1914 results found
-
promo code Capital letter vs lower case
for a direct booking on the website when people put the discount code, we see the letters in capital letters at all times but the system is sensitive to lower and upper case letters. We often have errors because on cell phones, the first letter is always capitalized and that always creates errors. No matter what people write, it appears in capital letters. If we make a promo code in capital letters, customers write the first letter in capital letters and everything else appears in capital letters without being so, and if we make a code in lower case, people…
1 vote -
[APP] Create a Block by clicking on the date directly
- Current behavior: To create a block on the app, users need to click on calendar > click on (+) button to create a block => Users want to create the block quicker by clicking on the date directly without clicking on (+) button. After you finish adjust the date > Save. The system should bring the user back to the calendar view without clicking back.
1 vote -
Add Virtual Reality as an amenity!
Please add virtual reality as an amenity.
1 vote -
Allow for VRBO payments or show VRBO in the payment link for second payment
A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.4 votesWe will soon provide support for Vrbo Payments.
-
Ability to create gift cards
We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
If a gift card is written as a coupon code for a…16 votes -
Rate multiplier incorrectly applying to all past and future Airbnb bookings
When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.
True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.
It can be treated as a feature request, UV
2 votes -
Allow search by phone number
It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.
3 votes -
Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
6 votesThe cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.
-
Able to choose Font for Direct booking site
I want to choose different fonts and color pallet to be used for my hostfully website
5 votes -
Ability to customize the color of blocks in the calendar
We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.
7 votes -
Allow merging of sub-units to 1 master property.
4 of my 5 listings are subunits of what I would like to become 2 “whole house” listings
I want to be able to merge the 4 existing sub listings into 2 additional “whole house” listings, without having to create 2 new listings from scratch.
1 vote -
Undo Suggested Response - AI Chat
It would be nice if there was a way to undo the suggestion though
2 votes -
Modification of scheduled messages
On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.
95 votes -
Improve the UI of Owner Adjustments
Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.
2 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
10 votes -
Don't create inquiries when the guests stop at the cehckout page when making the bookings on direct booking site
I don't want to receive the inquiries when the guests don't complete the payment at the checkout flow when making the bookings on direct booking sites.
3 votes -
Retry auto-refund a few days later
It would be nice if the refund in Hostfully would automatically retry so I did not have to remember to manually refund when the balance in Stripe is sufficient.
1 vote -
1 vote
-
Add the iCal help article to the Calendar Tools page.
Currently, there's a link to a wikipedia page. A link to the Hostfully help article may be more useful there. As well as links to Airbnb, Vrbo, BDC iCal articles.
1 vote -
Update the % at reservation note
As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.
1 vote
- Don't see your idea?