1709 results found
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Improve format of pre-arrival form rules
We would love the posibility for the rules to be separated so it is not such a run-on list.
3 votes -
We need the ability to filter more than one property on the analytics page
Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.
4 votes -
Hidde information to your owners
Ability to select which fields from the reservation you would like to hidde for example: phone, email
example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?
2 votes -
Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all
Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.
We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
I also…21 votes -
Have the import all property button in guidbebook Import page
On guidebook portal > the page Property Management Platform Imports
With the current flow to import from PMP, I will need to
- Click to the PMP Import page
- Click on import from PMP button
- Being redirected to the page adjust the guidebook > Save
- Then I must click the PMP Imports page again > re-allocate the property name > Click the import from PMP button to import the new one.
Ex: If I have 40 properties, this flow would need to be repeated 40 times which caused a very unpleasant experience.=> I want to have…
1 vote -
Allow the pre-arrival form to be customized in its design
pre-arrival form enable to customizable
4 votes -
Use the full spelling of the month and day of the week on templates.
The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.
3 votes -
Both "positive" and "negative" conditions should be possible, e.g., triggering a form when "pre-arrival details NOT received" 3 days prior t
This is just one example of a condition, but triggering conditions should support both "positive" and "negative" scenarios. For instance, triggering a form when "pre-arrival details NOT received" 3 days prior to check-in. I've seen this functionality in other channel managers, and it's very convenient. A basic use case like sending a reminder because pre-arrival hasn't been completed is incredibly useful. Thanks!
2 votes -
Integration Request: Dynamic Minimum Stay Rules Based on Booking Dates
PM wants to integrate with the PriceLabs feature that allows dynamic minimum stay rules based on booking dates. For example: a minimun stay of 3 nights if booked within 30 days, and 5 nights if booked more than 30 days in advance.
2 votes -
Add rental condition in different language
I want to have the option to add rental conditions in different language.
Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.
3 votes -
Edit customized fields
under the pre arrival form instead of deleting them one by one
2 votes -
2 votes
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search in the pipeline ONLY for guests who own money/payments
search in the pipeline ONLY for guests who own money/payments - red circle
9 votes -
Guest credit feature
Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters
3 votes -
Capture credit card when % at Reservation is set to '0'
To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.
19 votes -
"Hold" a Property, but not Property Specific for a guest
It would be great to have a feature where we can put a "hold" in the calendar for a guest, but without blocking off the calendar. For mid-term rentals, this would be helpful to us as some people book far in advance and it would be best to place them in a unit that works better for our vacancy windows. Basically, we want them "on the calendar" without blocking any calendar dates for others to book, as the individual is flexible on the unit we place them in.
2 votes -
Select Lead Source for Manual Bookings
It would be great to select a lead source when manually entering a booking rather than it just saying it is from Hostfully. For example, a booking from a lead from FurnishedFinder and a booking from a lead from word of mouth both show up as "Hostfully" booking, whereas we would like to differentiate the groups to know specifically where our bookings are coming from.
2 votes -
HelloSign - Automatic Lease (NOT rental agreement)
With the integration with HelloSign, we would love to see the option to have a lease send automatically to the guest upon their reservation (if a direct booking/desired). From a template lease for that property, we would love for HelloSign to be able to pull in the necessary information from Hostfully (check-in/out date/times, address, guest name(s), etc.). I am NOT referring to Hostfully's rental agreement - as that is not legally binding, as a lease signed on HelloSign is. (This is targeted for 30+day stays, the mid-term rentals).
2 votes -
Transaction ID seach bar in the Pipeline
Allowing Transaction IDs to be searched into the Pipeline filters
2 votes -
Mark as unread messages
Have the option to mark as unread the messages int he inbox.
43 votes
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