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Property Management Platform

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  1. We want to add a tim based condition on the length of stay.

    E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in

    3 votes

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  2. With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.

    3 votes

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  3. Ability to turn ff system template "Notifying owner of a new booking" from the messages sent to property owners

    3 votes

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    planned  ·  Steph responded

    This will soon be improved in the v3 version of the page.

  4. Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.

    https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  5. 3 votes

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  6. When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased

    3 votes

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  7. I would love for the calendar widget that integrates with direct booking website to include the pricing on the available days, so if a potential guest is looking, they don't have to click on reserve to see the pricing for those dates.

    3 votes

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  8. 3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  9. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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  10. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    3 votes

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  11. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    3 votes

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  12. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    3 votes

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    received  ·  2 comments  ·  Dashboard  ·  Admin →
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  13. Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.

    I want to turn off system template on some bookings that we don't want to send out the message.

    3 votes

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  14. I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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    Would you please provide more information about this request? We do not find information about this capability in Airbnb, and would need to better understand the charging scheme you would like to apply to cleaning fees depending on the length of stay. Thanks.

  15. 3 votes

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    0 comments  ·  Channels  ·  Admin →
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  16. Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.

    3 votes

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  17. To have event PINCODEUPDATED for webhook, at the moment, there are only PINCODECREATED
    PINCODE_DELETED

    3 votes

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    planned  ·  0 comments  ·  API  ·  Admin →
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  18. We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.

    3 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  19. 3 votes

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  20. Triggers should fire again if the lead's dates have changed. For example "X days before stay starts".

    3 votes

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