1884 results found
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Pre-arrival form settings
In Pre-arrival form, I only need the information of main guest including guest name, age and email, not other additional guests. Imagine a villa with 10 guests, it will upset certainly the leader to fill the form for 10 guests, collect all names, emails, ages, etc
However, when unchecking the fields First name, Last name, Age, Email under 'Additional guest information' section makes the fields for Main guest (first name, last name, age, email) hidden as well so we have to add the custom questions.
2 votesThank you for your feedback. We will fix this in an upcoming release.
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Channel messages should work with leads that were attributed to Vrbo
We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.
2 votes -
Show the exact number in owner portal and not rounding it up
We want the owner portal to show the exact number and not rounding it up. You rounded up $1287.75 to $1288, it causes us issues and our owners want complete transparency. 2 +2.1 is 4.1 not 4 or 5 ... seriously
2 votes -
Property report to include comparison
We want a property report in Enhanced reporting to have comparison information among months, days, and quarter. At the moment, we can only run separate reports to compare. We know about Analytics, but we want it to be in Enhanced reporting as well as we can customize the data, columns and can download them as CSV for future reference.
2 votes -
Export order breakdown
We'd like to export invoices (orders) from the first quarter of 2024 for all the guests that outline everything that they paid. We need the visual of the order not just the information aggregated into a report
2 votes -
Different balance due status for Booking.com reservations
As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.
We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due
2 votes -
Add discount code from payment page
Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey
2 votes -
Discounts should appear under Rent instead of Fees in booking breakdown
Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually
2 votes -
Massively edit properties name´s
edit all the nicknames for my properties? as opposed to going into each property 1 by
2 votes -
Prorated Property Reports
Currently, the values of columns Rent/Fees/Property Total Taxes/Total Revenue in the Property reports are the full amount of the bookings. It would be nice to have their prorated values as well
2 votes -
Differentiate the "Additional charge option" from the "Security deposit" on the checkout page
We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.
2 votes -
Ability for Property Managers to see the full list of jobs for each Service Provider
We would like to see Service Providers' jobs list in one place similar to how they would see it under their own portal. Basically, we want to go to one place to see the full list of jobs each provider has assigned to them rather than looking on the calendar where you only see a blue circle and have to click on each one to see who is assigned to what that day.
2 votes -
Pre-Arrival Report: Show Only Booking Guest
Allow running a pre-arrival logistic report that only shows the guest who made the booking, excluding other registered guests.
2 votes -
Government ID formula
Be able to select the Government ID formula for financial reports, not just for logistic reports.
2 votes -
What I want to see on the dashboard is the bookings confirmed for the current month
What I want to see on the dashboard is the bookings confirmed for the current month
2 votes -
Per-night rent is not showing in new lead modal
In the new lead modal, you cannot see per-night rent amount like the old modal which is hard for us to compare with the daily pricing. It would be helpful if there is a dropdown list of per-night rent.
2 votes -
Support query (GET) /properties by multiple locations
Support query properties by multiple locations.
Example:
GET /properties?agencyUid=...&location=Yorkshire,Dales,London,Manchester&limit=100
or
GET /properties?agencyUid=...&location=Yorkshire Dales&location=London&location=Manchester&limit=100
2 votes -
Integrate with Make.com
Is there any way we can integrate with Make.com?
2 votes -
2 votes
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Allow everyday trigger under certain condition
I d like my balance template triggered everyday until full payment is complete.
2 votes
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