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Property Management Platform - Web

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  1. 1 vote

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  2. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  3. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  4. We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.

    1 vote

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  5. we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.

    Also would like other segmented information on the guest exported.
    Where they stayed property/city
    When they stayed month/ season /date etc
    Dob
    Reason for staying

    So that marketing campaigns can be tagged to specific segments

    Eg you stayed in Stanthorpe last winter book again this year before things get busy

    1 vote

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  6. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  7. Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.

    Alternatively, this could be achieved by creating blocks that do not apply to direct website.

    3 votes

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  8. Ability to customize wording in Search widget or Booking widget, for example, changing "Search" to "Check Availability".

    5 votes

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  9. Add the ability for guest's to have to sign or initial the rental conditions within the document (such as if you have a specific section you want them to note), not just the overall document.

    And/Or the ability to add multiple required signed forms such as adding a liability form for kayaks/bikes/etc.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. I want to able to import calendars into your system via Ical even the calendar was empty.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  11. 3 votes

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  12. If I get a sandwich night, one night left in between the platform shuts it out as my min booking is two nights but I don't mind opening one-nighters in such scenario.

    2 votes

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  13. Allow last minute discount settings for direct bookings. Currently, this feature is only available for Airbnb.

    8 votes

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  14. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  15. we would like to see the cleaning status of our properties in Hostfully. This is quite important to know whether the property is cleaned and ready to go when new guest booking requests come in last minute, for example.

    3 votes

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  16. The US currency letter is not displayed under the property price detail on my hostfully website, when accessed from other countries. In other words instead of US$, it displays only $ and guests ask the currency.

    1 vote

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  17. Basically I am just trying to find a hack to make your system authorize a credit card when a booking outside of 30 days is made so a credit card is taken. I like when the additional charge option is turned on for direct bookings but not for API connected. I am not interested in collecting a security deposit but thought it might be the 'hack' I need to get the CC authorization. If we were only on Airbnb would be fine since it wouldn't charge the security deposit but VRBO does and even set at $1 will add customer…

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.

    So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  19. Give PM access to restrict 'connect to Airbnb' in owners portal

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  20. At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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