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1669 results found

  1. Have VRP processing fee supported in the report

    I currently have a report called master owner report. I use vacation rent payment which takes a range of 3.5 - 3.99% for processing and I need that subtracted from the total payment before it is divided by 80% and 20% for owner and manager.
    the processing fee is not always 3.99%. it is 3.99% for American Express cards but 3.5% for all other cards.

    It would be great to have processing fee variable supports for payment processor VRP

    2 votes
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  2. Hide notes from Airbnb calendar after a reservation/block has been cancelled/removed

    As a PM, I would like the note that contains the Hostfully UID to be removed from the Airbnb calendar when the reservation/block is cancelled or removed so that the calendar on Airbnb is clear.

    From the attached screenshot, the open date has the note Block uid=…., which is confusing. It makes me think that the date is not available while it is.

    14 votes
    under review  ·  0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  3. Agency Percentage Based on Nightly Rate vs. Gross Revenue

    Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.

    It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).

    3 votes
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  4. Improve Owners display on the Owners page

    I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    12 votes
    received  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Apply turnover days for blocks if they're master-sub

    We understand that Turnover days apply for "reservations" and do not apply for "blocks".
    However, we want turnover days to be applied to all sub units as well.

    4 votes
    received  ·  0 comments  ·  Calendar  ·  Admin →
    How important is this to you?

  6. Easily edit font and format in message templates

    Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?

    Also, templates sent to Airbnb and Vrbo sometimes have extra spaces or line breaks where they don't show in the template editor in Hostfully

    68 votes
    planned  ·  13 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  7. Create a trigger option for security deposits that haven't been refunded yet

    Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  8. Set fees globally in bulk

    Many fees are the same for every property, or for large groups of properties. It's a huge pain to have to add every fee to each property individually. There should be an option to set defaults globally and then override them at the property level.

    50 votes
    7 comments  ·  Property settings  ·  Admin →
    How important is this to you?
    planned  ·  AdminSteph (CTO, Hostfully) responded

    We are planning to provide bulk edit capabilities for Fees and Policies, as we did for Main Property Settings. Once the feature is deployed, setting fees across your inventory (or a subset you select) will be done in a couple clicks.

  9. Adding additional charge option for VRP

    I want the additional charge option to work with VRP.

    1 vote
    received  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. Booking.com SCA Requirements

    As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    9 votes
    4 comments  ·  Channels  ·  Admin →
    How important is this to you?

  11. Guest Information report based on arrival dates

    We would wish to add a report that I can run, similar to the custom logistics report, that shows our guests contact information, check in - out dates, as well as sorting based on arrival date.

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  12. Have ability to delete local recommendations in property settings

    I would like to be able to delete local recommendations I created in property settings page as there might be duplicate or incorrect items created

    1 vote
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  13. Refunds showing in reports

    I want to pull the refund amount after a reservation is canceled in the booking report.

    3 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?
    planned  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    Refunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.

    We are soon offering a new feature: Order Adjustments and manual transactions.

    This will allow you to manually add a refund that happened in an Airbnb booking for instance.

  14. Better report generating

    Better report generations. I like to be able to pull reports and categorize and edit how I see them to help me monitor guests better.

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  15. Hide Inactive property in the list when creating leads

    I want to hide/remove the inactive properties from the list when creating new lead.

    I don't want to delete them because I might manage them in the future, it's just I am not dealing with them at the moment.

    2 votes
    under review  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  16. add a “default block” to a calendar where you just selectively unblock dates

    Would it be possible to submit a feature request to add a “default block” to a calendar where you just selectively unblock dates similar to the feature that airbnb has? It really is very helpful for properties in which the host lives most of the time but just wants to unblock for certain dates. I would love to see this feature in Hostfully.

    3 votes
    1 comment  ·  Calendar  ·  Admin →
    How important is this to you?

  17. Add listing pictures via mobile app

    -Add pictures to listings.
    -Be able to make changes to listings.

    2 votes
    received  ·  1 comment  ·  Mobile App  ·  Admin →
    How important is this to you?

  18. Ability to continuously update Arrival Form

    The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.

    5 votes
    received  ·  0 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  19. Cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level

    We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    3 votes
    received  ·  0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  20. White Label Mobile App UI

    This client would love to have the mobile app being fully white labeled

    3 votes
    received  ·  2 comments  ·  Mobile App  ·  Admin →
    How important is this to you?
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