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How can we improve the property management platform?

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1667 results found

  1. Be able to choose what days of the week are considered a weekend for using the Weekend Adjustment Rate.

    Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes
    received  ·  1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  2. The ability to create discount codes that last a specific number of days or months.

    Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.

    6 votes
    received  ·  0 comments  ·  Discount Codes  ·  Admin →
    How important is this to you?

  3. Allow Custom Data fields to be used in email subject lines

    Even though you can use custom data fields in the email body, it appears that you cannot use them i the subject line. This seems like an oversight.

    6 votes
    1 comment  ·  Inbox  ·  Admin →
    How important is this to you?

  4. Add Different Public Names to Properties for Different OTA's

    It would be nice to be able to designate separate Public Names for a property, depending on the OTA.

    Each OTA has different requirements/allowances for name length and special characters. Airbnb for instance limits you to 50 characters, while Vrbo allows 80.

    There seems to be no limit to the number of characters Hostfully allows for the public name, and I'm not clear what happens when the name in Hostfully exceeds the OTA's allotment of characters.

    Additionally, the names used on OTA's are often more descriptive/call out amenities, or are optimized in an attempt to make them stand out. For…

    6 votes
    1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  5. Ability to rank the services presented to guests during payment flow

    1. Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…

    6 votes
    1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  6. Pipeline not showing option to send payment request email until payment due date

    If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.

    6 votes
    0 comments  ·  Payments  ·  Admin →
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  7. On Property Main Settings page, add "Only allow Checkout ON"

    On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.

    6 votes
    1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  8. Add more options for the maximum stay option

    The maximum stay on the property tab does not allow you to chose more than 59 days unless you choose unlimited. Please add 90 or 120 day etc options.

    6 votes
    2 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  9. Hostfully - Hometogo integration

    I have an increasing amount of bookings coming in via HomeToGo. There used to be a link (sync of calendar + prices + descriptions etc.) with them, but this is no longer the case.
    I would like to see this coming back as now there is a lot of manual input necessary to make sure I have all bookings in once place (Hostfully) and have my messages and triggers automated.

    5 votes
    3 comments  ·  Channels  ·  Admin →
    How important is this to you?

  10. Ability to set different fees depending on the length of stay

    I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?

    5 votes
    1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  11. Add property picture or name in inbox sidebar

    Show a picture of the property where the booking was made in the Inbox sidebar.

    5 votes
    1 comment  ·  Inbox  ·  Admin →
    How important is this to you?

  12. Federal holidays highlighted on Calendar

    Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.

    5 votes
    0 comments  ·  Calendar  ·  Admin →
    How important is this to you?

  13. SHARE button

    A "SHARE" button on the website would be Soooo very helpful.

    5 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  14. Support on sending SMS to Philippines number so MFA can work with SMS option

    We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    5 votes
    started  ·  0 comments  ·  Agency Settings  ·  Admin →
    How important is this to you?

  15. Add rental condition in different language

    I want to have the option to add rental conditions in different language.

    Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.

    5 votes
    received  ·  0 comments  ·  Agency Settings  ·  Admin →
    How important is this to you?

  16. Include checkins/checkouts that happened earlier that day in the Dashboard

    Include checkins/checkouts that happened earlier that day in the Dashboard

    5 votes
    2 comments  ·  Dashboard  ·  Admin →
    How important is this to you?

  17. Use the full spelling of the month and day of the week on templates.

    The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.

    5 votes
    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  18. Remove LEID from Hostfully account

    Current Situation:

    Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.

    Requested Feature:

    I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.

    Benefits:

    Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.

    Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…

    5 votes
    1 comment  ·  Channels  ·  Admin →
    How important is this to you?

  19. Make "Booking.com guest payment options" configurable in the PMP and add more payment types

    I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.

    I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.

    5 votes
    1 comment  ·  Channels  ·  Admin →
    How important is this to you?

  20. Ability to delete Inbox messages in mobile app

    5 votes
    received  ·  1 comment  ·  Mobile App  ·  Admin →
    How important is this to you?
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