2202 results found
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Require phone number for inquiries/leads
Currently, guests can submit an inquiry without providing a phone number. For our sales process, we need to collect a phone number at the lead stage so we can call the guest and close the booking. Right now, phone numbers can only be enforced after a booking is completed. This makes it difficult to follow up with leads who don’t leave contact details. Feature request: This would help us capture contact details earlier and improve lead conversion.
1 vote -
Add an option in iCal export to include checkout day for cleaning schedules
When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.
Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.
This way, the checkout day would also show as busy in Google Calendar, providing a…
6 votes -
A Hostfully App for owners
An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc
74 votes -
Extend Hold for Direct Booking Reservation by Custom Options
I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)
2 votes -
Ability to exclude specific leads from a report
Ability to exclude specific leads from a report
1 vote -
Support UK number sends SMS messages to US number
Currently, a strict US carrier compliance regulation where US networks block unregistered international business traffic.
So it would be great to support UK number sending SMS messages to US number
1 vote -
can take away the words “code expired” that pops up under the promo code window until you type it in in its entirety?
can you take away the words “code expired” that pops up under the promo code window until you type it in in its entirety? Why have those words pop up until the code is entered in fully - if in fact it is expired. This features throws people off and I lose bookings. It is confusing to people typing it in.
1 vote -
Retry Sending Messages
Add the ability to retry sending a message directly within the app when a message fails to send.
1 vote -
Warning or thumbnail in Order page for manual transaction
For Airbnb reservations, in order details,add a thumbnail or warning indicating that its just a record for manually added transactions. It’s confusing and frustrating to think that you’ve processed a refund and it not go through and there be no indication of it. There’s no indication for me to know that it went through or didn’t go through.
1 vote -
Automatically Reschedule Trigger When Conditions Are Met
Automatically Reschedule Trigger When Conditions Are Met, for example if the guest completes the pre-arrival form later.
1 vote -
support image attachmentz from email and text to hostfully
Be able to receive and view image from hostfully inbox from messages coming from email or sms or whatsapp
2 votes -
Real-time or More Frequent Analytics Data Refresh
Currently, Analytics data is cached for up to 24 hours, which means figures may not reflect recent bookings, cancellations, payments, or other changes. This makes it difficult to use Analytics for day-to-day business management.
1 vote -
Ability to use the variable [$NEW_MESSAGE_CONTENT$] with more trigger events
The variable [$NEWMESSAGECONTENT$] only works for the trigger event “New Message in Inbox”.
We would like for this variable to also work even with a brand-new inquiry.1 vote -
Be able to add Whatsapp contact link in the direct booking site.
Please add a floating WhatsApp logo icon so clients can directly text me on WhatsApp
1 vote -
Allow Hiding the Agency Name in Either the Header or Footer of the New Direct Booking Site
Currently, the agency name is displayed in both the header and footer of the new Direct Booking Site. This creates a cluttered appearance, especially for users who prefer a cleaner, more minimal design.
1 vote -
Fee name should drive the classification
It should be that regardless of the name, the "type" should drive the classification. Something to consider. In this case, the name of the tax per the state is literally Hawaii's "Green Fee" so my preference is to be able to call it that. In the meantime, I changed 'fee' to 'tax' in the description. It seems to have took!
If you do change it so that the type drives the classification, please let me know because I'd like to change it back.
1 vote -
Ability to use job variables for SMS templates
It would be very helpful to have the ability to use job variables for SMS templates such us [$JOB_DATE$].
[$JOBSTARTTIME$]
[$JOBENDTIME$]4 votes -
owner portal
Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.
3 votes -
Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modif
I would like to have the ability to change or modify reservations placed on the Vrbo platform in particular, and have the total fees recalculate automatically to streamline the process and to replicate the capabilities on the Vrbo site.
Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modify their reservations to add days to their existing reservation. On the Vrbo site, when the host is not connected to Hostfully, the host can simply change the dates and the new total pricing for guests will be automatically…
1 vote -
Ability to combine "day of the week" AND a time-based condition for triggers
It would be very useful to have the option to combine the condition "day of the week" with another condition where the trigger is fired every X days.
In my case, I would like to send out a message every other week. I have a trash collection schedule that alternates between trash one week and trash and recycling the following week. I created two separate templates that provide instructions for my guest who are scheduled to stay over the designate collection day of the week. I want to be able to provide them with clear instructions.
Also, I believe more…
1 vote
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