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1794 results found

  1. We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.

    Having an "auto" block for each 30+ day stay allows this portion to be automated.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  2. I would like to be able to delete local recommendations I created in property settings page as there might be duplicate or incorrect items created

    1 vote

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  3. I want to pull the refund amount after a reservation is canceled in the booking report.

    3 votes

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    Refunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.

    We are soon offering a new feature: Order Adjustments and manual transactions.

    This will allow you to manually add a refund that happened in an Airbnb booking for instance.

  4. Better report generations. I like to be able to pull reports and categorize and edit how I see them to help me monitor guests better.

    1 vote

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  5. I want to hide/remove the inactive properties from the list when creating new lead.

    I don't want to delete them because I might manage them in the future, it's just I am not dealing with them at the moment.

    2 votes

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  6. Would it be possible to submit a feature request to add a “default block” to a calendar where you just selectively unblock dates similar to the feature that airbnb has? It really is very helpful for properties in which the host lives most of the time but just wants to unblock for certain dates. I would love to see this feature in Hostfully.

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  7. We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…

    2 votes

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  8. The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.

    5 votes

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  9. We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. In enhanced reports tab, I noticed that the financial report seems to have almost all fields available to add in the report, but in other types of report some fields are not available.
    For instance, I need to build a report for the government regarding tourist tax. I would love to add the tag of the guest in this report, because that is a workaround I have found to include the origin country of the guest in the report (by the way it would be useful to have a field for the country of the guest).
    In a financial type…

    1 vote

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  11. When we need to update a property, we go to main menu then properties. We click in a specific property to update. If we want to update another one, we have to go again to the main manu, properties and click on the new property. It should have a toogle to change from all availables properties without the need to back to the main menu

    1 vote

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  12. 3 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  13. I would like have a small amount of photos that I can select which OTA those photos sync to showcase different attributes and amenities of the properties specific to a channel

    2 votes

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  14. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    11 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  15. The check box "Send copy to Agency" in custom templates like the one in system template is for control purpose, we always do send a copy to the agency.

    This is because (as you are aware of) the toggle function is not working well and we need to know when and if a template has been send (automatically and manually). It’s our work process at the moment. Also once in a while the connection we have via Outlook got a token error.

    This is also a check when we don’t receive a email send into our Outlook Inbox.

    1 vote

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  16. Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.

    5 votes

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  17. After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!

    Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…

    7 votes

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  18. Hi team,

    We'd like to have a report to determine what percentage of bookings come from each booking platform. For example I would like to be able to see what percent of bookings come from Airbnb, BDC, etc.

    For now, it's possible to run Property performance report or any others, but the Channel performance one for agency.

    1 vote

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  19. I'd like it for my main "Rental Properties" page on my website. So people can see a picture of the property before they click into anything.

    1 vote

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  20. We'd love to have to create a template and then a trigger for that template using if / then condition.

    Example - IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay

    4 votes

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