1656 results found
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Offer Check-In instructions in different languages
Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.
3 votes -
Make reporting more mobile friendly
Be able to create and edit the columns in the report from a mobile device like an iPad.
2 votes -
Have a option to hide the property in central calendar.
Have a option to hide the property in central calendar.
2 votes -
Modify lead without changing price
Be able to modify a lead without changing price
1 vote -
Character Limit Consistency Between Airbnb and Hostfully
- Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
- Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
1 vote -
4 votes
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Add more logs to find out the root causes for disconnection with Integrations/channels.
Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.
1 vote -
Have different listing name fields for different channel
I would like to have different listing names for Booking.com and Airbnb channels, for sales purposes.
At the moment, they both are pushed from the same public name field.
3 votes -
Describe reasons for errors when messages fail in the Inbox
It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.
5 votes -
Add call to action options to custom templates
It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.
2 votes -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
4 votes -
Ability to Blacklist email addresses to prevent re-booking of problem guests
Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.
There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.
What is needed is a system where you can flag…
53 votes -
Support listing type "entire home" for property type "boutique hotel" on Airbnb
At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.
2 votes -
Support HEIC photos file uploads
Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.
1 vote -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
7 votes -
Select the most recent reservation to send messages to Vrbo Inbox for returning guests
it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message
2 votes -
Having report variable for Booking Lead Time (subtracting the booked date from the check-in date)
No I am trying to see the number of days inbetween the date the reservation was booked, and the check-in date. This is called "booking window" or "lead time"
11 votes -
Feature to accept/decline Vrbo cancellation request within Hostfully
When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice
7 votes -
Date choice automation for enhanced reports
Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.
2 votes -
Ability to import empty icalendars
I want to able to import calendars into your system via Ical even the calendar was empty.
2 votes
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