1652 results found
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Enable any stripe account to be integrated with Marketplace upsell services
A category for hostfully guidebooks' marketplace needs to be added.
Marketplace payment transactions would best be integrated individually with selected stripe accounts (rather than defaulting to the two scenarios below ) , because upsell services may be related to service providers or simply not associated with the property's financial accounting.
Also reporting should include a feature for marketplace transactions.
Does anyone have any best practices and tips on how to best price and collect payments for upsell services in the marketplace? How to track and reconcile these purchases across all booking platforms and multiple stripe accounts?
Scenario 1: Guests purchase…
2 votes -
Buy-1-Get-1-Free (BOGOF) deals
The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.
3 votes -
Log showing history of changes made by team members
A change log history for which shows which agent:
- accepted the booking
- communicated when
- changed booking details
- adjusted dates
- changed price
- cancelled a booking
- changed property data
- deactivated properties, channels, integrationsBasically a history log for all bookings.
Especially important when working with multiple agents handling the same booking.46 votes -
Ability to split payments for reservations
Would love to have the option for our guests to use the link to pay any amount like when two guests split the bill in two or more payments.
65 votes -
Automatic PayPal invoices for vrbo and independent bookings
Automatic PayPal invoices for vrbo and independent bookings
3 votes -
Allow discount codes to be editable and be able to create excluded dates within them.
Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.
It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…22 votes -
Partner program with x% partner commission on agency commission
We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.
"Must-have":
(1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
(2) The option in the Property administration to add a partner that should receive commission on agency commission
(3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…2 votes -
Drop-down to select existing owner in Property Owner Tab
As-is:
In order to assign an existing owner to a property I can enter his/her email address to connect the property to this owner. However, I always have to know what the email address of the owner is.To-be:
Drop-down to select from existing owners and assign the owner to the property in the property owner tab4 votes -
Bedroom: set delete option
When you click on bedroom at the bottom there should be an option to save or delete option on the bedroom set
8 votes -
Swap photos for shorthand in calendar view
I still don't like using the photos as the way to identify properties in the app, and I am constantly opening that leftmost sidebar to see the property name before doing anything in the app. I think a customizable abbreviation would be a better short form for quickly finding the right property.
2 votes -
Make Rate Multiplier available at Property Level
I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
And on hostfully, property A gets 0% and property B gets +10%Right now, the rate multiplier is only available at the channel level.
29 votes -
Show property price in the list view once dates and guest count have been entered
Right now prospective guests are REALLY struggling to understand how much our properties cost. It's the number one question we get from people who are searching on our direct booking site.
The problem is that there is no way to compare prices across properties other than drilling down into several property pages open in several tabs and entering dates and guest count info in each one.
It would be much easier to enter the dates and guest count once in the main search and see the total displayed under each property's tile. It's nice that there's already the ability to…
3 votes -
Expand length of the Direct Booking Site "Review Response" field
As a PM I would like to have up to 500 characters to respond to a guest review so that I can be very detailed about my response. Right now, there's a limit of 255 characters.
3 votes -
Configure agency split per owner per property
As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.
34 votes -
Add more information in the confirmation email of service purchases
As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.
13 votes -
Property size should be pushed to Airbnb
Property size in Property Settings has not been supported via Airbnb API yet while it is pushed to BDC: https://prnt.sc/re3mFAHTYTQv; https://prnt.sc/ajZ-ZjbwZCp7
2 votes -
Improve Owners display on the Owners page
I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.
12 votes -
Add backward compatibility for PointCentral API
At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.
In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.
Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.
1 vote -
Custom order for Listing Description Sections
Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.
8 votes -
Complex trigger for certain # of hrs after confirmed booking.
It would be great for there to be a complex trigger option after booking confirmation. If we could choose to have a message sent a certain number of hours after book, this would allows us to send a personal message prior to the automated messages starting. I know there are other work arounds but simply having the trigger option would make this simpler
18 votes
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