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1670 results found

  1. Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  3. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  4. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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  5. I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?

    5 votes

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  6. It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.

    5 votes

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  7. see a list of scheduled messages, and be able to manage them in bulk

    5 votes

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    under review  ·  0 comments  ·  Mobile App  ·  Admin →
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  8. On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.

    5 votes

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  9. Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.

    Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.

    5 votes

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  10. When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.

    5 votes

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  11. 5 votes

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  12. For now, the system only has feature to refund SD automatically. We'd love a feature to issue refund for cancelled reservations automatically based on the cancellation policy set, like other channels Airbnb or Vrbo.

    5 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  13. Permission to allow owners to see the Property Manager's guest communication be of benefit

    5 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  14. We want to be able to track the cancelation rate on a monthly basis.

    5 votes

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  15. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    5 votes

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  16. 5 votes

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  17. Add number of bedrooms as a search field on the direct booking website

    5 votes

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  18. iCal sync can keep the past reservations. While we use this feature since we use all apple products and for our owners.

    We manage several properties and all of our owners use iCal to view bookings or put blocks on for themselves. We also use this for the cleaning business we run. It allows us to have all of our rental cleanings and bookings in one spot, and allows our customers and clients to add dates themselves, taking the burden off of us. Our rental cleanings don't use Hostfully.

    We are just trying to keep all of our calendar items…

    5 votes

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    under review  ·  0 comments  ·  Calendar  ·  Admin →
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  19. As a PM, I would like to export Pre-arrival form data via reports. However, extra guests do not show up in Logistics Report.

    5 votes

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  20. As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.

    5 votes

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