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  1. Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    8 votes

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  2. In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.

    Some examples of how we could use this:
    - Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
    - Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
    - The ability to format the conditions makes it far easier for a guest to read and understand.

    8 votes

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  3. 2 votes

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  4. It would be beneficial to introduce the option for certain listings to offer hourly pricing. While it's understood that not all channels may support this feature, it would be valuable for direct bookings. This would enable us to rent office spaces, boat rentals, and other offerings on an hourly basis instead of nightly, providing more flexibility to our users.

    1 vote

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  5. 1 vote

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  6. We'd love to have a trigger condition to send messages to guests when they left a good review

    1 vote

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  7. When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.

    20 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  8. Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote

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  9. Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
    "Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.

    Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.

    25 votes

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  10. In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.

    For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.

    Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?

    6 votes

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  11. Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.

    8 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  12. Please create an easier way to print a failed refund report.

    1 vote

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  13. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    4 votes

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  14. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  15. Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    8 votes

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  16. When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  17. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  18. is there a way for the daily report to go out at 8am instead of around midnight?

    3 votes

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  19. I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.

    Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.

    If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…

    2 votes

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  20. Airbnb does automatic translation but I was just trying to do as much of my messaging and tasks through Hostfully as I can instead of having to go back and forth! I’ve been just responding through Airbnb so it would automatically translate what I’m texting instead of having to go through Google translate

    45 votes

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    under review  ·  6 comments  ·  Inbox  ·  Admin →
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