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1622 results found

  1. Currently if a new channel is added, you have to delete a fee/tax and add it again as new to include the new chanel.

    We should be able to edit this information as we do with any other content.

    In addition, it would be nice to be able to apply globally fees/tax settings for new channels as they arise.

    As it is now, every new channel we have to delete and read a tax and fee on EVERY listing.

    44 votes

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  2. We offer a lower commission rate on stays that acquired by our home owners. Since these are all entered in manually it would be great to have the option to change the commission rate when creating a booking so that the calculations will shake out in the reports rather than us having to track these stays and break it down after we run reports.

    4 votes

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  3. Currently you cannot send Airbnb messages via the Send Check-in Instructions, or Send Pre-Arrival Form; you will need to do it from the Inbox 2.0. In addition for Triggers you have to setup two triggers for every event you need. One trigger for Airbnb and one Trigger for all other channels. Ideally it would automatically recognize the channel as Airbnb and send an Airbnb Message or an email absed on the channel. This would cut triggers down by half and make it a bit simpler to manage.

    17 votes

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  4. If we have a negative interaction, it would be nice to be able to easily cancel the scheduled review at that time, including from the app.

    1 vote

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  5. I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.

    1 vote

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  6. Traveloka is SouthEast Asia's biggest OTA - by adding them as a partner it would benefit all Hostfully users as holiday makers in South East Asia will be able to locate our listings when booking their accommodation for international travel. Please consider that Southeast Asia's population is 690 million people - the opportunity is huge

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  7. Usually owners want to know how many bookings we got for upcoming months in that timeframe. It helps us with understanding booking lead time and put together a pricing strategy for next year.

    1 vote

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  8. I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. It would be super useful to have an at-a-glance view of all booked services. At present, it is very easy to miss a service, since service provide notifications do not work correctly.

    This could either be a calendar style view, or an addition to the logistics report.

    5 votes

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    1 comment  ·  Service Hub  ·  Admin →
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  10. In addition to the "when" and "who" is accessing the guidebook (currently provided), I'd like to see what areas of the guidebook they're accessing and how frequently, so I can see where I may need to improve it for future guests.

    4 votes

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  11. Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
    Direct access to make changes in properties through the calendar view

    15 votes

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  12. As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.

    5 votes

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    0 comments  ·  Channels  ·  Admin →
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  13. The exported calendars links should show the unit name and not just "Booked > The Guest Name"

    When you have multiple exported calendars it's very confusing because you can't see which listing is which.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  14. Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  15. Automatic PayPal invoices for vrbo and independent bookings

    3 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  16. From the various lead views, we can view the message thread, but there is no way to open this in a new window.

    the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.

    It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.

    If you insist on disabling the standard browser built in control-click either make these open in a…

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  17. Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Make it so users can get to this portal directly from the main website without having to log in to a separate platform.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Add a variable for recommendations only guidebook

    3 votes

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  20. As-is:
    In order to assign an existing owner to a property I can enter his/her email address to connect the property to this owner. However, I always have to know what the email address of the owner is.

    To-be:
    Drop-down to select from existing owners and assign the owner to the property in the property owner tab

    3 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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