1996 results found
-
Auto message for after hours
An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.
25 votes -
'Unavailable By Default' Booking Window Option
Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.
8 votes -
Ability to use the info from the Pre-arrival form with Mailchimp
we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.
Also would like other segmented information on the guest exported.
Where they stayed property/city
When they stayed month/ season /date etc
Dob
Reason for stayingSo that marketing campaigns can be tagged to specific segments
Eg you stayed in Stanthorpe last winter book again this year before things get busy
2 votes -
Support videos in photos tab
We would want to feature videos of our different spaces / properties, just like property photos.
33 votes -
Add a trigger condition based on length of stay
We want to add a tim based condition on the length of stay.
E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in
3 votes -
Allow setting future dates on Owner Adjustments
With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.
3 votes -
Calendar filter should take into account check in/out restrictions and turnover days when filtering by available date
When searching availability for a specific date range, the results do not take into account turnover days and check in and out restrictions
8 votes -
Adding tax field for Guest Service on Direct booking site
Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site5 votes -
"Day of the Week" message without active stays
At the moment, the condition "Day of the Week is" can only be sent along with the condition "Stay is Active".
We would like the ability to have "day of the week" messages be sent to our Service Providers regardless of if there's an active stay or not.
1 vote -
Feature to pay owners directly through Hostfully and record balances
As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.
If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.7 votesWe have been researching for best ways to provide this feature, so this is an ongoing effort already, fyi.
-
Synchronization of refund statuses between our lead orders and Stripe transactions.
Context
* Refund issued in the lead order.
* Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.
4 votes -
Improve appearance/functionality of inbox
Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).
5 votes -
Changes to Account Status page
- Include an Auto Pay enabled status, and the ability to turn on/off the Auto Pay
- Include the Account Payment begin/end dates.
These features are standard on virtually all that are subscription-based.
1 vote -
Printer-friendly button to print out the order
I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .
4 votes -
5 votes
-
Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
35 votes -
Push Breezeway Add-ons / Pet cleaning turnovers
A new integration for Hostfully to send over Pet count to Breezeway can be very helpful so we can see when guests have pets. Pet cleaning turnovers require extra cleaning and take longer. So we need this info to be in Breezeway.
1 vote -
1 vote
-
Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
5 votes -
Variables for Rental Agreement
Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay
21 votes
- Don't see your idea?