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  1. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  2. Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  3. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  4. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    17 votes

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  5. Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
    However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  6. I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that…

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  7. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  8. As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.

    "Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section

    So they should be separated.

    12 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  9. I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".

    1 vote

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  10. When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.

    1 vote

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  11. I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
    And on hostfully, property A gets 0% and property B gets +10%

    Right now, the rate multiplier is only available at the channel level.

    33 votes

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    received  ·  3 comments  ·  Channels  ·  Admin →
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  12. At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.

    We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.

    We'd love to have a feature to only push Notes section to some selective channels.

    5 votes

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  13. I run a lot of reports, and they start to stack up in the RECENT REPORTS.
    I like a clean house, so go in and delete them when done ever so often.
    But using the Delete button is slow. Love to have either a:
    1) Checklist and bulk delete
    2) Delete by TYPE or Report run
    3) Delete all

    Options.

    Thx!

    6 votes

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  14. I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
    Sometimes I want to change the order they show up or just edit one...
    There is no way to do this.
    I have to delete them all and add them all back.
    Feature request is:
    1) Edit existing Rules
    2) Rearrange the order or Rules

    14 votes

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  15. At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.

    2 votes

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  16. 1 vote

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  17. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    9 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  18. That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property

    1 vote

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  19. Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).

    1 vote

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