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1683 results found

  1. The grey small font is so hard to read! I need to have my browser on 150% zoom to see it!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%

    2 votes

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  4. We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.

    16 votes

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  5. I'd like the ability to set a minimum reservation value. This would be similar to the minimum nightly rate, except that it would apply to the total rent amount rather than each night.

    For example, if I had a minimum nightly rate of $100 and a minimum reservation value of $150 then a two night stay would be $200 minimum while a one night stay would be $150 minimum.

    This is related to the existing "minimum price rule," but a little different.

    1 vote

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  6. At the moment, when scheudling reports, we don't have an option to choose Next month for Date range.

    The use is for our service providers to see next months schedule and the only options are last month or this month. I need to send out future booking reports to our service providers (cleaners, snow plowers, etc) and owners as well for them to see a schedule one month ahead of time

    2 votes

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  7. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    2 votes

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  8. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  9. Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. There's no "Delete this template" option for system templates so it is not possible delete a language template.

    3 votes

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  11. I want to see the start and end time of the jobs in the service provider portal. Seeing in emails is not handy

    1 vote

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  12. As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.

    1 vote

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  13. Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
    However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that…

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  16. I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".

    1 vote

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  17. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    10 votes

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  18. When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.

    1 vote

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  19. An integration with this Smartlock Brand is only possible via third party providers. This creates many bugs and is very costly. A direct integration with NUKI would solve the issue.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  20. At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.

    2 votes

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