1622 results found
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Allow include the custom field from Guest Pre-Arrival Form
I want to be able to have a custom field from the guest section of the field catalog and drop it into the report
6 votesPlease clarify the requirements.
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Extra Guest Fee Per Stay/Reservation for all channels
The way it works for us, is that we have an extra bed for a 3rd guest, with an additional set of sheets and towels. Nothing else changes. So if they stay for a few day with 3 guests instead of 2, I do not need to charge for an extra every night, but just an additional cleaning/laundry fee.
If there would be a way to setup a fee so that it is triggered by number of guests, your fee would work. But currently it seems to be only for nightly on the main page.2 votes -
Ability to record real date for manually introduced transactions or ability to modify the date
it'd a crutial feature for us. To export the transactions to an accounting software, I need to be able to build enhanced report templates that contain a column with the real transaction date for all types of payment methods. The fact that we cannot specify the exact date of a payment that has arrived on our bank account by other means than credit card is really problematic.
3 votes -
Set Descriptions by Channel
Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.
10 votes -
Auto message for after hours
An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.
23 votes -
Ability to customize sender name for messages
The emails for vrbo for every listing say the sender name is the company name and I think this is adding confusion for travelers. We want to change the sender name for certain properties or templates
2 votes -
Drag and drop bookings on calendar
Being able to drag and drop bookings from one apartment to another in the calendar is a great addition
3 votes -
Adding digital signature on App
From the hostfully app, when i click on 'check-ins', and choose a guest that then opens the 'booking' page that gives all the reservation details, the only option i have from that page is to 'message'. i would like another option that is 'collect signature'. when clicked on, a box opens where the guest can sign with their finger, and that image saves to their booking details
2 votes -
2 votes
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Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
5 votes -
Able change the text when the minimum stay doesn't match with minimum stay requirement on on Direct booking site
When the guest chooses a date range not match the minimum stay. I want that if the text which potential clients see when there is no availability (for example bc of a minimum stay requirement) can be manipulated. We want to be able to change that text so guests may change their dates or minimum nights.
2 votes -
Re-add scheduled emails which have previously been deleted
It would certainly be a handy feature if you could re-add scheduled emails. For example for us, I believe a reason one of the team may have deleted them previously is we were mid-transition into using Hostfully and we didn't want messages going out twice. I'm sure it would useful as well as circumstances can change in which information a guest needs and so it would be helpful to be able to re-add auto messages/emails.
2 votes -
Trigger Day of week apply can have time to run
The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.
To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.
Thank you.
16 votes -
Rebook option should be applicable for all lead statuses and all channels
Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.
10 votes -
Have Cleaning fee taxes editable on Lead details
I can edit the Taxes field, but I can't edit the "Cleaning fee taxes" field. It would be useful to have cleaning fee taxes editable for custom quote too, like taxes field
3 votes -
Non-refundable rate for direct bookings
I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.
5 votes -
Concatenating First Name and Last Name in reports
I want to concatenate First Name and Last Name columns in reports. however. the current formatter doesn't support "Text" (only Number, Percent and Currency) are available
2 votes -
Integration with Go High Level (https://www.gohighlevel.com/)
Integration with Go High Level
2 votes -
Early Check-in times auto update integration partners.
Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.
7 votes -
To hide "Send Pre-arrival form reminder" on Pipeline when guest submitted the form
I would like to have the option "Send Pre-arrival form reminder" hidden on Pipeline when my guest already submitted the form.
2 votes
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