1568 results found
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Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
9 votes -
Add a complex condition for reviews
Have an option to select: Only send if the guest hasn't left a review yet
15 votes -
Remove option "Preapprove with Hold" in PMP
Airbnb discontinue the functionality to preapprove with date blocking, Hostfully should remove the option to "preapprove with hold" to align with their system
4 votes -
Mark as unread messages
Have the option to mark as unread the messages int he inbox.
36 votes -
The trigger event: Booking Inquiry, should only trigger when there's an inquiry.
Currently, if a direct booking booking setting is set to Booking Request or Instant Book, if there's a Custom Template and Trigger to go out as an Auto Response for the event, Booking Inquiry, that trigger goes out as soon as a guest clicks Book Now. That does not seem logical if a guest is actually booking, and not just sending an inquiry. This can cause confusion to the guest about why they are getting an auto response to an inquiry, when they are not actually sending an inquiry, but they are in the first steps of actually booking. Then,…
5 votes -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
7 votes -
Have ability to apply the rule Increase rate by X % when stay is smaller than Y nights to Airbnb
I want to have the rules "Increase rate by X % when stay is smaller than Y nights" to Airbnb. It only works with direct booking site at the moment.
7 votes -
Grant additional access to the owners
have been having lots of owners with concerns about the owners portal as it is very basic and not showing much to them. On our other plattform Lodgify, they could see much more like fees breakdown, messages from clients, the jobs created etc.
Is there a way where owners can see Jobs and more info other than what they see?
I have set them up in full permissions and it is still very empty which is causing owners to not like the way we are managing it etc. Transparency is very important to us.6 votes -
2 votes
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Support cancellation policy at property level for Booking.com.
The issue is new property on Booking.com requires no prepayment and full refund policy until they clarify the listing so changing it from Channel level will affect all other listings. Really inconvenient.
11 votes -
"Request to book" button instead of "Book now" when property has "booking request" mode
When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".
However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".
But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.
I think it would be much more clear…
24 votes -
Xero integration
Integrate with Xero Accounting (particularly popular in Australia)
41 votes -
Support Airbnb offline fees mapping
When I mapped the fees with "Air-conditioning fee" with Airbnb channel, it results in the error "This fee type cannot be defined as online fee."
It's said that offline fees are not supported at the moment. I would like to map offline fees with Airbnb
14 votes -
Use the full spelling of the month and day of the week on templates.
The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.
2 votes -
Emails when we get a Hostfully lead/inquiry
When I get a lead or inquiry through channels, I get an email notifying me. However, when I get a lead or inquiry for a direct booking with Hostfully, I don't get notified of this. How is that possible. Is there a way that we can get a text or email when we get a lead/inquiry for a direct booking with Hostfully?
6 votes -
"Only checkin on" setting enhancement
On the property setting page, there's a setting called "Only check-in On," which allows PMs to specify certain days of the week for check-ins. However, this setting is easily overridden on Pricing tab when updating pricing by dragging dates for a certain period, or when a dynamic pricing tool updates price-only to Hostfully.
To address this, I would like to request the following enhancements:
Maintain "Only check-in On" Setting: Ensure that the "Only check-in On" setting is preserved and not overridden when updating prices manually for multiple days or when using a dynamic pricing tool.
Enhanced Check-in/Check-out Restrictions: Provide the…
3 votes -
Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes -
search in the pipeline ONLY for guests who own money/payments
search in the pipeline ONLY for guests who own money/payments - red circle
5 votes -
Add checkin instruction tab in property settings page for multi-unit
When sending checkin instruction from Pipeline, the information is defaulted to Checkin instruction in Property Settings page. However, this tab does not appear in Multi-unit settings page.
It would be helpful if we can add the checkin instruction at property settings page or unit settings page so we don't have to create several custom templates for it and we can quickly send from Pipeline.
2 votes -
Alerts for channel sync error
I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.
14 votes
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