1625 results found
-
Ability to adjust the pincode access time
From this article
https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
=> Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
On remote lock, the check-in and out time is used as the default check-in/ checkout.PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.
20 votes -
Suggestion - Mobile View Searches
When you are searching properties on the mobile view, the (next) page buttons 1, 2, 3 are ONLY at the top - they should also be at the bottom. Reason
1) It is more convenient than scrolling all the way back to the top and
2) When guests get to the bottom they think that is itAlso, in the search bar, you should include a search perimeter for Complex or property descriptions. So if someone is looking specifically for a rental in "Sunrise" condo, they don't have to go thru 10 pages to find it.
1 vote -
quote
When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.
4 votes -
Be able to print the DBS page with guest and quote detail in PDF
After adding the lead details, dates and fees, client information, dates, amenities, and payment conditions.
I want to be able to generate a PDF file of exactly all the info that is on the website.1 vote -
Add condition condition unavailable date for booking inquiry
At the moment, we don't have any condition to filter out booking inquiry with unavailable dates so we can automate the booking inquiry sending process for those type of guests.
I can figure out the template side, but not the trigger side.
I get a lot of inquiries from non-Airbnb guests for dates that aren’t available at the specific property, but are available at similar properties. I don’t always manually reply until hours later, when it’s too late.
1 vote -
Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Issuing refunds from the mobile app
I want to issue reservation refunds from the mobile app
2 votesNote that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
-
Create a trigger option for security deposits that haven't been refunded yet
Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.
1 vote -
Ability to remove Third Party agency directly from the PMP
Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
Thank you!13 votes -
Edit font/ color of Owner report
The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.
If we're able to edit the font/color of the report, it would be much more helpful.
3 votes -
Notification when a lead is about to be expired.
Get a notification when a lead is about to be expired.
2 votes -
Manage scheduled messages within the mobile app
see a list of scheduled messages, and be able to manage them in bulk
4 votes -
Adding additional charge option for VRP
I want the additional charge option to work with VRP.
1 vote -
Guest Information report based on arrival dates
We would wish to add a report that I can run, similar to the custom logistics report, that shows our guests contact information, check in - out dates, as well as sorting based on arrival date.
1 vote -
Integrate with PayFast - https://payfast.io/
PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.
3 votes -
More user-friendly error messages for channel sync issues
At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.
14 votes -
Have ability to delete local recommendations in property settings
I would like to be able to delete local recommendations I created in property settings page as there might be duplicate or incorrect items created
1 voteWe are removing this feature in May when we remove the current guest portal
-
Add flexibility to NOT accept unpaid reservations from Booking.com
We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.
We have trouble on Booking.com to cancel a booking on Extranet.
We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…12 votes -
Notes section to push to selective channels
At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.
We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.
We'd love to have a feature to only push Notes section to some selective channels.
2 votes -
Better report generating
Better report generations. I like to be able to pull reports and categorize and edit how I see them to help me monitor guests better.
1 vote
- Don't see your idea?