbo) will override.

    2 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  2. Ability to set a channel for Price Rules

    Ability to set channels for Price Rules

    3 votes

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    0 comments  ·  Property settings  ·  Admin →
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  3. Ability to Set Age Restrictions for Bookings Across All Channels

    I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.

    Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?

    3 votes

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    0 comments  ·  Agency Settings  ·  Admin →
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  4. Pet options for DBS

    Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    9 votes

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    received  ·  2 comments  ·  Direct Booking Site  ·  Admin →
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  5. Analytics for Message Response Time

    We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.

    Ideal functionality would include:
    • Average response time per message
    • Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
    • Filterable data (by property, team member, time range, etc.)
    • Visual reporting or exportable data for tracking trends

    This would not only help our team hit internal communication goals but also assist in…

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  6. Add property picture or name in inbox sidebar

    Show a picture of the property where the booking was made in the Inbox sidebar.

    8 votes

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    1 comment  ·  Inbox  ·  Admin →
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  7. adding a link so you can upload an image in the booking report

    we send these images in the statement as evidence of each reservation to the owners

    The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.

    3 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  8. Able to contact host when the dates are not available on Direct Booking Site

    Able to contact host when the dates are not available on Direct Booking Site

    2 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  9. Option to see a traveler's requested date on the calendar to see how they fit in with other reservation.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. Ability to move a booking from one property to another

    Currently, if a guest needs to be moved from one property to another, the only way is to cancel the original booking and create a new manual booking in the correct property. This process is time-consuming and can create confusion for both guests and property managers.

    It would be extremely helpful to have a feature that allows property managers to transfer an existing booking from one property to another directly in the system.

    2 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  11. Create a variable that is a link that would take you directly to the booking

    I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    4 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  12. Automatically adjust the guest's language in Hostfully based on the preferred language in Booking.com

    My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.

    4 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  13. Ability to Set Different Security Deposit Collection Methods per Channel

    I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    4 votes

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    0 comments  ·  Agency Settings  ·  Admin →
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  14. Be able to reset the pre-arrival form from the UI

    WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!

    3 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  15. Partial payments

    partial payments just for a specific booking and not to change the entire property settings

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  16. Ability to set a different default address when creating a lead

    Currently, when a PM creates a lead manually, the client information always defaults to California as the address. This cannot be changed, and PMs need to update it manually each time.

    It would be helpful to allow agencies to customize the default address (country, state, or leave blank) when creating a new lead. This would save time and reduce errors, especially for agencies operating outside of California.

    2 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  17. Integrate with Rental Listing Sites (Mid Term Rentals)

    For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.

    Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.

    14 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  18. Support VCC and Booking.com’s Payments Clarity Package

    I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.

    However, VCC is not available on HFL.

    I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
    1/ VCC details and paid‑online indicators appear in Hostfully.

    2/ Ensure that payments collected via…

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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  19. Ability to set different fees depending on the length of stay

    I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?

    7 votes

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    1 comment  ·  Property settings  ·  Admin →
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  20. Add more discounts/promotions for Vrbo

    At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF

    7 votes

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    received  ·  1 comment  ·  Property settings  ·  Admin →
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