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  1. At the moment, for special offers that came from a pre-approval lead, the management fees and pet fee was included directly to rent total.

    Now, when pulling the report, we couldn't pull the breakdown of Management fee and pet fee for this booking. I'm thinking of the Fees/order adjustments but I can't come up with an idea to make the rent total to be reflecting the correct amount.

    3 votes

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  2. My default language is English but I would like to change to Spanish! be able to modify PMP language

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  3. I'd like a report to be able to download guests' contact information (phone #, email address etc) as well as what they include in the pre-arrival form. I need to supply a guest registry to the city as per our STR license requirements and currently doing it MANUALLY! Please help :)

    2 votes

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  4. It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  5. I want to notify the guests when there are new transactions added to their bookings

    1 vote

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  6. When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased

    1 vote

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  7. Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
    Once we work out the details, I want to go from the block to a HOLD or BOOKING.
    But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!

    Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…

    25 votes

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    planned  ·  2 comments  ·  Calendar  ·  Admin →
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  8. I would love for the calendar widget that integrates with direct booking website to include the pricing on the available days, so if a potential guest is looking, they don't have to click on reserve to see the pricing for those dates.

    1 vote

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  9. I want to combine a number of properties into one owner statement so that the owner could see all the listings in one statement so it is easier to manage and keep track of

    1 vote

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  10. Provide more language options to the widgets (search, booking and calendar)

    1 vote

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  11. At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.

    1 vote

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  12. 1 vote

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  13. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    2 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  14. Apologize for my frustration, but owners need some kind of notification if messages don’t go out. The message wouldn’t be sent if it wasn’t important, so please let owners know your system is not working so they can resend. Thank you

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  15. It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. There's no "Delete this template" option for system templates so it is not possible delete a language template.

    4 votes

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  17. It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.

    10 votes

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    2 comments  ·  Payments  ·  Admin →
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  18. Regarding codes or discounts I'll try to explain again. So I'm interested only for Hostfully direct website. By Croatian law we must have the same price listed as in our price list in the accommodation but we can give as much discounts as we want. So for all other channels I already did that but I don't know how to do it in Hostfully. So on direct booking site I need to have the same price as Airbnb for example and then discount. And I have different discounts for different properties. The easiest way would be that I can put…

    1 vote

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  19. I am told it allows possible guests to bid on last min openings in the calendar to fill open dates.

    1 vote

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  20. I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.

    4 votes

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