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  1. 3 votes

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  2. 8 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  3. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    6 votes

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  4. At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  5. When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased

    3 votes

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  6. It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
    There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.

    2 votes

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  7. Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    4 votes

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  8. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    18 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  10. I would like to have the ability to export all the attachments like photos, and videos from the inbox

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  11. At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.

    We want the system to have ability to tell in the message what actually changed.

    16 votes

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  12. An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.

    28 votes

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  13. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    3 votes

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  14. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    8 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  15. Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay

    23 votes

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  16. 2 votes

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  17. 3 votes

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  18. Ability to change the order that the properties are displayed in the Direct channel

    7 votes

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  19. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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  20. As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.

    37 votes

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    planned  ·  0 comments  ·  Inbox  ·  Admin →
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