619 results found
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Scheduling security deposit payments and refunds and holds.
We should have the ability to Schedule Deposit payments, Refunds and credit card holds are an essential part of our practice. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
21 votes -
"Rebook this guest" - Does nothing but open a "new booking" window.
Under "Guest Information. "Rebook this guest" does nothing but open a "new booking" window. One would assume that this button would create a new booking for the guest. That it would populate the information that was provided in the previous booking (with updated booking dates, property and guest count)... Fields are blank..
See the attached images.. Not sure if this is a bug or a feature request..
6 votes -
Allow Guest to book more than one listing at a time
Allow guests to book more than one apartment in the same location - there should be a tick box to add a shopping basket - in the shopping basket is the total number of apartments and the total prices
2 votesWe already have this feature on our roadmap. We'll update you as we get closer to releasing it.
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RemoteLock pincode should be automatically created for future leads created before the integration
RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.
6 votesThank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.
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Automatic retrying of failed messages whenever possible
Sometimes some messages failed to be sent due to server errors (Call failed 500, 429, 404). I had to go to Message Log > manually re-fired it. However, it will be better if the system automatically retries the failed messages for these types of errors.
19 votes -
Remove word "Hostfully" in payment link after white-labelling
I would like to remove the word "Hostfully" in payment link - bottom line "By placing your order, you agree to Hostfully's privacy policy and terms and conditions".
If the software is truly white labeled, you technically don't want the word "Hostfully" anywhere on pieces facing the customer.
3 votes -
Implementation of multi-room booking
Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.
14 votes -
Update Dashboard userflow of processing new leads
Currently when a new inquiry comes into my Dashboard, I click on the assign to me button and I get redirected to the Pipeline where I can take a follow up action
Or, if it's a new booking request, I click on the 'review' button and I get redirected to the Inbox where I can pre-approve / approve / decline. This is not very consistent in terms of userflow.
As a PM, I need to process new leads more efficiently: review/assign/take action, all this without leaving the dashboard page and optionally applying actions in bulk.3 votes -
Number of bedrooms as a search field on the direct booking website
Add number of bedrooms as a search field on the direct booking website
4 votes -
Populate guest email address into client data from an Airbnb booking using data from the pre-arrival form
Since Airbnb doesn't share guest email addresses, it would be nice if the data collected on the pre-arrival form could populate into the guest (client) data page.
8 votes -
VRBO Listing Description Improvements
When hostfully is integrated with VRBO, the listing description is all out of order. The notes section is at the top, which should be at the bottom like Airbnb. Several fields, are noted through the listing description in a weird order without a headline and it doesn't make any sense. The fields for the neighborhood, interaction, access and transit are described throughout the VRBO listing with no headline and in a very weird order. Those fields should only communicate with Airbnb, since there is no equivalent for VRBO. It creates a very confusing VRBO listing.
3 votes -
Improve loading time
Loading time is slow. This is specially noticeable with the images, that don’t seem to show until the rest of the site resources are loaded (we already optimized the size of the images, that doesn’t seem to be the reason). When looking at the loading times in the web browser inspector I see that around 2 full seconds of the loading time is loading many javascript files. The images are loaded at the very end of that process, after around 3 seconds of loading time, and until then all you see are gray rectangles.
3 votes -
Add Furnished Finders as a Channel
We've gotten requests from home owners to list their place on Furnished Finders for mid-term housing needs. Can you add this as an integration?
20 votes -
Allow potential guests to get quote without putting in email, etc.
Currently, guests must put their name and email to be able to get a quote. This is prohibiting business as it is easier to go to Airbnb or VRBO to run numbers on homes...and then they may find a different home. I would love the option to be able to turn this feature off and only collect guest information when they actually book. Thank you for your consideration.
9 votes -
Edit Calendar Settings
It would be nice to be able to edit calendar settings (ie: no check in allowed, nightly minimums, etc) in the central calendar. Currently, you have to go into the property level and edit that information on pricing. But it's really cumbersome when you have to do it that way when you're trying to make adjustments on multiple properties frequently. We do this during big holiday seasons as we fill up, we have to block check ins/outs on certain days to help stack the calendar for our turnover crews.
11 votesYes, this is planned for Q1 2023!
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Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
4 votes -
Reveal Sub units once opening the new Central calendar without clicking on the expand icon of the master one
Regarding the new Hostfully Central calendar, for the sub units, I would like for it to open with sub-units open the first time so i don’t have to load the page twice.
9 votes -
Show nightly rate breakdown on payment link
It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.
2 votes -
3 votes
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Quick Replies for Mobile App
Like Airbnb, Quick Replies for Mobile App so we don't have to rewrite the same message over and over
13 votes
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