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Property Management Platform

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2265 results found

  1. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  2. Be able to set dinamic cancellation policies accepted by Airbnb

    6 votes

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  3. Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  4. Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    6 votes

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  5. Separate line for custom data on the Pre-arrival form report

    6 votes

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  6. Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY

    6 votes

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  7. Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  8. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  9. Allow to reset rental agreement from Lead modal

    6 votes

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  10. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    6 votes

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  11. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    6 votes

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  12. be abe to export owners blocks with a report

    6 votes

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  13. My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.

    6 votes

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  14. We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.

    Ideal functionality would include:
    • Average response time per message
    • Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
    • Filterable data (by property, team member, time range, etc.)
    • Visual reporting or exportable data for tracking trends

    This would not only help our team hit internal communication goals but also assist in…

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  15. On mobile app, it doesn't appear you can alter the "only check in on" days like you can on desktop. It would be good to have this possibility like under the property page, main settings.

    6 votes

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    planned  ·  0 comments  ·  Mobile App  ·  Admin →
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  16. The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.

    6 votes

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  17. Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.

    6 votes

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  18. Currently, the property endpoint returns the Airbnb ID but not Booking.com or Vrbo IDs. Also, the property-channel-links endpoint only includes channels like Homads, Vacaymyway, Golightly and Hometogo (if any)

    It would be beneficial if the API could return Booking.com and Vrbo property IDs as well, since they're major platforms many of us use. This would make it much easier to manage listings across channels through automation.

    6 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  19. When using search widget for new stay date, you need to change the checkout date first then the checkin date while usually users will select new checkin date before checkout date.

    Steps to reproduce
    1. Enter date and Search
    2. Click on checkin date again to change - arrows have disappeared so there is no way to change and search for a different checkin date after checkout date that's currently in use.

    User should be able to select any checkin date or there is a button 'clear date' to select new checkin and checkout

    6 votes

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  20. When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.

    6 votes

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