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1996 results found

  1. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    5 votes

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  2. Ability to turn ff system template "Notifying owner of a new booking" from the messages sent to property owners

    3 votes

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  3. When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    42 votes

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  4. Would love to have the option for our guests to use the link to pay any amount like when two guests split the bill in two or more payments.

    81 votes

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    under review  ·  13 comments  ·  Payments  ·  Admin →
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  5. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    7 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  6. We'd like to manually add multiple reservations. Let's say all 10 rooms at the same time, without doing it one by one.

    4 votes

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    1 comment  ·  Calendar  ·  Admin →
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  7. For example, in 2023, my agency's commission rate is 20%, but it changes to 25% in 2024. However, if I run the report for 2023, the commission rate will be 25% instead of the old one.

    It would be much more flexible and helpful to keep the correct date if we can maintain the old commission rate for old reports and just apply the new one from the date we change it.

    4 votes

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  8. Since I have guests who book multiple properties, and also inquire on ones they don't book, when I search by name, it pulls up the list of everything and I can't tell what's a booking or inquiry. We would line to have a way to sort the pipeline so I can see all status when i search by his name, it doesn't show me the status.

    2 votes

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  9. Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…

    38 votes

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    planned  ·  6 comments  ·  Payments  ·  Admin →
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  10. Add additional payment processors for those who cannot get a Stripe account. Properties are managed in Costa Rica.

    38 votes

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    under review  ·  5 comments  ·  Payments  ·  Admin →
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  11. I would like to know if its possible to have templates that I can chose when sending the reservation when they can book at pay Credit card and when I request they pay through wire/zelle as some guests I dont want to have them pay Via CC as some guests dont want to pay the CC fee. How do I set it up

    2 votes

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  12. Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.

    https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. 1 vote

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  14. We want reservation notes to pass over to Turno so cleaners can have access to them.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. Have a Job Reminder option in the triggers to send an email reminder to the cleaner on the morning of the job date.

    1 vote

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  16. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    10 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. I want to centralize the sync options in one location so I won't have to manage my listings in both Hostfully and Booking.com. For instance, I can handle mobile discounts in Hostfully, but promotions and deals must be managed through Booking.com. Next, it would be helpful if the user interface clearly indicated what is being overridden by Hostfully and what is not. At the moment, there are only some channel icon indicators next to certain fields. For example, Facilities and Services are overridden by Hostfully, while Promotions and Deals are not. The user interface should be more friendly so that…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  18. 1 vote

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  19. I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better

    2 votes

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    under review  ·  0 comments  ·  Inbox  ·  Admin →
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  20. I want to be able to set up repeating block. For example: block a month permanently each year, block the 2 weeks leading up to Memorial Day automatically every year, etc.

    4 votes

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    1 comment  ·  Calendar  ·  Admin →
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