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  1. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  2. We are using leads to generate statistics & charts. We only need leads generated through ORBIRENTALWIDGET and ORBIRENTALFORM source.

    Without requested filters, we are going through each of the leads, and using the targeted sources. Here, we are spending our api request quota.

    It would be great if you could consider following changes in future updates.
    1. Filter leads by sources.
    2. Filter leads by statuses.
    3. Filter leads by date created before / after.
    4. Allowing lead sorting by creation date.

    14 votes

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    received  ·  2 comments  ·  API  ·  Admin →
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  3. 1 vote

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  4. As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.

    If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
    I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.

    5 votes

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  5. It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.

    For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.

    2 votes

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  6. Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.

    It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.

    5 votes

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  7. A new filter option accounts for all the dates within the time range regardless of check-in, check-out, reservation, and lead creation

    1 vote

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  8. It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.

    1 vote

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  9. Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.

    10 votes

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  10. The ability to update the house rules across all of my properties at once with bulk edit option

    8 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  11. Set a trigger for when guests are booking with children on the reservation for additional info to be sent to them.

    1 vote

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  12. 3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  13. Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay

    15 votes

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  14. Be able to select more than 1 of the service and select service per night.

    • For example, the breakfast price is based on one person, so if 2 people are staying they have no option to buy 2 breakfasts

    • If they are staying for 2 or more nights, there is no option to add breakfasts for additional mornings

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  15. I would like to be able to schedule an automated report every day for the day before as the property owner would like to see a daily report of bookings.

    3 votes

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  16. When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.

    9 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  17. I want to collect the security deposit 7 days before checkin days, there's only booking time or checkin time available at the moment.

    at booking it's too early and and at checkin too late... it is our experience

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. We would like the possibility to change our pre-arrival form to be a selfie with ID in hand showing in the photo, rather than just ID. It would be useful to add instructions for this picture for guests to see and follow.

    1 vote

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  19. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  20. I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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