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  1. 2 votes

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  2. Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.

    There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.

    What is needed is a system where you can flag…

    63 votes

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    received  ·  3 comments  ·  Inbox  ·  Admin →
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  3. CartStack offers a bunch of cart abandonment recovery tools, so that PMs can market to guests who started a booking but did not complete it. CartStack already has integrations with Guesty, Hostaway, Track, etc.

    1 vote

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  4. Support bulk editing on "Allow Airbnb request" when it's out of lead time. I have 100 listings and manually check it for each listing is time-wasting.

    1 vote

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  5. On web browsers, It's difficult for us to keep up with new messages since we don't get notified when we receive them. It would be helpful if we could get a sound or push notification even to aware about the message.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  6. A guest booked, left early and vacated the house for 2 weeks. The reservation was confirmed and paid. As a PM, I want to open the rest of the dates (2 weeks) without having to cancel or modify the booking.

    4 votes

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    0 comments  ·  Calendar  ·  Admin →
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  7. For Sub unit (under Master Sub setup), or unit (under Multi Unit setup), enhance clone logic so photo tags can also be cloned.

    That'd help with the case where PM can consolidate all photos on Master unit / Hotel level, and upon new unit(s) being added, instead of doing all photos again (description, order, tags) which is tedious, now they all can be cloned from Master / Hotel level, and PM only needs to revise afterwards.

    1 vote

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  8. Add "Roll-Away" bed as a sleeping option. We keep them in closets to get more "heads in beds"......

    3 votes

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  9. Calendars dates LOOK like they can be booked. Its confusing. They should be greyed out like the other dates.

    8 votes

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  10. Hey All,

    Just suggesting a very small improvement but it will help us a lot to build owner/property yearly 1099 statement & form.

    Add new adjustment/expense type called "IMPROVEMENTS", the reason is improvements add value to the property in other hands repair/maintenance are just an expense.

    with that new type will be very easy to build that breakdown and help our clients to do their tax report properly and it's a small change without breaking any prior functionality.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  11. Be able to filter properties in the mobile app's calendar

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  12. 6 votes

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  13. I want to have the option to send the Hyperlink in SMS message with no invalid format.

    3 votes

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  14. If guest pays 30% on their 1st payment, I would like only 30% of the payment shown on the reports. Currently, we could only split numbers based on the booked months (using variable {FRACTION_EARNED}) but it would be hard for me to pay the actual taxes.

    3 votes

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  15. Be able to be customize how many days we see on the calendar > instead of seeing more than one month, be able to see only two weeks, for example.

    5 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  16. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  17. 1 vote

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  18. It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.

    For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.

    2 votes

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  19. I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.

    It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.

    5 votes

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