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How can we improve the property management platform?

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1661 results found

  1. Be able to check what the cancellation policy was at the time of the booking

    5 votes
    under review  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  2. Ability to display the property license number on the direct booking site

    Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    5 votes
    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  3. Allow booking requests during booking lead time on Hostfully Channel

    I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).

    5 votes
    received  ·  1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  4. Adding tax field for Guest Service on Direct booking site

    Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
    It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site

    5 votes
    received  ·  4 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  5. Multiple Direct Booking Sites

    Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site

    5 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  6. Describe reasons for errors when messages fail in the Inbox

    It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.

    5 votes
    received  ·  1 comment  ·  Inbox  ·  Admin →
    How important is this to you?

  7. Rental Agreement

    Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.

    5 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Owner Access to Photos and Amenities

    Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes
    received  ·  0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?

  9. Owner Agreements

    It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    5 votes
    received  ·  0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?

  10. Photos caption on direct booking site

    It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes
    planned  ·  0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  11. Have ability to customize the header for upselling items in checkout page.

    As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    5 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  12. only want some properties to show up on the widget

    I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?

    5 votes
    2 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  13. Sort the Property and Owner list in Report / Filter in Alphabetical order

    It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.

    5 votes
    2 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  14. Manage scheduled messages within the mobile app

    see a list of scheduled messages, and be able to manage them in bulk

    5 votes
    under review  ·  0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

  15. Dates entered in the property search widget should auto populate in the property booking widget

    On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.

    5 votes
    received  ·  1 comment  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  16. Show phone-number country code in signatures

    Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.

    Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.

    5 votes
    under review  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  17. Enhanced reports schedule range

    When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.

    5 votes
    received  ·  3 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  18. Trigger condition to remind guests to leave a review (if they haven't left one) X days after PMs leave them a positive review

    5 votes
    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  19. Auto refund cancelled reservations based on cancellation policy

    For now, the system only has feature to refund SD automatically. We'd love a feature to issue refund for cancelled reservations automatically based on the cancellation policy set, like other channels Airbnb or Vrbo.

    5 votes
    received  ·  1 comment  ·  Payments  ·  Admin →
    How important is this to you?

  20. Permission for owners to see guest communication

    Permission to allow owners to see the Property Manager's guest communication be of benefit

    5 votes
    received  ·  2 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?
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