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1644 results found

  1. Different Pre-arrival form per channel

    Different pre-arrival form for different channel as asking Government ID for Airbnb guests against their terms and conditions.

    4 votes
    received  ·  0 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  2. Receipt should display the amount paid and not the reservation total

    The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.

    8 votes
    requires more information  ·  0 comments  ·  Payments  ·  Admin →
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  3. Automated Response Reminder for Unanswered Leads and Messages

    I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.

    The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).

    Customizable Timeframes:
    Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).

    Notification Options:
    The reminder can be sent via email, SMS, or…

    1 vote
    0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  4. Support Arabic in Property Settings

    1 vote
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  5. Have ability to add custom fields in the rental agreement form

    I want to be able to add custom fields in the rental agreement forms.

    3 votes
    0 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  6. Support more date formats in variables

    instead of "Tue, Aug 20 2024" it could be "August 20 2024"

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  7. Ability to add discount codes to orders from PM's side

    Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    2 votes
    0 comments  ·  Discount Codes  ·  Admin →
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  8. Ability to remove pricing rule for certain months of the year

    I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.

    Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.

    If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…

    2 votes
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  9. Have ability to set the price for extra service as percent of nightly rate

    I want to set the price for extra service as a percentage of total rent or daily rent.

    3 votes
    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  10. Support vertical ratios/ images in templates

    Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).

    6 votes
    1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  11. Auto fill information for returning guests.

    There are some repeat guests where we already have their ID and/or their proof of residency documents.

    For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.

    25 votes
    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  12. Have option for AM/PM and military time for agency settings

    Be able to select AM/PM time or military time for the agency settings

    15 votes
    received  ·  1 comment  ·  Agency Settings  ·  Admin →
    How important is this to you?

  13. Ability to sync Master unit to Booking.com room level directly, without breaking Master-Sub setup

    As a PM with Master-Sub setup, when I want to sync Master unit directly to Booking.com room level (instead of hotel level and no room), I don't need to
    - Break current Master - Sub setup on Hostfully
    - Sync Master (now standalone) to Booking.com room
    - Set up Master - Sub again on Hostfully.

    Able to sync Master unit directly to Booking.cm room would be helpful to avoid disconnection.

    2 votes
    0 comments  ·  Channels  ·  Admin →
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  14. Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job

    We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. Integrate with Monday.com

    1 vote
    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Ability to toggle ON/OFF Property Address on Rental Agreement

    Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    2 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  17. Ability to rename Government ID field for Pre-arrival form

    Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.

    14 votes
    received  ·  7 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  18. Whimstay Rate Multiplier

    It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  19. Be able to edit the payment link page

    Be able to edit and rephrase wording like "you are about to secure your booking

    3 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  20. Owner permissions - option to show booking order details and total amount same as Agency calendar.

    The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    6 votes
    0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?
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