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1625 results found

  1. As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.

    9 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  2. Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.

    2 votes

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  3. It would be useful to add tags to the dropdown list so we can choose tags and also we can update them in bulk

    3 votes

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  4. 5 votes

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  5. At the moment, I have to go through my inbox list on the left then scroll back up to see the message! It's annoying scrolling down then up. I just wish that it freezes the left side and the top and have the ability to scroll only within the message.
    I know about the filtering function but it doesn't really helps solve my concern.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  6. Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.

    It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
    If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…

    22 votes

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    received  ·  1 comment  ·  Discount Codes  ·  Admin →
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  7. I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.

    1 vote

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  8. 6 votes

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  9. It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    6 votes

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  10. As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    6 votes

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  11. Be able to retrieve the transaction notes in reports

    2 votes

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  12. It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are

    2 votes

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  13. I want to issue reservation refunds from the mobile app

    2 votes

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    1 comment  ·  Mobile App  ·  Admin →
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    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

  14. The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.

    If we're able to edit the font/color of the report, it would be much more helpful.

    3 votes

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  15. Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.

    13 votes

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  16. PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  17. Be able to message guests and guests message you within the Guidebook

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  18. We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg

    1 vote

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  19. I want to set Turns over days for a specific time of year so I can offer our cleaners more proper days off during holiday time.

    2 votes

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  20. We want a backup report system where we are able to trace rates going back to 3-6 months ago and also for our records as well to see our rate patterns on how we increase and decrease rates.

    1 vote

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