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Property Management Platform

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2347 results found

  1. Enable API support for managing booking requests and preapproving inquiries from Airbnb and Booking.com.

    Current Limitation
    Users and integration partners cannot accept or decline booking requests from Airbnb and Booking.com, or preapprove Airbnb inquiries, through the Hostfully API.

    Requested Features

    1. Accept/Decline Booking Requests: Provide API endpoints to accept or decline booking requests received from Airbnb and Booking.com.

    2. Preapprove Airbnb Inquiries: Provide an API endpoint to preapprove Airbnb inquiries directly through Hostfully.

    Expected Outcome
    Allow property managers and integration partners to manage booking requests and Airbnb inquiries programmatically, reducing manual work in the Hostfully dashboard and improving workflow automation.

    6 votes

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    0 comments  ·  API  ·  Admin →
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  2. Pls look into adding Wander as an integration channel. We have a couple owners that have requested it.

    6 votes

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    0 comments  ·  Channels  ·  Admin →
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  3. Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.

    I would like the payload to include more granular details about the type of update, for example:

    • Pricing update

    • Photo update

    • Amenities update

    • General property details update

    • Pricing rule update, etc.

    This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…

    6 votes

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    under review  ·  1 comment  ·  API  ·  Admin →
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  4. Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
    Benefits:
    - Better organization of inbox workflow
    - Ensures important messages don't get overlooked
    - Helps prioritize tasks and follow-ups
    - Reduces risk of missing guest requests

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. It would be useful to get notified when a guest first uses their code to check in. This is a basic functionality that other PMSs have with their device integrations.

    6 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…

    6 votes

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    2 comments  ·  Inbox  ·  Admin →
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  7. When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.

    Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.

    This way, the checkout day would also show as busy in Google Calendar, providing a…

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  8. Capability to send SMS messages via API

    6 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. Keep the applied filters (location, property tags, property type, etc.) active when moving between calendar views or when opening a property-specific calendar. This would allow sales agents to seamlessly explore filtered options without having to reapply filters each time.

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  10. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  11. Be able to set dinamic cancellation policies accepted by Airbnb

    6 votes

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  12. I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition

    6 votes

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  13. Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  14. Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    6 votes

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  15. Separate line for custom data on the Pre-arrival form report

    6 votes

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  16. Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY

    6 votes

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  17. Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  18. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  19. Allow to reset rental agreement from Lead modal

    6 votes

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  20. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    6 votes

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