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1622 results found

  1. It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    74 votes

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  2. When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.

    16 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  3. I want to collect the security deposit 7 days before checkin days, there's only booking time or checkin time available at the moment.

    at booking it's too early and and at checkin too late... it is our experience

    8 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  4. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    2 votes

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  5. At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.

    Note: we can almost do this with the “property report”
    But it shows “estimated revenue” which isn’t accurate.

    Additionally: on the above “property report”
    Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…

    3 votes

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  6. I want to have access to "Payment timeline" tab from the lead modal on the mobile app, so that I can easily open it to fill out payment info or send the payment link to guests.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  7. When I receive a Vrbo inquiry, it shows in Inbox as a guest message, which is not linked to any lead (since no checkin/checkout dates are provided) - that's by design. I want the template picker in Inbox to display in this user case so that I can pick any templates and communicate with guests.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. The When a customer is using the Vrbo Invoice Payment Method and they have a payment processor active, they would like to be able to only show the "bill me" option in Vrbo and remove the pay by credit card option.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  9. Be able to select AM/PM time or military time for the agency settings

    15 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Admin →
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  10. Serach Widget to include the field labels, like
    - location
    - properties
    - check in
    - check out
    - guest number

    As of now, only native Hostfully Direct Booking Site has those fields for search widget.

    7 votes

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  11. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  12. I want to make the "notes" section of owner blocks mandatory.

    8 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  13. some sub-units are missing from view in that calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  14. Be able to set discounts for weekdays, not just weekends

    2 votes

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  15. At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.

    I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  16. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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  17. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  18. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    2 votes

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    0 comments  ·  API  ·  Admin →
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    We partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay


    https://dev.hostfully.com/reference/getall_9

  19. I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?

    5 votes

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  20. Have the option to mark as unread the messages int he inbox.

    58 votes

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    planned  ·  6 comments  ·  Inbox  ·  Admin →
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