1730 results found
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Add notes/comments section on the sidebar for each guest on the inbox
There's a lot of empty space in the inbox' sidebar. Having notes displayed in this section could be quite useful to keep track of ongoing work for an specific reservation and coordinating efforts in our team.
2 votes -
Need within the Lead_sql for return of CLOSED / CANCELLED leads
There is no return within the Leadsql CLOSED / CANCELLED leads.
This means we can't work fully with the Leadsql to our back-end connection.
All other statuses are present but these are not. This means more API calls and with the limitation within the amount of API calls per hour this will be a problem.2 votes -
Seasonal discounts for extended stay
It would be great to offer extended stay discounts that are seasonal so we may use them for the low season. We have interest from guest originating in cold climates to come stay at our property in Florida during the winter months. Currently hostfully allows extended stay discounts but I can not apply that to certain times of year - currently only appears to be on an annual basis. I just had a guest book our property using the extended stay discount during peak season which resulted in a 13,000.00 discount.
5 votesHello Richard, have you tried using the discount code feature we provide? You can create discount codes that are only valid at particular times of the year. You can decide to grant those codes only to guest who extend their stay, or any particular rules you'd want to apply.
You can learn more about discount codes at https://help.hostfully.com/en/articles/4128686-using-booking-discount-codes
Hope this helps.
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Pricing Periods are not working as one in this industry would expect.
After going through this, I believe that this is a bug. I have brought this to Hostfully’s attention in the past, but I don’t feel like they truly understand what is going on here. It’s a bit hard to explain, but I feel that the images show the problem than the explanation.
Pricing Periods date selections need to match every industry standard when selecting date ranges – Our industry works on “nights booked” and “nights selected”. We select dates and base the range of nights (check-in to check-out). When selecting date ranges in Pricing Periods, the last date selected is…
1 vote -
Integrate directly with Expedia
I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.
78 votes -
Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes -
Add custom fields in the review section
Custom fields in the Review section in "Internal Guest Notes"
So we can add custom questions to the review2 votes -
Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
[$NEWMESSAGECONTENT$]
[$INBOXTHREADURL$]
28 votes -
Require government ID for all guests in a booking party.
Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.
9 votes -
Show length of stay discount on itemized total
Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.
15 votes -
Customized Report for Year-to-Date Metrics.
Very simply, I would like to have a custom report of year-to-date # of nights booked by property sent to my inbox on a daily basis. I need this to ensure I'm in compliance with municipality regulations.
2 votes -
Expand the timeline of the new calendar
Currently the calendar is limited to 6 months in the past and 15 months in the future.
I would like to expand the future to at least 2 years, if not indefinitely.8 votes -
Display Balance Outstanding/Paid to Date on Calendar
We love the new Calendar.
We find it difficult to know if all reservations are paid up. We would love to see:
- One the stacked calendar to display something to show if the booking is not paid in full.
- When hovering mouse over a reservation can the flyout show the Balance Outstanding and or the Paid amount.
- It would be great to have a report to filter reservations that have a non-zero balance outstanding. We spoke to the Help Desk folks and they say they cant have a condition on a derived field.
Thank you
6 votes -
Allow for different commission rates per owners
I have multiple owner who have multiple properties with us. A few are in different areas and fall under a different commission bracket. Currently, there is no way to change commission rates for the property; instead it is connected to the owner. This complicates or eliminates our ability to utilize the financial reports.
15 votes -
We need Hostfully to interact and sync to Airbnb's new Virtual Tour option.
Airbnb has a new Virtual Tour option where pictures are assigned to rooms and then a sort of virtual tour is available for guests. Hostfully doesn't support this function at this time. Unfortunately, one of their new very popular filters is properties with a virtual tour. This means that we are not showing up on this filter.
7 votesHello Heather,
It does not look like Airbnb supports this feature at the moment. Here's an extract from an article on their site:
"Airbnb currently doesn’t support embedding virtual tours into your listing. You’ll have to upload your virtual tour elsewhere and direct your visitors there. You can add a URL of that site in the description, which travelers can copy and paste into their browser, or a QR Code in the image gallery that they can scan."
Do you have more information, or do you have an article or screenshot that details this feature? Please let us know.
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Show nightly rate in message to guests showing booking options
When you do a query for certain dates and click on "email property list" I do not like how it gives a total. I want it to show the nightly rate in the email instead.
4 votes -
Track the discount codes and the number of times they are used.
Track the discount codes and the number of times they are used.
4 votes -
variable for recommendations only guidebook
Add a variable for recommendations only guidebook
3 votes -
Allow booking guests to filter properties by amenity
After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!
Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…
6 votes -
Ranking optimizer
Add a feature that changes the listing topic by one alphabet or descriptions and in this way the listing stays active and gets higher rank
4 votes
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