1771 results found
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Improve Balance Due Dates for Last-Minute Bookings
If a booking is created after the configured balance due date, the system should automatically set the balance due date to the booking date (or the nearest future date before check-in). This change would make payment due dates clearer, reduce confusion, and improve the booking and payment experience for both property managers and guests.
1 vote -
See the scheduled automated refund for the security deposit in the guest order when using the mobile app
We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.
3 votes -
Require Channel Partners to Get Approval Before Offering Extra Promotions
My suggestion for Hostfully would be to put a clause in your contract with channel partners saying they are not allowed to do offer promotions above and beyond without prior approval (an expectation that they can unless we opt out is not good enough).
2 votes -
Option to see which team member sent a inbox message
I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes
2 votes -
Import Airbnb messages for Special Offer
Import Airbnb messages for Special Offer
4 votes -
Add Discount for Mobile Bookings on Hostfully
It would be very helpful to have the ability to set up discounts on Hostfully specifically for guests who book via mobile.
1 vote -
More flexibility in defining Pre-Arrival Forms
Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
What I propose is that each section of the form has the ability to add extra boxes of information.
We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…2 votes -
1 vote
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We need the ability to filter more than one property on the analytics page
Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.
16 votes -
A feature that allows you to find all signed rental agreements in the same tab (instead of going to each lead)
A feature that allows you to find all signed rental agreements in the same tab (instead of going to each lead)
4 votes -
Ability to delete sent messages in inbox
Have the ability to delete a message that was sent by mistake
1 vote -
Ability to set multiple deposit and balance rules by season
Currently, Hostfully only allows one global payment rule per property (deposit % at booking and balance collection date).
Allow deposit % and balance collection rules to be set by season or by date range, similar to how pricing and minimum stays can be adjusted on the calendar.
1 vote -
Bulk edit rental license number
Ability to bulk edit rental license number as we have many properties (~100 properties) and adding them one by one is quite time consuming
1 vote -
Notes in Inbox View
Best thing would be that when we add things to notes like: guest paid early check-in, i need that to show up on the inbox in the sections shown in the picture below for example. That way these notes will impact the conversation and will be seen everytime we speak with the guests instead of having to go into the reservation details and accessing that info.
2 votes -
Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
18 votesWe will have a new trigger entitled "Booking updated | date change" that will only fire if the booking has a change of check-in or checkout date. Then we'll also have the breakdown of "Booking updated | check-in date" and "Booking updated | checkout date" to dissociate between a change on check-in date vs checkout date.
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1 vote
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Ability to remove the failed message
Ability to remove the failed message
1 vote -
Set permission under Property Settings
Under Set permission in Properties page, when bulk save, the setting and member assigned there to is applied to all other properties.
It would be easier if we can select their name and click to assign listing to them. It would be very helpful to a growing company
1 vote -
automatic message is sent offering them to book it at a discounted price
Add the option to automatically send a message to guests near their check-out date, offering them to extend their stay for one more night at a discounted rate if the following night is available. I think it would be powerful for the system to automate this process based on an opt-in by the operator by property for a specific time period or seasons, with selectable discounts, and the system looks up the availability and triggers accordingly.
1 vote -
Booking.com Hide Property Address Until Listing Confirmed
On Booking.com there is an api reference to hide the address until the booking is confirmed. On the properties page a very good feature would be to add a checkbox for booking.com to enable this so users can have their addresses hidden prior to a confirmed reservation.
4 votes
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