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1892 results found

  1. Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.

    It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.

    This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…

    4 votes

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  2. I would find it very useful to be able to run a report for a period in the future, without having to select Custom and pick a date range.

    Some examples of values I've wanted to use:

    "Next 365 days" - If it's Dec15 and I want to run a Booking Report for the upcoming year.

    "All future" - Get data to help with prediction and forecasting.

    In many UIs, anywhere there is a "This Month" and "Last Month", there's also a "Next Month" option, as another example.

    1 vote

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  3. In the Recent Reports list under Enhanced Reports, it would be very helpful to show the filters that were used to generate the report. This would save me having to run the same report over and over when the data didn't change.

    For example, if I run a report for last year, in most cases that data isn't going to be different tomorrow. I should be able to just open the report I already ran.

    Another example: if I run the same report for several properties, having the property shown in the Recent list would make it obvious which ones…

    1 vote

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  4. If I receive $5000 in rent and charge 20% commission then my agency fee = $1000. I want to be able to make an adjustment to the rent (say a refund of $1000) and then the commission to auto adjust on the report to $800. Right now, i cant use it because the adjustment reflects a a new line item rather than adds or subtracts to rent amount.

    2 votes

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  5. Make Damage/Security Deposits able to be 'PreAuthorized' and not a charge (this scares some guests off), all the way until the guest checks out.

    36 votes

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    received  ·  10 comments  ·  Payments  ·  Admin →
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  6. When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  7. I want to set property's check-out time to be 10:30. At the moment, the supported values are [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23].

    1 vote

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  8. The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.

    Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  9. 4 votes

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  10. I want to be able to have a custom field from the guest section of the field catalog and drop it into the report

    6 votes

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  11. 5 votes

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  12. I want to issue reservation refunds from the mobile app

    3 votes

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    1 comment  ·  Mobile App  ·  Admin →
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    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

  13. The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.

    If we're able to edit the font/color of the report, it would be much more helpful.

    4 votes

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  14. Sometimes some messages failed to be sent due to server errors (Call failed 500, 429, 404). I had to go to Message Log > manually re-fired it. However, it will be better if the system automatically retries the failed messages for these types of errors.

    35 votes

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  15. I want to have more options to property order arrangement
    Example
    Apartment A1 followed by A2 and not A1 B2 A2 B1

    11 votes

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  16. I need to have a variable to pull the available property with an agency web link, not DBS link for "Email Property List"
    As an example: for instead when an available property is:
    Elegant fully furnished 3-room apartment! (UID: 6a070957-9fae-47f3-882a-58d6096cbadf) then it should show the weblink: https://www.topselectvisit.com/property/6a070957-9fae-47f3-882a-58d6096cbadf

    1 vote

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  17. In the pipeline tab there is a Link at the top where you can "see all customers". I would like the option to be able to add customer info manually. This would be amazing for when I meet people in person that say they want to come stay at one of my properties and I could just save their info in their directly. I can then send communications directly from their contact page. This would significantly increase workflow and help with marketing, etc...

    1 vote

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  18. As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.

    10 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  19. I need to share the guidebook's secure link to the guests in Akia.
    Sharing the public one does not share all the necessary info.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  20. It would be useful to add tags to the dropdown list so we can choose tags and also we can update them in bulk

    4 votes

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