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1623 results found

  1. with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
    I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?

    4 votes

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  2. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    3 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  3. We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    2 votes

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  4. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    37 votes

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  5. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  6. Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  7. As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.

    1 vote

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  8. 2 votes

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  9. I would like to see the Booking status: Confirmed/request/cancelled within the guest inbox in the app, similar to Airbnb's innox

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  10. Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
    However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  11. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    9 votes

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  12. I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".

    1 vote

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  13. When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.

    1 vote

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  14. Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.

    3 votes

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  15. 2 votes

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  16. Be able to test a trigger with a click of a button

    4 votes

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  17. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  18. 2 votes

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  19. 9 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  20. In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    4 votes

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