1670 results found
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Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
6 votes -
Extended credit-card holds for security deposits
Make Damage/Security Deposits able to be 'PreAuthorized' and not a charge (this scares some guests off), all the way until the guest checks out.
32 votes -
Ability to delete canceled reservations for all channels
I would like to have the ability to delete canceled reservations for all channels
2 votes -
Ability to download property price data in CSV file
Ability to download price data in CSV file by select the date and property, this would make it easier and quicker to send offers to the agencies I collaborate with.
2 votes -
SMS triggers send to phone number field and not cell phone number field
It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field
3 votes -
Sort Airbnb Guest Review Status so the newest reviews show on the first page at the top
Currently new Airbnb Guest reviews show at the end of the list, this requires an extra click or more to get to reviews for current guests. If they were sorted so the newest Guest reviews showed at the top of page 1, old reviews can continue to be pushed back to pages 2 and beyond since it is rare to have a need to review them.
1 vote -
Discounts for weekdays
Be able to set discounts for weekdays, not just weekends
3 votes -
Integrate with KeyNest
Integrate with KeyNest
2 votes -
Trigger for a failed payment due to insufficient funds
Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.
I may just create my own template to use manually.
3 votes -
1 vote
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Allow capital letter in the middle of a guest's name
At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).
2 votes -
Show a note for Booking.com tax in the taxes and fees page
Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.
1 vote -
Report fields showing booking % by channel and narrow it down by property
Customer is requesting a report with a field to show booking percentage by channel and property.
1 vote -
Automatic deduction of payment handling fee on booking.com
in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.
6 votes -
Receive Owner's message when Owner replies to an email sent from HF
When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.
It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.
1 vote -
Have the ability to add more than one calendar for one property
Good morning,
I would like to do 3 calendars in one property. As hotels do. Because I have 3 similar properties at the same building, once I have 3 different advertisements, I would like to have 1 advertisement only, but 3 calendarsIt's because The guest will stop to ask with it is the same property because they look the same. It would show less opportunities in the area and the guest would think fast to book the property.
2 votes -
Add Notes in Add manual transaction at view order page
It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
We have a Notes box for Record a payment action, but no such box for Add manual transaction.Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.
3 votes -
Multiple cancellation policies in booking widget
Create an option to add multiple cancellation policies, e.g. flexible/standard and a discounted non-refundable, and display their restrictions and benefits.
1 vote -
Disable the on-hold on the dates when receiving an inquiry
We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.
3 votes -
Mobile App - filter in 'Home' section
As most of our managers works from their phones it's crucial that all our bookings line up precisely on the app. I got confused today and immediately assumed it's double bookings.
we want to make it as easy as possible for the managers so they don't over stress when seeing something like the screenshots on hostfully.
we would like to only see from Airbnb side of the app only confirmed bookings as when we see all the booking request aswell even though it was not approved you immediately start worrying about double bookings, if it is possible to only put…
1 votewe plan to add a "hide processed leads" checkbox on the mobile app, the same way we have it on the new PMP Dashboard
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