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1669 results found

  1. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  2. 3 votes

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  3. At the moment, for special offers that came from a pre-approval lead, the management fees and pet fee was included directly to rent total.

    Now, when pulling the report, we couldn't pull the breakdown of Management fee and pet fee for this booking. I'm thinking of the Fees/order adjustments but I can't come up with an idea to make the rent total to be reflecting the correct amount.

    3 votes

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  4. it would be nice to have a field just like the nightly base price, but work Weekend Base price. percentages can't always round to zero.

    3 votes

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  5. 3 votes

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  6. I would like to be able to remove the check-in restriction created by Turn Over Days setting in Main Settings for a specific date. When I go to Pricing tab and untick the check-in restriction, it can't be removed.

    3 votes

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  7. Be able to modify individual nightly rates and not just the total night rent on a lead.

    3 votes

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  8. 3 votes

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    0 comments  ·  Channels  ·  Admin →
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  9. Integrate with Trip.com

    3 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  10. Integrate with Plum Guide

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. It would be amazing for PMs to have the ability to stop all future automated messages (such as review request templates) if the guest had an issue during their stay to prevent a bad review from coming, an automated message can remind them to leave a review.

    The other scenario where this can benefit is if the guest caused damage and you do not want to send any follow-up automated messages to remarket to them to come stay again

    3 votes

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  12. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  14. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  15. The channel rate multiplier only applies to the nightly rate and not the extra guest fee.

    This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.

    Thank you.

    3 votes

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  16. 3 votes

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  17. I want to be able to bulk edit property description. For example: adding the same verbiage to the Notes section of all properties

    3 votes

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  18. Be able to see a list of properties with the prices, fees and extras to show to a potential guest. Like the direct booking website search, but show the total costs (including fees) suited to that search

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  19. The "I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab so we can keep track of the guests who approve this.

    3 votes

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  20. The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.

    Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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