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1623 results found

  1. Change Book Now option to Continue.

    Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    2 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  2. Allow user to make multiple selections per Inbox filter

    We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
    - Reservation Specialist handles messages and booking modifications prior to a guests' stay.
    - House Manager handles messages from guests in-stay
    - Vacation Designer handles messages from booked guests and in-stay guests

    The inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  3. Have ability to turn off System template for specific reservations

    Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.

    I want to turn off system template on some bookings that we don't want to send out the message.

    2 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  4. Change how the order summary shows on payment link

    At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    …

    2 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  5. "allow booking requests" checkbox for Airbnb should also apply to dates past the booking window

    Airbnb allows this on platform, it should work via API as well

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  6. Show photo tag as dropdown list

    For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  7. Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead

    When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.

    It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.

    1. Click Add lead
    2. Select Checkin, Checkout Date and Property
    3. Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
    2 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  8. Ability to use the property URL with the discount codes.

    Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.

    2 votes

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    0 comments  ·  Discount Codes  ·  Admin →
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  9. Able to adjust Lead's Check-in and Check-out datetime (Stay details)

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  10. Have ability to duplicate an existing booking to a different date range

    I want to create multiple bookings for the same guests but for different periods. It would be great if I can duplicate a booking onto different period, so I don't have to re-fill the guest's information everytime.

    Rebook feature only works with past bookings. I can't do it when the guests inquired.

    2 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  11. Add quick links to owner dashboard

    We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.

    2 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  12. Ability to turn off system templates for specific properties

    2 votes

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    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  13. Integration with AirDNA

    AirDNA is creating a full suite of tools for investors and hosts. Their dynamic pricing tool is more affordable than other options and includes the performance data and analytics for investors within the price. It would be great to add them as an integration option for dynamic pricing.

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  14. Be able to access the direct booking link on mobile app so we can copy the link and sent do people!

    Often asked about direct booking and it would be nice when we are out to be able to find and copy the direct booking link from our app and send that to people.

    2 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  15. Able to send the Hyperlink in SMS message

    I want to have the option to send the Hyperlink in SMS message with no invalid format.

    2 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  16. Add "sort by" filter for mobile Inbox

    I want to have "sort by" filter (most recent/ arrival date) for mobile Inbox

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  17. Extend the long description character limit

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  18. Restore report

    We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature

    2 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  19. Improve "minimum price rule" logic

    When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  20. Variable Data Support for "Discount Code" Used Inside Inquiry / Booking form on the Direct Hostfully Booking Site

    We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    2 votes

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    0 comments  ·  Discount Codes  ·  Admin →
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