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1742 results found

  1. Have the PM notified when receiving a review from a guest that is less than 5 stars

    6 votes

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  2. Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.

    6 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. 6 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  4. in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.

    6 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  5. Many guests have questions they wish to clear up before booking and won't book unless they contact you first.

    6 votes

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  6. 6 votes

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  7. I want to be able to have a custom field from the guest section of the field catalog and drop it into the report

    6 votes

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  8. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    6 votes

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  9. It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    6 votes

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  10. As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    6 votes

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  11. iCal sync can keep the past reservations. While we use this feature since we use all apple products and for our owners.

    We manage several properties and all of our owners use iCal to view bookings or put blocks on for themselves. We also use this for the cleaning business we run. It allows us to have all of our rental cleanings and bookings in one spot, and allows our customers and clients to add dates themselves, taking the burden off of us. Our rental cleanings don't use Hostfully.

    We are just trying to keep all of our calendar items…

    6 votes

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    under review  ·  0 comments  ·  Calendar  ·  Admin →
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  12. When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.

    6 votes

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  13. Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics

    6 votes

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  14. RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.

    6 votes

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    Thank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.

  15. Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.

    6 votes

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  16. Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes

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  17. I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.

    In other words, I'd like to have 1 more condition for Job created trigger which "Job type".

    And I want all service providers' jobs to be populated under that category.

    6 votes

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  18. Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.

    6 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  19. Even though you can use custom data fields in the email body, it appears that you cannot use them i the subject line. This seems like an oversight.

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  20. It would be nice to be able to designate separate Public Names for a property, depending on the OTA.

    Each OTA has different requirements/allowances for name length and special characters. Airbnb for instance limits you to 50 characters, while Vrbo allows 80.

    There seems to be no limit to the number of characters Hostfully allows for the public name, and I'm not clear what happens when the name in Hostfully exceeds the OTA's allotment of characters.

    Additionally, the names used on OTA's are often more descriptive/call out amenities, or are optimized in an attempt to make them stand out. For…

    6 votes

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