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  1. I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.

    7 votes

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  2. I have guests for which I need to push the payment date back. I'd like to have this ability.

    8 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  3. Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  4. 5 votes

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  5. When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  6. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    10 votes

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  7. Turnover rule for not allowing same-day check-ins/ checkouts because I don't want a check-out and check-in on the same day.

    Additionally, guests often request a late checkout and an early check in. Having the separation allows me to grant the request and still give my cleaners enough time to service the house.

    1 vote

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  8. Seam.co released a thermostat API to integrate brands like Ecobee, Nest, Honeywell...etc. They also integrate with other PMSs using their API to sync reservations with smart locks. A Hostfully - Seam.co integration would allow wifi-enabled thermostats to set temperatures based on guest check-in and check-out times, thus saving a lot in utility costs.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.

    So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.

    5 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  10. I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Give PM access to restrict 'connect to Airbnb' in owners portal

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  12. I want to add a trigger to send only to Instant Book.

    1 vote

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  13. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    5 votes

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  14. In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.

    2 votes

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  15. At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  16. 2 votes

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  17. We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.

    1 vote

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  18. I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)

    4 votes

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    under review  ·  4 comments  ·  Channels  ·  Admin →
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  19. Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    8 votes

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  20. At the moment, it's not possible to Go back from Manage Local Recommendations section. Please help add a Go back button there.

    1 vote

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