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2015 results found

  1. Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.

    3 votes

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  2. For mid-term rentals, it would be helpful if the system could manage monthly billing automatically without requiring staff to create a new booking each month. This would allow invoices to be sent on a monthly basis while keeping the stay tied to a single booking, reducing manual work for property managers and bookkeeping.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.

    Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.

    Overall goal: automate the properties onboarding process and eliminate manual work.

    3 votes

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  4. Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
    At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.

    The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database

    3 votes

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    1 comment  ·  Guest Portal  ·  Admin →
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  6. PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. PM: Description
    At the moment, there is no centralized place in the platform where I can see sync issues related to LOS discounts or other pricing-related data. This lack of visibility makes it difficult to know when something is wrong.

    Recently, I encountered two separate sync issues across different listings that I only discovered after manually checking my Airbnb listings. The platform was not pushing LOS discounts correctly, which meant pricing displayed on Airbnb was inaccurate and could have impacted potential bookings and our bottom line. This is concerning, especially because there was no alert or dashboard indicating a sync…

    3 votes

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  9. Allow editing/personalization for scheduled messages.

    3 votes

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  10. There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.

    3 votes

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  11. Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal

    3 votes

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  12. Capability to send SMS messages via API

    3 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  13. Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.

    Example:
    If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.

    3 votes

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  14. Be able to set dinamic cancellation policies accepted by Airbnb

    3 votes

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  15. I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition

    3 votes

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  16. Add DAC7-aligned income/activity export functionality to support users managing EU properties who need to meet local tax transparency reporting regulations.

    Problem / User Need
    Property managers operating within the UK/EU are required to report rental income under DAC7 regulations.
    While platforms like Airbnb and Stripe handle their own reporting as platform operators, PMs must still gather accurate financial data for submissions.

    At the moment, Hostfully does not offer a reporting export tailored for DAC7 needs, making the process more manual and time-consuming for users.

    Who This Benefits
    ✅ UK/EU property managers
    ✅ PMs earning income through multiple booking…

    3 votes

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  17. Receive notifications for every failed payment for every channel.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Able to edit the total amount and automatically calculate the rent

    3 votes

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  19. I want to have the ability to create Group bookings in Hostfully as they are in Booking.com

    3 votes

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  20. I would find very useful a "Today" tab in Hostfully Dashboard to only see the current day check-ins and check-outs

    3 votes

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    0 comments  ·  Dashboard  ·  Admin →
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