1622 results found
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See All Customers?
In Pipeline, I can click on "See All Customers." Except I can't "see all customers." I then have to do a search or run a report. Instead of this, can you let me actually "See All Customers"? Thanks for your consideration and for all you do for us hosts.
2 votes -
Reward Ideas with $$$?
We users give the Hostfully team feedback that helps you improve your platform. This helps you further crush your competition and ultimately make more $$$. As a user, I'd be more inclined to provide feedback if I benefitted monetarily in some way, like a couple months' fees waived. Thanks for all you do for us hosts and for your consideration.
1 vote -
Automatically cancel the reservation when payment fails
Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…
33 votes -
Calendar Auto Refresh
It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.
4 votes -
Integration with Stessa Accounting Software
Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.
2 votes -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link37 votes -
Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
2 votesThank you for this valuable idea. It will be reviewed shortly.
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Make pre-arrival forms able to be edited for change after submitted, by hosts
Make pre-arrival forms able to be edited for change after submitted, by hosts
7 votes -
Map widget for custom sites
Would be great to have a map you can embed on custom websites and landing pages!
3 votes -
Email property List
We need for options to customize the "Email property list" option in calendar. Right now is only English and by default it does not show the dates I was filtering.
I'd love to have a preset option with variables and languaje picker.3 votes -
Ability to book by the hour
I run a photo studio rental space business with 4 unique studios that require the entire management portfolio of Hostfully. The only caveat is that I need bookings by the hour rather than the day.
Our system is currently using a hodge podge of applications to create our user experience. It would be wonderful to use a singular platform for communicating and hosting our studio renters. I wonder how simple a customer calendar solution could be for this? My requirements are the following:
Replace the check-in/check-out day with a check in by the hour, check out by the hour.
Once…
1 vote -
Add Complex Trigger for After Quote is sent OR Lead is closed
We do a lot of quotes from direct bookings. It would be great to set a trigger that activates after a quote is sent. This way we can use it to automatically send a follow-up message to a quote.
Additionally if a lead is closed (or automatic lead close time option is added!) it would be great to send a final message by a trigger that is based on a closed lead!
4 votes -
Ability to continuously update Arrival Form
The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.
5 votes -
White Label Mobile App UI
This client would love to have the mobile app being fully white labeled
3 votes -
Quickbooks 2 way API sync
Have a Quickbooks 2 way sync with data
3 votes -
DBS hero image to look the same on webpage and phone
It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.
3 votes -
Processing repayments to cleaners
Payment processor for cleaners. I want to be able to pay my cleaners directly from hostfully/stripe automatically once a job has been marked as complete.
4 votes -
Re-ordering of listings on Direct Book Site.
Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.
5 votesIn the new DBS (in beta), the featured properties will be listed at the top of your search results, when matching the search filters.
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Make First Name and Last Name Mandatory for New Booking
We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?
16 votes
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