1883 results found
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be able to use the scope per total order with all channels when creating a fee
During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.
5 votes -
Make "Where you'll sleep" photo mapping easier to manage in V3
In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.
With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.
It would be great to…
5 votes -
Create a report to visulize Owners Blocks
be abe to export owners blocks with a report
5 votes -
Automatic service provider notifications when guests extend their stay so they know the service date changed.
Automatic service provider notifications when guests extend their stay, so they know the service date has changed.
5 votes -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
5 votes -
Analytics for Message Response Time
We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.
Ideal functionality would include:
• Average response time per message
• Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
• Filterable data (by property, team member, time range, etc.)
• Visual reporting or exportable data for tracking trendsThis would not only help our team hit internal communication goals but also assist in…
5 votes -
Manually Schedule Messages
I would like the ability to manually schedule messages without using a trigger.
5 votes -
Search widget - date selector
When using search widget for new stay date, you need to change the checkout date first then the checkin date while usually users will select new checkin date before checkout date.
Steps to reproduce
1. Enter date and Search
2. Click on checkin date again to change - arrows have disappeared so there is no way to change and search for a different checkin date after checkout date that's currently in use.User should be able to select any checkin date or there is a button 'clear date' to select new checkin and checkout
5 votes -
Inbox - extra guest
It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.
5 votes -
Federal holidays highlighted on Calendar
Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.
5 votes -
Put a star or Dot beside the name in the left column of the Inbox
If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
To…5 votes -
Monthly breakdown in a yearly property report
I want a property report for January 2024, February 2024, March 2024, etc. But I would like to see all the results in one report rather than having 12 separate reports.
5 votes -
Owner information on the owner page
In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.
5 votes -
Pricelabs Integration Request: Dynamic Minimum Stay Rules Based on Booking Dates
PM wants to integrate with the PriceLabs feature that allows dynamic minimum stay rules based on booking dates. For example: a minimun stay of 3 nights if booked within 30 days, and 5 nights if booked more than 30 days in advance.
5 votes -
Ability to customize buttons and colors of the calendar widget
Ability to customize buttons and colors of the booking widjet
5 votes -
Support on sending SMS to Philippines number so MFA can work with SMS option
We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.
5 votes -
Add rental condition in different language
I want to have the option to add rental conditions in different language.
Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.
5 votes -
Indicate new check-in time requested from Airbnb guest in Hostfully system
At the moment, reservation booked within 48 hours, and guest can choose the check-in time
https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnbThe check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.
We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at
5 votes -
Support Date as a formatter for creating new conditional formulas at Reports
Allow to create new conditional formulas with "Date" as a formatter.
5 votes -
Use the full spelling of the month and day of the week on templates.
The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.
5 votes
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