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1670 results found

  1. Pet options for DBS

    Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    5 votes

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    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  2. SHARE button

    A "SHARE" button on the website would be Soooo very helpful.

    5 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  3. Add rental condition in different language

    I want to have the option to add rental conditions in different language.

    Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.

    5 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  4. Include checkins/checkouts that happened earlier that day in the Dashboard

    Include checkins/checkouts that happened earlier that day in the Dashboard

    5 votes

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    2 comments  ·  Dashboard  ·  Admin →
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  5. Use the full spelling of the month and day of the week on templates.

    The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.

    5 votes

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    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
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  6. Remove LEID from Hostfully account

    Current Situation:

    Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.

    Requested Feature:

    I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.

    Benefits:

    Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.

    Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…

    5 votes

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    1 comment  ·  Channels  ·  Admin →
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  7. Make "Booking.com guest payment options" configurable in the PMP and add more payment types

    I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.

    I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.

    5 votes

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    1 comment  ·  Channels  ·  Admin →
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  8. Ability to delete Inbox messages in mobile app

    5 votes

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    received  ·  1 comment  ·  Mobile App  ·  Admin →
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  9. send pre-approval quotes through hostfully.

    we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  10. When using VacationRentPayment, allow PMs to accept the bookings before charging the guests

    If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.

    We need to change this behavior so that guests are not charged until PMs agree to take the bookings

    5 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  11. Support field "Tag on Booking" in Enhanced Reporting.

    The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    5 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  12. Filter Inbox by payment status

    I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  13. Be able to edit the payment link page

    Be able to edit and rephrase wording like "you are about to secure your booking

    5 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  14. Change default area code on Client infomation to where we located

    Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  15. Making links mobile friendly for Booking.com guests

    We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.

    5 votes

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    1 comment  ·  Templates and Triggers  ·  Admin →
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  16. pricing strategy

    It would save a lot of time if there is some sort of pricing strategy for periods of the year where all listings are adjusted for seasonal reasons e.g. Christmas, bank holidays etc.
    A listing could be added to a strategy for the set dates, and the rate changes ( add/ reduce by percentage or set amount) according to base rate.
    So when the base rate is changed, the pricing strategy amount auto adjusts with it.
    At the moment we have to use 'pricing period' and manually input amounts, and when the base rate is changed then we then have…

    5 votes

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    1 comment  ·  Calendar  ·  Admin →
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  17. Past due payments

    Show payments from guests that are past due on the dashboard instead of having to look them up.

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  18. Support videos in the direct booking website

    Support videos in the property pages

    5 votes

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    received  ·  3 comments  ·  Direct Booking Site  ·  Admin →
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  19. Long stay exemption to channels other than Airbnb.

    PM would like the ability to add a long stay exemption to channels other than Airbnb.
    Example: ignore a tax charge of 2$ per night for a guest staying for over 29 nights through Vrbo.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. Able to choose the specific date for the schedule report feature

    Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    5 votes

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    1 comment  ·  Reports and Analytics  ·  Admin →
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