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1847 results found

  1. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.

    4 votes

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  3. Allow comunication with owners to be in the inbox and also availability to have triggers and templates for owner comunication.

    4 votes

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    1 comment  ·  Inbox  ·  Admin →
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  4. Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters

    4 votes

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  5. considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting

    4 votes

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  6. That'd allow smooth workflow without going back to UI

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  7. I want to move the security deposit line to under the Total amount in the booking widget as it's not included in the total

    4 votes

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  8. 4 votes

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  9. 4 votes

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  10. Following this document https://help.hostfully.com/en/articles/5412369-hostfully-unified-inbox#h_8c9770375c

    The event New message in inbox is working for action sending email only.

    As a host, I want this event works for channel message as well.

    It helps to cover the scenario:
    When the guest sent me a message, I want to be able to trigger to fire a automatically acknowledge message to guest. (Ex: I have received your message and will get back soon etc) when you received their message.

    => It helps to save the responding time in my account. (Airbnb has reviewed the host responding time)

    4 votes

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  11. Once I click on sending the owner invite, it disappears and the invite can't be resent. If owners can't find the invite email, they can't log in to Owner Portal. It'd be great to add a tooltip icon saying that the invite can be sent only once. Once the invite link disappears, I want to show the reset password link under that section so I know what to do to regain access for owners and don't need to reach out to support to ask.

    4 votes

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  12. Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.

    4 votes

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  13. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    4 votes

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  14. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    4 votes

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  15. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    4 votes

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  16. I tried adding a new user to my company's account today and it sent an email to all of my users

    4 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  17. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  18. I want to choose different fonts and color pallet to be used for my hostfully website

    4 votes

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  19. Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    4 votes

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  20. Sometimes people need the new message in inbox to be sent to specific team members by property.

    4 votes

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