2347 results found
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Possibility to assign owner to multi-units
Possibility to assign owner to multi-units
25 votes -
25 votes
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Pre-Arrival and eSign agreement combined option
Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.
A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…
25 votes -
The ability to resend/reset the Pre Arrival form if guest uploads wrong ID
We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.24 votes -
Integrate with PriceLabs' length of stay feature
Be able to set the length of stay discounts on PriceLabs
24 votes -
Quote or Special Offer option for VRBO enquiries.
I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.
24 votes -
Native MCP (Model Context Protocol) Server for Hostfully
As a property manager running 15+ properties, I’m increasingly using AI tools like Claude to automate operations, reporting, and owner communication. An MCP (Model Context Protocol) server would allow those AI tools to connect directly to Hostfully data — pulling live bookings, cleaning schedules, revenue figures, and owner info — without requiring custom API development.
MCP is becoming the standard protocol for connecting AI assistants to business tools. With it, I could ask an AI assistant “which properties have checkouts this week with no cleaner assigned?” and get a live answer from Hostfully. Right now, that requires manual lookups or…23 votesHi everyone,
Thank you for voting for native MCP support in Hostfully!
We're excited to share that we're opening a MCP beta to a select group of customers in the coming days!
With MCP, you'll be able to connect Hostfully to AI tools like ChatGPT and Claude and ask questions about your reservations, properties, and more. This initial beta phase will be read-only, and your feedback will help shape what we build next.
Interested in early access?
Simply reply "I'm in!" and I'll share the next steps in the coming days.
Thanks,
Daniel
Product Manager, Hostfully
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Provide an AI auto-responder feature for the Inbox
The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.
23 votes -
Alerts for channel sync error
I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.
23 votes -
23 votes
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Variables for Rental Agreement
Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay
23 votes -
Archive or close a message on inbox to remove it from the list and keep things organized
We'd love to archive a message on inbox. For now, it's not possible.
23 votes -
Ability to receive attachments from guests through the inbox
I would like to have the ability to receive attachments from guests through the inbox.
23 votes -
Ability to add an attachment to custom email template
Attachment to customized emails. Being able to add an attachment to a customized email template.
23 votes -
Ability to have multiple sub-unit levels
Expand the Sub Unit system to allow more layers.
Ex. if you have a property with 4 apartments. each with room for 4 people. Inside the apartments you have 2 bedrooms in each. Each Bedroom can be rented as a single room with shared bathroom and kitchen and each apartment can be rented as a single apartment.This is not possible today as you have to choose if you would like to rent out the whole property with 4 apartments as sub units or you want to rent out the 4 apartments with the rooms as sub units.
The best…
23 votes -
Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
22 votes -
Airbnb Support Messages
Currently, Airbnb support messages are not sent to the PMS inbox, which poses several challenges. Firstly, it requires us to communicate with Airbnb support exclusively through the Airbnb app, creating a need to have both Hostfully and Airbnb notifications enabled simultaneously. This can be inconvenient and time-consuming, especially when dealing with multiple properties.
Moreover, Airbnb support messages are not forwarded to co-host accounts. As a result, I am unable to efficiently respond to Airbnb support requests for the properties I manage through the PMS interface. This limitation not only hampers productivity but also introduces the potential for miscommunication and delays…
22 votesWe're checking the feasibility of this requirement.
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Require government ID for all guests in a booking party.
Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.
22 votes -
Allow Service Providers to report issues and attach photos
Give Service Providers, specifically cleaners, the ability to report to the agency any issues with a previous guest and be able to provide pictures and estimates of remediation, within Hostfully, so that they are all linked, instead of having to do this outside Hostfully.
22 votes -
Add the information provided by guests during the payment checkout flow to the Client Information tab on the corresponding lead.
Currently, when a guest completes the payment checkout flow, they are required to fill in personal details (such as name, email, phone number, billing address, etc.). However, this information is not consistently reflected in the Client Information tab of the lead within the system.
Proposed Solution
Automatically sync and populate all relevant guest-provided fields from the checkout flow into the Client Information tab of the associated lead.21 votes
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