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1623 results found

  1. 1 vote

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  2. At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information

    6 votes

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  4. That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property

    1 vote

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  5. How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  6. Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  7. Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.

    My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.

    2 votes

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  9. Have check-in/out filters in the calendar

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. Currently when setting up a fee or tax with % value, they are only based on the Rent amount. It would be great if we could decide either Rent or Rent + Cleaning fee or the Total amount of the lead or whatever to apply the fee or tax

    3 votes

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  11. I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).

    1 vote

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  12. Be able to include inactive listings on the reports

    1 vote

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  13. I want to check the lead source - channel of booking on enhance report > Losgicstic report.

    1 vote

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  14. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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  15. 1 vote

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  16. I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.

    6 votes

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  17. I have guests for which I need to push the payment date back. I'd like to have this ability.

    7 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  18. Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  19. 3 votes

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  20. When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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