1893 results found
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"I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab
The "I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab so we can keep track of the guests who approve this.
4 votes -
Remove property from google search once the account is canceled
When an account is canceled, Hostfully should not display the property when searching for it on Google.
1 vote -
Rebook option should be applicable for all lead statuses and all channels
Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.
11 votes -
Lead Modal: search "Country" and "Language" dropdown by typing the letters
In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.
1 vote -
select a specific day of the month to send the report - not only the 1st day
I'm having trouble scheduling the owner reports to be published on a certain day of the month. I was told that I could only have them run on the day of the month I set up the schedule, but it seems to be defaulting to the 1st of the month and that is not the right day for us to run said owner statements. Please help.
2 votes -
2 votes
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Improve iCal sync
Sometimes we need to use iCal links instead of API connections for channels or platforms or websites that do not connect directly to Hostfully.
However, it causes a major inconvenience that those blocks imported via iCal links prevent guests from completing their payments via Hostfully links. Therefore, we have to ask for support to remove those blocks every time a guest has that issue or we have to remove the links and wait for guests to complete their payment then add the link again.
It's really inconvenient and time-wasting. Is there anyway we can improve this flow with iCal sync…
2 votes -
Be able to edit airbnb guest reviews before they go out
It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.
20 votes -
Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
10 votes -
Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.24 votes -
Configure agency split per owner per property
As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.
37 votes -
I would like a monthly summary of the amount owed each owner all on one report instead of the line by line amounts.
I would like a monthly summary of the amount owed each owner all on one report instead of the line by line amounts. This would make it much easier for me to know what I need to send owners each month instead of having it all be on a separate report for every owner.
1 vote -
Ability to reset the Weekend Min stay from Main settings
The Min. Wknd Stay will be updated automatically for dates that have not been modified (Green color in Pricing page)
For dates with Orange color, PM would have to manually modify the minimum stay or click "Reset", however, both of the Minimum stay and Daily Rate would be reset.
As a result, manual work must be initiated because there're some weekend dates with dynamic daily pricing.
It will take lots of time and effort to adjust each weekend once again. It'd be great if we can reset the whole pricing calendar from main settings.
2 votes -
Option to prevent certain triggers to fire for returning guests
We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…
9 votes -
Add the bed sizes as a category under 'amenities'
Add the bed sizes as a category under 'amenities'. Since, the bed sizes are checked off under the main settings tab when setting the bedrooms, couldn't this easily be added to the property's listing information?
1 vote -
Combine both property's public and internal names in GET /properties and POST /propertiesql endpoint
For Property names i.e. Public name and internal Property name, is it possible to get both values in a single endpoint?
Presently, we only receive the "name" key in the "properties-get-uid" endpoint, which necessitates additional requests to the "propertydescriptions-get" endpoint to obtain the public name for each property.
2 votes -
Cancelled VRP transactions should be auto updated in Hostfully
Currently, when a transaction is canceled in VRP, it's not automatically updated in Hostfully and a manual refund transaction needs to be added in Hostfully instead. I want it to be auto updated so that I do not need to add a manual refund transaction.
1 vote -
Ability to add Whimstay as a condition in the Host Service Fee formula
Ability to add Whimstay as a condition in the Host Service Fee formula from Enhanced Reporting
2 votes -
Modify cancelation policy for specific dates
To be able to add specific dates to be set as a "firm" cancelation policy. These dates are during the festivals and I would like to set the pricing and rates to be "Firm".
10 votes -
1 vote
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