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  1. If the properties are numbered so we can see them listed in numerical value. Currently, if properties are numbered 1-15, for example, they will show as 1, 10, 11, 12, 13, 14, 15, 2, 3, 4, 5, 6, etc. Can the system recognize the actual number value instead putting 10 after 1?

    1 vote

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  2. We have the fee that is deducted directly from Rent in Enhanced Reporting for each booking. The issue is this fee is different per property so we have to create several reports for property or group of properties based on the fee which is pretty inconvenient and we cannot have an overview of all properties.

    If there is feature where we can create formula for fee per booking based on property condition, it would be great

    1 vote

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  3. If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.

    We need to change this behavior so that guests are not charged until PMs agree to take the bookings

    5 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  4. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    10 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  5. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    9 votes

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  6. 1 vote

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  7. 3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. can we get the actual discount amount? that's what all other PMS do and its easier to use rather than doing calculations (for the user as well)

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. Integrate with Xero Accounting (particularly popular in Australia)

    47 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  10. Integrate with Holiday Rent Payment by Yapstone

    2 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  11. I want to have the trigger condition to send the message out only if the rental agreement has not been signed.

    For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages

    30 votes

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  12. The manual booking should remain in booked status after payment even if the property setting is booking request

    2 votes

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  13. I would like a column that displays CHF 90 when the booking is less than 21 days long, and CHF 180 when the booking lasts more than 21 days. Is that possible?

    1 vote

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  14. Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit

    3 votes

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  15. I don't want any triggers to fire when I manually add bookings to the system, because sometimes I need to edit the pricing, reservation before the triggers go out. I want to have a button so I can check to temporarily stop all triggers from firing for specific guests.

    3 votes

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  16. When a property is linked by ical from airbnb / vrbo etc we should be able to manually remove individual bookings. I import vrbo icals from 2 different owners (I can't switch to API) and when you import by ical you can't use the inbox. In my old PMS you could just delete any ical import and then enter the booking manually with the email address. My current workaround for this is to disconnect the vrbo ical whenever I get a new booking, enter the booking manually then reconnect to the vrbo ical. Super annoying and not to mention when…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. Currently optional fees under Fees and Policies tab are not showing up on direct booking site and I want to them to work for this channel. Currently, the workaround is to create them as services and upsell during the checkout flow.

    7 votes

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  18. Send the trigger even if the pincode is missing so the guest still receives the rest of the information.

    1 vote

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  19. 1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  20. As busy hosts, any additional nudge is helpful. It would be nice to have a trigger that can email us notifying us that a reservation hold is about to expire if we don't accept it.

    So Booking request with time-based condition trigger would be much helpful.

    2 votes

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