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1683 results found

  1. Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.

    Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.

    4 votes

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  2. For organizational purposes, it would be nice to manually select the color of property tags. At present different colors are assigned to new tags, seemingly at random.

    With the ability to color coordinate tags, a manager could quickly see if a tag referred to a location, an amenity, rule, or some other category that they have set internally. This would greatly improve the efficacy of the tag feature.

    4 votes

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  3. Guesty has an integration with Aloware that seems like it would be really helpful. Guesty is only one of four integrations Aloware has, and since they've already integrated with one PMS, it would probably be relatively easy to integrate with another (i.e. Hostfully).

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. Allow a trigger for template message to be sent when pre-approval has expired (currently doing this through hospitable)

    4 votes

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  5. I'd like to be able to modify the Booking Confirmation web page (not message), in order to be able to add Google Tag Manager tracking to it, and pass booking details into the tracking code:

    Property Name
    Transaction ID
    Total Price
    Taxes
    Number of nights booked

    Thanks!

    4 votes

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  6. Allow your Smart Thermostat to Turn Down/Off the HVAC when a guest checks out and Turn it back on before next guest arrives. This will save owners a ton of $ plus guests will be greeted with a proper temperature when arriving. It's also something good for the environment that saves energy! Why heat or cool a house when no one is there?

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  7. Integration with Hubspot CRM please.

    4 votes

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  8. If This, Then That messaging. I need to be able to send different messages out based on variables like length of stay, staying over garbage day, booking lead time etc.

    4 votes

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  9. Similar to adding custom data fields for property main settings, I'd like to be able to add custom amenities that I can select for each of my properties rather than adding the same custom amenities each time.

    4 votes

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  10. When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.

    4 votes

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  11. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    4 votes

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  12. More control over how the contract gets set up.

    Would like ability to determine the structure of the form:
    -where the contract gets signed
    -where the initials go
    -insert variables to make the contract more detailed

    When contesting a chargeback with a guest, you should be able to show them a contract with terms, and demonstrate that you’re actually due those funds (better success if initials are next to crucial terms).

    Initials next to "I read the cancellation policy section on chargebacks"

    eddie@mountainmamahomes.com

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  13. When customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed.

    4 votes

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  14. Currently the platform doesn't keep the last choice as default in the property section of the website. When choosing to “show active properties only” the property manager has to make that choice every single time they log back on to the site, rather than just keeping that default.

    4 votes

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  15. Allow us to give guests the option of selecting a deposit OR a more affordable non-refundable damage waiver.

    4 votes

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  16. It would be great if we can group listings (not sub-listings) that will share the same property settings globally. Whenever I decide to make a change or requested to do so by the owner, I have to go to each property and make sure that I propagate those changes on all listings. A global setting page would make it easier to manage such changes. It would be great if we can pick the settings that will be globally set across a specific group. This tool would be also a great tool to manage pricing across similar listings.

    4 votes

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  17. Add "Short Description" as an available field to be used in Custom Templates.

    The only available property name in the Custom Templates field dropdown is the "Public Name" which is the listing description header. This is often too long or provides marketing language to attract prospects.

    4 votes

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  18. Jane from Papagayo Luxury rentals would like a way to share a calendar report with her Concierge staff. The report would include the following:
    - Name of primary contact who is making reservation
    - Availability and blocks on calendars for given properties
    - Number of guests coming
    - This report should not include any financial information

    4 votes

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  19. Ability to customize buttons and colors of the booking widjet

    3 votes

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  20. It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.

    3 votes

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