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1622 results found

  1. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    30 votes

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  2. Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.

    13 votes

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  3. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    24 votes

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  4. Very simply, I would like to have a custom report of year-to-date # of nights booked by property sent to my inbox on a daily basis. I need this to ensure I'm in compliance with municipality regulations.

    2 votes

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  5. When you do a query for certain dates and click on "email property list" I do not like how it gives a total. I want it to show the nightly rate in the email instead.

    4 votes

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  6. Track the discount codes and the number of times they are used.

    4 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  7. Add a variable for recommendations only guidebook

    3 votes

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  8. After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!

    Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…

    7 votes

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  9. Add a feature that changes the listing topic by one alphabet or descriptions and in this way the listing stays active and gets higher rank

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  10. The current Hostfully layout is not full screen and the font is small and light in colour.
    Having light grey writing on a white background makes it incredibly hard to read without looking closer.
    I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
    Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  11. While looking at the calendar for dates that aren't booked yet, would be nice to be able to toggle some shading for rates/colors. I use it to help adjust my Dynamic Pricing (DPGO for me) to see where I might have a property over/under priced.
    Would be nice to have a few brackets can set the amount and color. 0-200 - Yellow, 201-400 - Green, 400+ Red.

    2 votes

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    under review  ·  0 comments  ·  Calendar  ·  Admin →
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  12. Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.

    There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.

    What is needed is a system where you can flag…

    51 votes

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  13. Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes

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  14. Allow you to set Booking Windows for different Channels - I.E. 3 Months for Airbnb - 6 Months for VRBO - Unlimited for Hostfully.

    This will allow users to drive traffic to their most preferred channel

    10 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  15. As a VRM I would like Inbox to save a copy of my draft messages so that I can come back and finish the message later.

    Current message disappeared if I went to check another message halfway.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  16. Show the name of the service instead of "1 job" on the calender in the property management platform.

    Also have different color dots that correspond to the status of the job

    8 votes

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    planned  ·  3 comments  ·  Calendar  ·  Admin →
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  17. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  18. We offer a lower commission rate on stays that acquired by our home owners. Since these are all entered in manually it would be great to have the option to change the commission rate when creating a booking so that the calculations will shake out in the reports rather than us having to track these stays and break it down after we run reports.

    4 votes

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  19. I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.

    In other words, I'd like to have 1 more condition for Job created trigger which "Job type".

    And I want all service providers' jobs to be populated under that category.

    5 votes

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  20. Right now, the only credit card information asked on the current payment processor work flow is card number, CVC and expiration date. Anyone with a stolen credit card can use this to pay and we have seen an increase in fraud chargebacks.

    We are requesting to add additional required fields in the payment page such as billing zip code, billing address, and card name to help filter out some fraud purchases.

    4 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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