619 results found
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3 votes
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Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
6 votesWe are planning to add specific trigger events for this, so this should cover this use case.
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Make Early/Late Check-outs visible in the calendar
Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.
3 votes -
Adding rental agreement is not signed to the trigger condition.
I need the trigger condition of "if the rental agreement is NOT signed" to resend it.
4 votes -
Update House Rules from PMP into Guidebook
Would like to have all House Rules updated in one place and don´t make any changes into each guidebook individually
5 votes -
Add the pipeline to the mobile app
It would be so useful if we could access the pipeline and do the actions allowed in the pipeline from the mobile app. It basically only allows you to view things, very little action can take place. I found it interesting that you make it so we can cancel a reservation but not update, request payment or any of the things that we do regularly. Cancelling is the last action we want to take.
6 votes -
KPI Dashboard
Have an easy dashboard showing KPI figures for month/week - see photo from a competitor PMS
21 votes -
Mobile Search Function
Enable a search function to type in a guest's name in the app to pull up their past/present/future reservation.
13 votesThis is currently planned for Q2-Q3 2023
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Access inbox from reservation
PMs would like the ability to access to the inbox/message history between them and the guest directly from the reservation.
5 votes -
Damage program for listings on Booking.com
With Booking.com reservations, the security deposit is not automatically collected. Therefore, collecting it from the guest after the reservation is made can be a bit of an inconvenience to our operation.
We would be much better off if we have a damage program for our BDC listing (so guests would only pay for SD in case of any damages). Unfortunately, this is not supported via API at this time. If this is available, it's a big help for us.
2 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link5 votes -
Ability to receive attachments from guests through the inbox
I would like to have the ability to receive attachments from guests through the inbox.
4 votes -
Need Mobile Friendly Pre-Arrival Form
The "Age" field in the Pre-Arrival form is not mobile friendly. It only shows one digit, so the user can't see the full number they've entered, neither does it show the up/down arrows that you see on the desktop site.
I've had issues with customers who cannot complete the pre-arrival form because of these issues with the Age field.
26 votesWe are actively working in this improvement.
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Rental agreement signed before booking
Require guests to sign rental agreement before confirming booking.
3 votes -
Trigger for when additional nights are available before a guest checks out.
We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.
4 votes -
Description field only for Airbnb
I would like to have a description field only for Airbnb to have the 500 characters limit there and maintain the description field for the rest of the channels so it doesn't affect the description
4 votes -
Character Count in Property Description Request
Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)
4 votes -
Add Approval Workflow for Hostfully Reviews
As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.
2 votes -
Bulk Edit for Specific Fields
Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.
3 votes -
When someone fills out my pre-arrival form, I would like the email to be put directly into their contact information.
I want information derived from my pre-arrival form to go directly into their contact information. It seems to work for VRBO or direct bookings, but not Airbnb. I have to input this in manually, and I would like it to be automated.
2 votes
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