2083 results found
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Variables Request for Deposit amount and Percentage at reservation.
"Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%
"Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$
6 votes -
Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
6 votes -
Support vertical ratios/ images in templates
Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).
6 votes -
Display a more detailed error message instead of just showing Internal server error
When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.
6 votes -
Create calendar-based Jobs for recurring tasks
We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.
6 votes -
6 votes
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6 votes
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Ability to display the property license number on the direct booking site
Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.
6 votes -
Allow booking requests during booking lead time on Hostfully Channel
I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).
6 votes -
Specified Date Trigger
Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.
6 votes -
Show security deposits to refund
We need a way to easily generate a summary list of customers with outstanding security deposits in our system.
6 votes -
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.6 votes -
Ability to bulk edit or clone photos from one property to another,
Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.
6 votes -
Have Guidebook marketplace purchases into the PMP for reporting
Be able to include the marketplace purchases in the PMP for reporting
6 votes -
Sort the Property and Owner list in Report / Filter in Alphabetical order
It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.
6 votes -
Dates entered in the property search widget should auto populate in the property booking widget
On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.
6 votes -
Notification when a guest leaves a review that is less than 5 stars
Have the PM notified when receiving a review from a guest that is less than 5 stars
6 votes -
Auto refund cancelled reservations based on cancellation policy
For now, the system only has feature to refund SD automatically. We'd love a feature to issue refund for cancelled reservations automatically based on the cancellation policy set, like other channels Airbnb or Vrbo.
6 votes -
6 votes
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Permission for owners to see guest communication
Permission to allow owners to see the Property Manager's guest communication be of benefit
6 votes
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