1789 results found
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Set a complex trigger for "X" time after booking confirmation
Set a complex trigger for "X" time after booking confirmation
46 votes -
Provide details as to which images are incompatible for the error "Incompatible image size or low quality" in the Google Channel
The error "Incompatible image size or low quality" is unspecific. We would like to know which images are causing the error.
5 votes -
Distinguish between Weekdays and Weekends in Enhanced Reports
Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.
1 vote -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
3 votes -
1 vote
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Integration - Stripe display account information
One Stripe email can have multiple account so it's hard to tell which account is connected to which property from Hostfully => Integration page. If we can see the Stripe account information such as name and account ID next to the property from Hostfully / Integration page, it could be helpful.
1 vote -
Add notification of office hours in the platform.
Add a notification that pops up in the platform of when there's an office hours about to start, and include the meeting link to make it easier to jump into office hours. It may be nice to have a feature where that can be turned on/off.
1 vote -
Add variable for service fee in custom templates
Ability to add a variable in custom templates for the service fee paid by the guest on OTA he/she used like Airbnb, VRBO or Booking.com
1 vote -
integrate with Heidi
I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.1 vote -
Separate the inbox notification for assigned agent.
Regarding inbox system, if the guest already distributed to the our agent or staff, when we read that guest message, the notification on our agent or staff disappear? Isn't that should be still on our agent or staff access so they can still check their new messages?
1 vote -
Envelope Icon in the Pipeline should show up if Check In instructions are sent via custom trigger
A host goes to the pipeline to make sure everything is done for the guest but the envelope only shows up when the check-in instructions are sent manually through the Pipeline. There should be an option to identify a trigger as the check-in instructions and for the envelope to show up when it is sent.
1 vote -
Make "Booking.com guest payment options" configurable in the PMP and add more payment types
I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.
I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.
6 votes -
Bulk reservartions seperatly for the same guest
I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?
3 votes -
Capture credit card when % at Reservation is set to '0'
To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.
22 votes -
Enforce password change after a period of time
We would like a setting for our users to automatically be forced to change their password after a certain amount of time.
1 vote -
"Thank you" page after a direct inquiry
We would like to redirect to a thank you page once a successful booking inquiry is made through one of the booking widgets
2 votesCan you explain the reason why you need this page? Thank you.
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Owner statements based off of the individual transactions
considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting
4 votes -
Extend booking
Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly1 vote -
Group by guest name on reports
Being able to group by guest in reports would allow for better guest analysis, including identifying top spenders, the properties they stay at, and their reservation dates. This feature would be valuable for understanding guest behavior and optimizing marketing or operational strategies.
1 vote -
Add the option to charge the guest for payment processing fees
Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.
3 votes
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