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1642 results found

  1. Ability to cancel iCal leads from the pipeline

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  2. Hourly Pricing Option for Listings

    It would be beneficial to introduce the option for certain listings to offer hourly pricing. While it's understood that not all channels may support this feature, it would be valuable for direct bookings. This would enable us to rent office spaces, boat rentals, and other offerings on an hourly basis instead of nightly, providing more flexibility to our users.

    1 vote
    1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  3. only show properties of the agency on the DBS map

    At the moment, it's showing the properties of other agencies that we don't manage on the DBS map. It should only show my properties

    See this image: https://hostfully-ea4c43aca674.intercom-attachments-3.com/i/o/1134719136/aa9881cef35ff5cbfc0790a4/image.png?expires=1750248000&signature=82036112d9342bb021502489b2b121f4c6f95abf5dbec5a6e986df0d5b3b5b82&req=dSEkEs5%2FlIBcX%2FMU3Xa7h9G3Tmwey1xTqSRAB5Eem4A%3D%0A

    1 vote
    1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  4. Add a condition when a guest leavesa good review posted in triggers

    We'd love to have a trigger condition to send messages to guests when they left a good review

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  5. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    3 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  6. Update the property name on pipeline when modifying BDC reservation

    Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote
    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  7. Restrict checkin/ checkout time options in Pre-arrival form

    In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.

    For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.

    Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?

    6 votes
    0 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  8. Triggers related to jobs starting time

    Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  9. Availability of AI suggestions (Unified Inbox) on Mobile app

    Property Managers want to be able to use the Inbox's AI suggestions feature on the Hostfully mobile app

    3 votes
    0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

  10. Report Request: Failed refund Report

    Please create an easier way to print a failed refund report.

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  11. Modification of scheduled messages

    On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

    84 votes
    planned  ·  14 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  12. Be able to get a report for Due Owner (Net) after the adjustment

    There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  13. Be able to show the Rental rate only on the Direct Booking Website

    Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    3 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  14. Add customer's email to Stripe payment data

    When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes
    received  ·  0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  15. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  16. Enhanced reports should include the function to show blocks

    When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    15 votes
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  17. Ability to adjust the daily report's export time

    is there a way for the daily report to go out at 8am instead of around midnight?

    3 votes
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  18. Order statement variable

    bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    8 votes
    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  19. Be able to delete custom formulas from the report field catalog

    3 votes
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  20. Billing information

    As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
    honesty. This is critical information that should be easily accessible to the users

    10 votes
    started  ·  0 comments  ·  Agency Settings  ·  Admin →
    How important is this to you?
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