1667 results found
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Add customer's email to Stripe payment data
When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.
However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.
3 votes -
Do we have any way on how to run the report for the calendar blocks we have? Thank you!
Do we have any way on how to run the report for the calendar blocks we have? Thank you!
4 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
3 votes -
Provide a template variable for number of pets
As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.
23 votes -
Order statement variable
bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.
8 votes -
RemoteLock - Support Default Guest Time Setting from the Stay Details Tab
I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.
9 votes -
Have Booking.com message with early checkin request supported in Hostfully inbox
I would like to have the message with early checkin request from Booking.com guests showing up in Hostfully inbox so I can manage them in one place. Currently, it shows in Booking.com inbox, but Hostfully inbox.
There is an original message from the guest, and that does not appear in the Inbox. It seems like it may be related to a special request (about an early check in)
"I'd like to request check-in at x - x (checkin date). Is it ok?"
17 votes -
3 votes
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Modify Booking.com reservations
Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...
8 votes -
Allow for multiple rental agreements
Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates
9 votes -
Able to choose the specific date for the schedule report feature
Currently, I only can choose daily/ weekly/ monthly in Frequency field.
I want to choose a specific date instead.
For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.5 votes -
Keep the public name as it is on Booking.com
I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.
9 votes -
Keep old Vrbo thread even changing email address
At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed
6 votes -
Use Vrbo as a Merchant of Record
Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.
9 votesWe are currently looking into this exact implementation where Vrbo will remain the merchant of record for connected PMs. Not that this work has a dependency on Vrbo and the APIs they are planning to provide in 2024 to support this.
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integrate with Autobooks
Develop Integration with Autobooks
2 votes -
Show Ical URL with property name
This is the best i have been able to do regarding iCal sync to google calendar, but I would really love if I could tell which property this guest is arriving to on google calendar because the name alone does not help me in preparation for the guests arrival (would be so much better if it provided the property that the guest was checking into.
If it would allow me to change the url to the name of the property and show that instead of platform.hostfully that would certainly be ideal.
1 vote -
Modify who could receive the new team members notifications
I tried adding a new user to my company's account today and it sent an email to all of my users
3 votes -
Massively bulk changes from the pricing tab and discounts when PMs has more than 100 properties
bulk edit - pricing tab
3 votes -
Name statements which we share to owner portal
When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.
18 votes -
Convert Currency on Direct Booking Site
I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.
6 votes
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