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  1. RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.

    6 votes

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    Thank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.

  2. The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.

    6 votes

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  3. Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes

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  4. I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.

    In other words, I'd like to have 1 more condition for Job created trigger which "Job type".

    And I want all service providers' jobs to be populated under that category.

    6 votes

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  5. Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.

    6 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  6. Even though you can use custom data fields in the email body, it appears that you cannot use them i the subject line. This seems like an oversight.

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  7. It would be nice to be able to designate separate Public Names for a property, depending on the OTA.

    Each OTA has different requirements/allowances for name length and special characters. Airbnb for instance limits you to 50 characters, while Vrbo allows 80.

    There seems to be no limit to the number of characters Hostfully allows for the public name, and I'm not clear what happens when the name in Hostfully exceeds the OTA's allotment of characters.

    Additionally, the names used on OTA's are often more descriptive/call out amenities, or are optimized in an attempt to make them stand out. For…

    6 votes

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    1. Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…

    6 votes

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  8. If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.

    6 votes

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  10. Keep the applied filters (location, property tags, property type, etc.) active when moving between calendar views or when opening a property-specific calendar. This would allow sales agents to seamlessly explore filtered options without having to reapply filters each time.

    5 votes

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    2 comments  ·  Calendar  ·  Admin →
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  11. Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.

    5 votes

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  12. Able to contact host when the dates are not available on Direct Booking Site

    5 votes

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  13. Separate line for custom data on the Pre-arrival form report

    5 votes

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  14. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  15. 5 votes

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    1 comment  ·  API  ·  Admin →
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  16. I'd love to have the ability to recall email that went out in error.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  17. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    5 votes

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  18. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    5 votes

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  19. We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.

    5 votes

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