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1310 results found

  1. On new DBS, it spells Neighbourhood. While I understand that in the United States, there is a preference for "neighborhood" over "neighbourhood", "neighbourhood" is not a spelling mistake, but it might give a confusion and misunderstanding that it's spelled wrongly.

    It'd be nice if we can adjust Neighborhood

    5 votes

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  2. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. 4 votes

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  4. I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.

    5 votes

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  5. Right now Airbnb messages are coming in sometimes when a property manager imports a property from Airbnb, even if they have not turned that property to “on” in the Airbnb channel.

    Another case is that, when a PM connects to an Airbnb account but only imports and manages one, not all, listings in that account. Nevertheless, Airbnb messages from other listings not managed by them show up in Inbox without property and reservation details.

    We would like for Airbnb messages to only start appearing in the Inbox when the property managers goes to Channels / Airbnb and turns “on” that…

    28 votes

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    received  ·  3 comments  ·  Inbox  ·  Admin →
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  6. 6 votes

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  7. As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.

    13 votes

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  8. Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.

    12 votes

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  9. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    64 votes

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    under review  ·  4 comments  ·  Channels  ·  Admin →
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  10. No matter if it is a brand new code or a code that is not expired, as the guest is entering the code it says invalid until the whole code is entered. This makes a lot of guests stop before it is completed and calls that say the code does not work.

    5 votes

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  11. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    3 votes

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  12. We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
    If a gift card is written as a coupon code for a…

    8 votes

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  13. I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages

    3 votes

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  14. 2 votes

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  15. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    6 votes

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  16. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    7 votes

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  17. Require the Guest on the direct booking inquiry form to select the number of adults and the number of children for their stay to help property owners validate inquiries against local occupancy laws.

    4 votes

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  18. I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    3 votes

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  19. Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    2 votes

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  20. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    4 votes

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